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Reward Gateway Reviews & Product Details

TS
Service Planning Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Reward Gateway?

Fond is very easy to navigate and user-friendly. Love the thread sharing employee recognition throughout the entire company. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

I have yet to run across any downsides to the program but will be sure to keep an eye out. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

Raising employee morale by sharing employee recognition which is improving the workplace. Review collected by and hosted on G2.com.

Reward Gateway Overview

What is Reward Gateway?

Reward Gateway helps companies engage, motivate and retain people – every day, all over the world. Partnering with over 4000 companies in 23 countries, we empower more than 6.5 million employees to connect, appreciate and support one another to make the world a better place to work. Our unified employee engagement hub provides the best of recognition, reward, surveys, benefits and discounts that support the overall wellbeing of our client’s employees, enriching their talent acquisition, retention and values-driven growth. Our clients include American Express, Unilever, Samsung, IBM, McDonald’s and more.

Reward Gateway Details
Product Website
Languages Supported
English
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Product Description

Reward Gateway is on a mission to make the world a better place to work. Our Employee Engagement Platform enables HR to support complex workforces in a segmented way, making it easier to attract, engage and retain staff. Accessible across all devices, user-friendly and available globally, the home for your employee benefits, discounts or perks, reward and recognition products, employee wellbeing solutions, employee surveys and a full suite of employee communication tools.


Seller Details
Company Website
Year Founded
2006
HQ Location
London, United Kingdom
Twitter
@RewardGateway
4,121 Twitter followers
LinkedIn® Page
www.linkedin.com
801 employees on LinkedIn®
Description

Reward Gateway helps companies engage, motivate and retain people through an unified employee engagement hub.


Melissa H.
MH
Overview Provided by:

Recent Reward Gateway Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Employee Engagement"
Easy to Use and Set Up: One of the standout features mentioned by users is the ease of use and the simplicity of setting up the platform. Great ...
Mariana  T.
MT
Mariana T.Mid-Market (51-1000 emp.)
5.0 out of 5
"User friendly flexible platform and good help desk service"
The platform is easy to use. You can shose which modules to use/ buy and you can add addtional features as you go. The implementation is really d...
WS
Webb S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very easy to navigate and use"
Helps employee morale. Some good rewards are offered.
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Reward Gateway Media

Reward Gateway Demo - Power up peer-to-peer recognition with custom eCards
Work with our design team to create branded eCards unique to you and your organisation. Employees can send an eCard to anyone in your organisation for anything you choose, from celebrating a demonstration of your company values or congratulating them on their successes, to wishing someone happy b...
Reward Gateway Demo - Connect your workforce to each other and to the mission, purpose and values of your organization
Get everyone on the same page by hosting leadership blogs about strategic updates, publishing videos that can be easily viewed on any device, or creating web pages that go in more depth about important company information. Plus, your employees can access these communication tools via mobile, desk...
Play Reward Gateway Video
Play Reward Gateway Video

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Video Reviews

2,670 out of 2,671 Total Reviews for Reward Gateway

4.6 out of 5
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2,670 out of 2,671 Total Reviews for Reward Gateway
4.6 out of 5
2,670 out of 2,671 Total Reviews for Reward Gateway
4.6 out of 5

Reward Gateway Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Reward GatewayQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Primary/Secondary Education
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Reward Gateway?

Easy to Use and Set Up: One of the standout features mentioned by users is the ease of use and the simplicity of setting up the platform.

Great Rewards Catalogue: Users appreciate the comprehensive rewards catalogue available, enhancing employee satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

There was nothing that stood out that made me dislike the product. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

An easy to deploy employee recognition platform. Increase engagement and re-enforicng strong culture. Review collected by and hosted on G2.com.

KR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reward Gateway?

The quick response and availability of customer service team. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

The products team not being clear about the status and dealines of solutions and improvements. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

RG is working on implementing Mastercard solution for award redemption in countries where there is no reward marketplace available. They are also working on impkemeting a dashboard to benchmark best practices of R&R with the industry. Both initiatives will benefit me as I manage R&R for a global company and I always focus on making opportunities inclusive and relevant. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Reward Gateway?

It makes it extremely easy to publicly recognize and reward employees and colleagues. It makes it easy to for them to receive rewards and recognition and respond to recognition. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

Sometimes the login system can be glitchy and the ability to navigate the award choices is not always intuitive. Some clear guidance and instruction would be helpful. Review collected by and hosted on G2.com.

Recommendations to others considering Reward Gateway:

Don't overthink it. This is a great tool. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

You are preventing low morale and lack of recognition. You are creating a way where employees can utilize their rewards in a way that best suits them. And realizing the benefits of having a tool that allows for an easy means of rewarding employees Review collected by and hosted on G2.com.

AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Reward Gateway?

Using UMatter, it is easy to recognize co-workers to help build a great team that motivates and inspires each other. It helps to encourage positive employee morale. Saving awarded points and using them on Fond is very exciting. It's essential for employees to feel validated and rewarded for their hard work. Fond makes using your points for many things accessible, from Amazon gift cards to cruises! Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

I have not really noticed any downsides to using the Fond website. I have been able to turn in my points for Amazon gift cards. I assumed it would be a lengthy, multi-step process, but it wasn't and I was pleasantly surprised. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

Fond helps pull employees together to create a thriving workforce. That, in turn, creates a very positive business model. Employees work and get along with each other better when they recognize and acknowledge others' efforts. Review collected by and hosted on G2.com.

Mariana  T.
MT
People Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Reward Gateway?

The platform is easy to use. You can shose which modules to use/ buy and you can add addtional features as you go.

The implementation is really detailed and well done. Whenever you need help the people from Client Success ot Help desk service are really nice and happy to help. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

I can't think of a specific think I don't like Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

Internal communication

Managing benefits

Employee engagement

Employee surveys

Employee recognition Review collected by and hosted on G2.com.

JT
Business Systems Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Reward Gateway?

I appreciate the versatility of Fond; it ranges from items to gift cards and includes discounts pertinent to your company. This versatility allows the individual receiving the points to decide what is valuable to them. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

I find that redeeming prizes are overpriced in comparison to the actual price of the item. I find that the gift cards are, personally, my preference, but I could purchase the items themselves elsewhere. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

Fond is solving problems that arise from providing congratulations or expressing gratitude in a more hybrid-style workplace. Historically, this gratitude would otherwise not be publicized to the greater public (of your organization), but held within your department. Now, we have insight into who is receiving gratitude and for what reason, prompting an environment where people are celebrated across the organization. Review collected by and hosted on G2.com.

KD
ASL Customer Support Representative
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Reward Gateway?

Seeing how much they will take time to be participate fun kind of motivated. 1. Be Authentic · ‎2. Be Interested · ‎3. Be Attentive. Fond competitors include Glint, Zenefits, GuideSpark, Access Development and Buzz Points. Fond ranks 2nd in CEO Score on Comparably vs. its competitors. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

Too many questions, thinking and too small prize. If prize contribute fair, that will make us more motivated to be a better particiapted. Fond's social feed displays all public recognitions company-wide so your employees can 'like' and pile on the praise through comments. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

Problem solving is key to identifying, troubleshooting, and fixing issues and obstacles that arise in the workplace. Problem-solving approaches help people resolve any problem efficiently and systematically, making them essential for productive employees. Review collected by and hosted on G2.com.

BJ
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Reward Gateway?

I enjoy the number of selections and options in the products list. I also greatly appreciate the ability to stay connected to my business associates. In comparison to your competitors like "Recognise." Your system is straightforward to use, and the UI is friendly. Lastly, Receiving a Birthday email from Fond asking for a review is lovely. It shows that you care, and we all appreciate that.

Thank you for your email and for considering my additions to your system. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

I have two additions that I would like to make to Fond. I would like "Steam gift cards" added to the products list if possible. I laughed when I noticed Twitch and Razergold gift cards but no steam options.

The second addition I would like to recommend is to remove the point expiration system. I have worked with several of your competitor's plans, and none had a points expiration system. This benefited the employees using the system extensively because they never felt they could save up points for larger or smaller purchases during the Christmas season. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

Fond provides an oporitunity for me to recieve recognition form my peers at work, in a morer impactful way. Using Fond, I can purchase gifts for my family, friends, and even myself. In a real way I can show how my hard work can make an impact to my work. Review collected by and hosted on G2.com.

BL
Partnership Specialist III
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Reward Gateway?

I like the options of adding valuable choices on Fond. The company specific items are always a hit and the various gift cards for food and entertainment are plentiful. The options on products are also high value and interesting. Have a variety of items is important to a larger organization like ours. Ensuring there is something for everyone's interests and preferences is important to maintaining engagement with the platform. I also like the options to thank people who give points to you . Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

No downsides or dislikes to the platform at this time. All the information and acknowledgement opportunities are good. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

Fond is helping us recognize peers through a system that is interactive but not over bearing. The categories of support and recognition is a helpful in starting the comments as to why the recognition is given. Adding personal and specifics to the points is a nice personal touch and is more meaningful. Group awards are also helpful and nice for group projects. Review collected by and hosted on G2.com.

cayla s.
CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Reward Gateway?

I like the encouragement I receive throughout the week from my boss. I like that I am able to receive an email from Fond telling me immediately that I have been recognized for what i did. I think it is a great resource for more companies to be using so that they can reward their employees in a way that is very practical yet allows their employees to work even harder then they already are. Fond has so many amazing features and opportunities for employees. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway?

There is nothing that I dislike about Fond. It is very easy to use. It can be used from both a computer or on your phone through the app. It is very user friendly in the sense that I am easily able to explain from one person to another about how to use it and the benefits that it allows for users. I think that the only thing that I could possibly dislike is that there are so many options to choose from that sometimes it is difficult to choose a reward from the points that we are given. Review collected by and hosted on G2.com.

Recommendations to others considering Reward Gateway:

I suggest that you look thoroughly on the website and see all that it has to offer. Fond has so many amazing offers for working people that can be used all because of the work that you do from your job everyday. I appreciate the compliments and encouragement that I receive from my boss through Fond. It allows me to really understand what my boss appreciates and what they enjoy or what I should be doing better. I believe that is a reasonably priced way at rewarding those who deserve it. Review collected by and hosted on G2.com.

What problems is Reward Gateway solving and how is that benefiting you?

It is a way that I can receive weekly feedback from my boss and apply it to my everyday work. The problem that is being solved with Fond is that it allows what might take time throughout the work day to do takes just a couple of seconds through Fond might take a lot of money and energy if it was done through another way other than Fond. I realized how much simpler it is to Review collected by and hosted on G2.com.

Response from Katerina Mery of Reward Gateway

Thank you so much for your feedback, we're glad you're enjoying Fond!