63 Retreaver Reviews
Overall Review Sentiment for Retreaver
Log in to view review sentiment.
Me having total control over callflow, campaign buyers and publishers at the same time is the best thing about using retreaver. Review collected by and hosted on G2.com.
Cant say dislike but if it could be made
More userfriendly specialy with 3rd party integrations, that would help. Review collected by and hosted on G2.com.
Everybody that you will interact with is extremely helpful and pleasant and they go well beyond expectations to help in any way they can. Phil and Stan answer questions 24/7 and are always willing to make recommendations and introductions. The service itself is intuitive, customizable and powerful and our results have improved infinitely since moving to Retreaver. Review collected by and hosted on G2.com.
Reporting could be evolved some, but downsides are extremely limited. Review collected by and hosted on G2.com.
Retreaver has all of the features required to manage a scalable pay-per-call program and their CS team has been instrumental in helping us solve all of our issues. Review collected by and hosted on G2.com.
Nothing so far. Their platform has provided solutions to all of the challenges faced by another competitor, so we are very happy with our current setup Review collected by and hosted on G2.com.
The team at Retreaver is top notch. Very professional, organized, with a quick reponse time. Happily and readily available to help set up campaigns, make changes, and give intros for new business. Review collected by and hosted on G2.com.
One time, I called my account manager, and he didnt answer until the second ring. Review collected by and hosted on G2.com.
The team behind Retreaver is phenomenal. A smart and savvy bunch that really understands our needs as a high volume media buying agency. Retreavers robust feature set allows us to maximize monetization of our traffic. The support team is always available at warp speed. Great experience. Review collected by and hosted on G2.com.
Some UI is difficult at first glance, but the support team is really great at teaching us fairly quickly. Review collected by and hosted on G2.com.
The Retreaver team is extremely responsive and very helpful. There have been many times I had question, issue, or idea and they always provide quick, helpful responses. The team is very hands-on when it comes to problem solving and get on calls with us whenever this is an issue. Stan and Dylan provide unparalleled customer service and help us better understand how we can use their tools to suit our needs. They will even build certain functionality in if necessary and stay on the cutting edge of Pay Per Call.
Their reporting is easy to understand and provides relevant information up front without having to dig through a ton of data. They are also very patient and take the time to do walkthroughs with us for new features or show us how to better use existing features. Their support exceeds expectations and allows us to grow. Review collected by and hosted on G2.com.
I really don’t have any complaints. Any time I have an issue it is taken care of by the Retreaver team promptly and any features that don't already exist are typically in their pipeline to be created. Review collected by and hosted on G2.com.
Retreaver as a platform is easy to use and navigate and allows for a high level of customization. We have had very few reliability issues with them and we can always count on it working properly. As valuable, if not more, is there amazing customer service who truly care and want you to be successful. They have always gone above and beyond to solve problems and in the rare cases of any platform issues, apply appropriate credits. I would highly recommend anyone in the space to consider Retreaver for their call tracking needs. Review collected by and hosted on G2.com.
There are a few quirks of the reporting functions that I think could be streamlined and altered to be more insightful such such as having the option to view conversion percentage based off of gross calls as well as unique calls. Also a better reporting method to more easily find discrepancies of payables vs receivables. Review collected by and hosted on G2.com.
With Retreaver, I can (without needing a developer) create, optimize, and measure all my campaigns quickly and easily. Additionally, I can create all the essential integrations with other analytic and media platforms with ease. Review collected by and hosted on G2.com.
I have not disliked anything up to this point. The technology and team has exceeded my expectations. Review collected by and hosted on G2.com.
