RevOps Pros and Cons

Easy to integrate with Salesforce. You can easily create and map fields and SKUs from RevOps to your CRM.

Users can easily understand how to build out their deals by adding terms, products, and tables.

Easy to prorate deals and create step-up deals over several years.

Great support team with a slack channel that answers questions in under an hour.

Can override the list price to a custom list price. Review collected by and hosted on G2.com.

Commenting feature could use some work. You only get alerted when someone @ your name. People often forget to reply with someone's name tagged.

The end customer can't reassign the signer once the deal is in flight. It has to be changed by our team.

We cannot fully unsync a deal from Revops to CRM.

It does not have an option for quoting several different pricing options. You cannot give additional quotes for 1 vs 2 vs 3 years. Review collected by and hosted on G2.com.

The features are intuitive and easy to work with.

-Product Catalog works well

-Syncing with Salesforce is fast and easy to troubleshoot

-Templates are flexible and easy to pass data between systems Review collected by and hosted on G2.com.

I think there is some room for improvement in the documentation and (this may be my fault) but I find myself testing in Production, which is not ideal in many scenarios. Review collected by and hosted on G2.com.

RevOps has really helped manage and standardize our orders. It's straightforward to use and has a good amount of customization (with different workflows, etc.). The support team is extremely responsive and helpful with any questions, issues, set-up, etc. that we have! Review collected by and hosted on G2.com.

There's nothing I really dislike about RevOps - there's some small bugs, but the team is always helpful and responsive with work arounds, or has let us know it's on their roadmap. Review collected by and hosted on G2.com.

Scalable, affordable and can handle a large amount of data Review collected by and hosted on G2.com.

Some minor bugs here and there but they are responsive Review collected by and hosted on G2.com.

I like that I can seamlessly link the existing Opp from Salesforce, and then just continue working in RevOps on this, chopping and changing numbers and details as needed (it's quite a bit faster than working in Salesforce). Review collected by and hosted on G2.com.

Not sure if this is poor implementation on our side, or a limitation, but it feels like some fields could/should be filled in on Opp import - I find myself having to fill in things like addresses manually a lot. Review collected by and hosted on G2.com.

Revops is very easy to administer and set up. The configurations are flexible and robust. Review collected by and hosted on G2.com.

Still an early product but lots of potential. Review collected by and hosted on G2.com.

Deal desk functionality is super easy. The ability to implement complicated pricing structures automatically is huge. Easy to collaborate with our team. Review collected by and hosted on G2.com.

Sometime we don't get notifications on approvals, but that's rare and often related to reps not @ mentioning someone in a comment. Review collected by and hosted on G2.com.

Easier to understand and work with to get better solutions Review collected by and hosted on G2.com.

Its extensive and have features that are not required Review collected by and hosted on G2.com.

From the accounting side of things, RevOps has it all. Customizable controls, customizable SKUs, flexible discounting, individualized approvals depending on the specific situation . . . . We had been using an excel spreadsheet, which did allow the level of customization we required, but it always needed adjustments for one-off situations. With RevOps, when a new situation occurs, I can change the configuration once to account for it, and then use that same configuration every other time going forward. Pricing changes happen once, and everyone has the correct pricing. Updates to SKUs happen once, and everyone has the new details. It's so easy. And my auditors love it.

And the support team is amazing. Review collected by and hosted on G2.com.

Automation of required approvals could be improved. I can individually request any approval necessary, but the automation to make all sales team approvals get routed through the VP of sales could use some work. I'd also like to be able to assign specific SKUs to specific people for approvals. Review collected by and hosted on G2.com.

The RevOps team is eager to help us understand how to best use their product and eager to hear how they can improve to better serve their customers. Their flexible tools allow us to present Order Forms to customers in a clear and concise manner while allowing flexibility for many deal terms. Review collected by and hosted on G2.com.

RevOps is still a fairly early-stage product, so more nuanced deal terms are not supported or cannot be presented optimally. This is balanced out by the areas they excel in, and they've shown a strong desire to improve based on feedback. Review collected by and hosted on G2.com.