Top Rated Reviewbox Alternatives
I love the service that they provide. The account reps that I have worked with have been excellent and I very much would recommend them just based upon this! Review collected by and hosted on G2.com.
I dislike the dashboard that is in place. It is very "old" feeling and not as user friendly and easy on the eyes as other dashboards and 3P tools we use on a daily basis. Review collected by and hosted on G2.com.
27 out of 28 Total Reviews for Reviewbox
Overall Review Sentiment for Reviewbox
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Gathering feedback on a daily basis. Real time feedback is crucial to uncover product issues, tackle and improve them. Review collected by and hosted on G2.com.
I absolutely love the app. I'd love for product to be listed by title as opposed to ASINs.
This app helps you gather, share and implement customer feedback- it's amazing! Review collected by and hosted on G2.com.
My customer service team like the ability to manage all reviews and Q&As from a single portal. Makes our response time much faster. We are receiving higher reviews now that people see that we respond to their reviews and their product questions. It has made a difference in our CTR to sales figures. It is far more time saving than having to sort through page by page of our products. The other great feature is the out of the box analytics and reporting tools. Makes my reporting job to the ELT easier. Review collected by and hosted on G2.com.
I think the reporting tools are not as robust as we are used to with the other R&R tool, but they are getting much better and listen to my inputs for improvements. As more of the tools become available in the user portal it will make it a better tool. The info is available now but you have to open a ticket to get the data pulled by them. As they see the needs of us users they will add these features to our portal. Review collected by and hosted on G2.com.
Hillary and Jim were awesome to work with. They're really good at listening, helping out with technical issues, and taking feedback. Overall, They were really personable and easy to work with. Review collected by and hosted on G2.com.
The UI was a little clunky. It wasn't always super intuitive, some of the functions had delays or didn't work, or it would just freeze up sometimes. Jim and Hillary were great at helping, but it was a steep learning curve for sure. Harder than seller central. Review collected by and hosted on G2.com.
It's much affordable compare to the previous service we used. I also like the fact we're able to get our review alert much quicker than our old service provider. Review collected by and hosted on G2.com.
Couldn't think of one at the moment, our point of contact generally be able to answer our question pretty quick. Review collected by and hosted on G2.com.
The ability to easily respond to reviews on Amazon and to close them out on the Reviewbox platform. Review collected by and hosted on G2.com.
I wish that there was a way to use a checkbox next to each review and just select each of the ones you have responded to and do a mass close. Review collected by and hosted on G2.com.
The simplicity and speed of populating data on your screen as well as reviewbox being a all-in-one solution with data from reviews, questions, SEO, buybox and etc. in one platform. Review collected by and hosted on G2.com.
The UI interface can be designed to be a bit more updated for users to be easier to read data points. Review collected by and hosted on G2.com.
Their level of service is high all the way up to their CEO. Pain points are taken seriously and fixed quickly. They are very open to suggestions and work to develop new features based on said suggestions to improve their platform. Review collected by and hosted on G2.com.
UX could use a little work, but is a bit nitpicky. functionality is all there. Review collected by and hosted on G2.com.
Provides reviews received daily on all channels where we sell. Is a simple service but at the right price point which is hard to say about many other services which, generally offer more, but at severly high price points. Other services that offer a lot at higher price points are great for merchants that use all those services but if you want a simple, easy-to-use, product review tracking service this is it. Review collected by and hosted on G2.com.
The user interface is not great looking but works and is intuitive. UX/UI experts will not be happy but the value will be what drives you to use Reviewbox. Review collected by and hosted on G2.com.
One stop site for all my needs. I like the consolidation of information as well as the record of changes, which normally are hard to keep track of,. Review collected by and hosted on G2.com.
INfo has a short lag period for Ad station Review collected by and hosted on G2.com.
