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Revisior Reviews & Product Details

Revisior Overview

What is Revisior?

Revisior is a SaaS tool for multi-channel feedback and customer experience management. This allows businesses to collect feedback across all communication channels, process it with SLA, and improve service by providing service metrics, benchmarking, and AI-powered recommendations. UNIQUENESS ✅ DATA COLLECTION: The IT solution was developed to collect feedback from all communication channels with the Client (QR, Viber, SMS, Email, Google, call centre, etc.). Due to an adaptive API, it matches various CRM and Service desk systems and applications. There have been more than ten integrations already. ✅ PROCESSING: A unique business processing solution helps to respond quickly to customer complaints and promptly resolve them using AI service assistance.  ✅ ANALYTICS: Based on the obtained data, algorithms and ML (machine learning) provide service analytics in understandable digital metrics and carry out fundamental analysis with the ability to export data in the desired format. Thus, they help choose the desirable vector of the company's development and retain and return customers.

Revisior Details
Languages Supported
Czech, English, Estonian, French, Italian, Latvian, Lithuanian, Dutch, Polish, Spanish, Ukrainian
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Product Description

Revisior is a SaaS tool for multi-channel feedback and customer experience management. This allows businesses to collect feedback across all communication channels, process it with SLA, and improve service by providing service metrics, benchmarking, and AI-powered recommendations. The system also allows you to conduct various surveys of customers and employees through any communication channels (QR, SMS, emails, push notifications, etc.) with processing and analysis in one place. It helps businesses: 1) significantly optimise marketing budgets by more than 20%. 2) return lost Clients by more than 30%. 3) increase LTV through customer retention We form a positive brand reputation by improving the quality of service.


Seller Details
Seller
Revisior
Year Founded
2021
HQ Location
Lublin, PL
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®

Serhii S.
SS
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Revisior Media

Revisior Demo - REVIEWS
Collect all feedback about your business in a comprehensive system
Revisior Demo - PROCESSING
Process feedback using automation tools and SLA controls
Revisior Demo - ANALYTICS
Analyse your service in the context of the company structure
Revisior Demo - DASHBOARDS
Convenient dashboards with recommendations on how to improve your service
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