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Retreaver Reviews & Product Details

Retreaver Overview

What is Retreaver?

Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to the appropriate person, or department. Leverage data from popular marketing solutions such as HubSpot, Eloqua and Instapage to deliver personalized experiences and increase conversion rates. By taking advantage of this data, you'll identify which campaigns drive the most revenue, increase customer satisfaction and promote higher conversions. Call us today at (877) 794-6544 or visit "https://retreaver.com" to learn more!

Retreaver Details
Product Website
Languages Supported
English
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Product Description

As customers move through various channels, Retreaver travels with them, packaging the information, ensuring you understand their intention and history before you even answer the call.


Seller Details
Seller
Retreaver
Company Website
Year Founded
2012
HQ Location
Toronto, Canada
Twitter
@helloretreaver
4,112 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Description

For performance marketers who want more than just call tracking. Retreaver offers fully customizable, stackable data and analytics software that integrates seamlessly with any marketing stack. Our customers aren't one-size-fits-all, so neither are we. But Retreaver isn't just a call tracking software; we're also your partner in business growth, industry expertise, and we take the time to understand your business as if it's ours. We're the analytics company with a personality. Humans helping humans harness the power of communication. To learn more, visit us at retreaver.com or give us a call at (866) 898-7878.


Jason K.
JK
Overview Provided by:
CEO at Retreaver

Recent Retreaver Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Efficient Call Tracking and Attribution with Retreaver"
Retreaver is a game changer when it comes to call tracking! It’s super easy to use once you get the hang of it, and the way it lets you route calls...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Its been a good experience. I still need to get used to Retreaver"
Retreaver is easy to use. I use retreaver everyday for work and it makes things easier for me and my collegues.
AG
Andrew G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Exactly What You Need"
How customizable it is. You can tailor the software to route everything you need the exact way that you want it. The team is beyond quick to get ba...
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Retreaver Media

Retreaver Demo - Retreaver Dashboard
Watch calls and conversions in real time. Easily drill into your top campaigns, call handlers / buyers, and channels.
Retreaver Demo - Retreaver Call Log
Analyze inbound calls & leads to attribute your marketing ROI using Retreaver's call log
Retreaver Demo - Retreaver Call Flow
View how Retreaver is tracking & routing calls using Retreaver's Call Flow
Retreaver Demo - Retreaver Tag Creation
Retreaver tags calls by gathering data from web pages, ad campaigns and lead databases
Retreaver Demo - Retreaver Campaigns
Create campaigns to define your IVR prompts, routing settings, conversion criteria and webhook workflows
Retreaver Demo - Retreaver Real-time Tagging & Call Data
Send data to your favorite 3rd Party systems or bring data into your calls. Retreaver allows you to create and manage whatever call routing or experience you want by leveraging all the information available.
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63 Retreaver Reviews

4.9 out of 5
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63 Retreaver Reviews
4.9 out of 5
63 Retreaver Reviews
4.9 out of 5

Retreaver Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RetreaverQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Benjamin R.
BR
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retreaver?

The ease of use on the platform, including support articles, and customer service team's help, make it easy and affordable to integrate with other companies' systems, and to operate an effective lead generation setup for many clients. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

It would be really nice to have a managed service, and/or to hire a VA / employee to operate the software. No fault of Retreaver's, but there are often many ideas that take time and resources to implement. Busy CEO here, working on building my team, and handing off processes for things like software management/implementations. Retreaver will be an easy one to train my staff and hand off day to day management. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Retreaver allows me to work with many clients and many vendors as well, to manage real-time lead generation delivery, and call tracking. In my estimation, most people using this platform for any significant period of time, should be making massive gains in their business. Review collected by and hosted on G2.com.

James C.
JC
O
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Retreaver?

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the capabilities! I am not a "tech" guy and could never do this without the help of their outstanding support team. They have taught me how to use the tool and have always been Johnny on the Spot when I have a question. I highly recommend Retreaver for your call routing, tracking, and buyer availability pings. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

The tool has more functionality than I believe they advertise or at least a non-tech guy like myself would understand how to use it. However, they do a great job of helping you once you ask. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

1. We just started using a pre-ping to see if a buyer has available advisors before sending them the call. This is super helpful.

2. We also use Retreaver to give our buyers access to their billable leads.

3. We use Retreaver to route our calls

4. We set call caps to stop us from over sending to a buyer Review collected by and hosted on G2.com.

Eric G.
EG
Board Member
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retreaver?

What really sticks out beyond the tech itself are the people who work there. If you know nothing about setting up a call campaign they can do it for you and show you how to do it every step of the way. They have taken a tool and made a community out of it. They don't just go above and beyond to help make sure things are working, they also facilitate relationships with clients who may be interested in selling our buying a product from you. On technology itself, retreaver is built on strong universal coding language. When other platforms have an outage, retreaver stays up 95% of the time. Using their tag wizard system you can optimize and customize call flow to any need it is suited for. They also have a dynamic routing mode called RTB. On top of all of this, they don't charge nearly as much as any of their competitors. I have used most major call platforms and our costs with retreaver are 70% less compared to others. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

if you have anything you don't like and you let them know, just wait long enough and they will address it. I've seen it myself. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Dynamic call routing, real time call reporting. Review collected by and hosted on G2.com.

Ariel T.
AT
Media Buyer / Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Retreaver?

What I love about Retreaver is its excellent Webhook integration and attaching tags to each phone number. I also love Retreaver JS script for my websites and work perfectly well for my ad tracker Voluum and RedTrack. Unlike other platforms, Retreaver is the only platform I know that has the ability to grab URL parameters (Operating System, Country, City, Device, IP Address) and assigns them to the correct source that I using to drive call traffic to it. With it, I'm able to scale campaigns on Pop, Native, Push Ads & other ad formats. Without it, I would be limited to Google Ads & Facebook.

August 2 2024 Update: I love the new native integrations that they added on there. Redtrack, TrueCall, and AudienceAudicity. This is going to help scale my media buys easily. THANK YOU A+++++ Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

It's a very advanced platform and there is some learning curve to it. If you have a technical background it can help you speed up on learning the platform. Other than that I have no complaints.

August 2 2024 Update: Ever since they update the UI interface. It's never been easier for me to navigate around the platform. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

One of the biggest problems is trying to find a way to integrate a call tracker to my Ad tracker. One of the key components to running a successful campaign is tracking what traffic source and target sites are driving calls for my campaigns. With Retreaver's Number Pool & the ability to collect URL parameters including ClickID, I was able to blacklist target sites that aren't performing and increase bids for sites that are converting in unique traffic sources. Review collected by and hosted on G2.com.

AG
Account and Revenue Operations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Retreaver?

How customizable it is. You can tailor the software to route everything you need the exact way that you want it. The team is beyond quick to get back to you and can tailor custom features to you. I use Retreaver everyday and over the years the features and speed have improved 10 fold! Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Nothing! it is a great software that is easy to get along with. It might take a little bit to learn but once you do it is easy to get the ball rolling! Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

It is able to handle mass amounts of calls without a singluar hiccup. They have solved my issues of inbound tracking and custom filters, as well as they have solved my needs for exporting data Review collected by and hosted on G2.com.

Charlie F.
CF
Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retreaver?

The platform itself is incredibly easy to navigate, and easy instruct others on how to navigate as well. More then that, the Retreaver team is phenominal to work with and so prompt in resolving any issues / or integration questions. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

I have no complaints whatsover about the platform. Every client is going to want something different, and there will always be potential features to add. The Retreaver team has built out a platform that can be morphed to fit into many models and that is a large benefit. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Retreaver seamlessly routes thousands of calls daily for us through our internal agency as well as various partners. They also take so much work off my plate by helping out with integrations that buyers request and translating my lack of API knowledge into something useful. Review collected by and hosted on G2.com.

Jordan Z.
JZ
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Retreaver?

Retreaver is extremely accessible for anyone to use, from executives in a company, to the account managers, and the QA teams, the UI and features are user friendly. On top of that, if there are ever any hiccups or blockers, the Retreaver team is so accommodating. They will jump on calls, write out instructions, and ensure that you overcome whatever obstacle you may be facing. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

One thing Id like to see Retreaver do is have an account type that has the full access to build out publisher, campaigns, and even buyer profiles, as well as, tune into calls for QA, ALL while NOT being able to see revenues, payouts, and profits. As those aren't true numbers of a business, it can be deceiving for employees of the company using Retreaver to see profit numbers that are ultimately gross. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Allowing us to route calls to our targets, track analytics of those calls, as well as gauge the revenue. Review collected by and hosted on G2.com.

Kendall M.
KM
Business Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retreaver?

It's super easy to use and the reps are extremely helpful. Whenever I have a question or run into a problem, they are quick to respond and help. They have every single feature that other companies offer and more, but it's 10x easier to use through them. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Nothing! I've had nothing but good experiences with Retreaver. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

In an industry that relies on quality call traffic to maintain a successful business, Retreaver is the perfect solution for tracking. Retreaver helps us organize and track our campaigns in an efficient manner. Our Quality Assurance team loves how easy it is to download reports and listen to calls, as well as monitor performance of each campaign. Review collected by and hosted on G2.com.

Jonah L.
JL
SVP, Chief Revenue Officer, Zeta Actions
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retreaver?

Retreaver's platform is extremely intuitive, yet sophisticated and dynamic enough to satisfy the needs of our complex business. The team at Retreaver provides us with world class customer support: always available for help with any new ideas, issues or requests that come up. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

Not much honestly... the team is great and we highly recommend the platform Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Retreaver has allowed us to implement sophisticated business rules that satisfy a range of clients. Their solutions have allowed us to grow our call center operations to new heights and we expect to partner with them for a very long time. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Retreaver?

Retreaver is a game changer when it comes to call tracking! It’s super easy to use once you get the hang of it, and the way it lets you route calls based on specific parameters is a huge plus for optimizing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Retreaver?

The main downside is that Retreaver can feel a bit complex at first, especially if you're not familiar with call tracking tools. Review collected by and hosted on G2.com.

What problems is Retreaver solving and how is that benefiting you?

Retreaver makes it super easy to track and route incoming calls so they reach the right person, boosting conversion rates. Review collected by and hosted on G2.com.