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Restroworks Restaurant POS Reviews & Product Details

MS
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Southak is in under Secret Kitchen Brand and we are recently integrated with Swiggy and Zomato and Restroworks implemented Virtual Categories option for online delivery menu which is awesome and unique feature. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

No dislike as of now 100% recommended specially for big chain accounts Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

Benefits of using Restroworks are using cockpit application, Online ordering tracking application and enterprise level reports Review collected by and hosted on G2.com.

Restroworks Restaurant POS Overview

What is Restroworks Restaurant POS?

Restroworks(formerly known as Posist) is a leading cloud-based restaurant management software, providing a range restaurant solutions like the cloud-based POS system. Restroworks, a B4B company, drives global restaurant chains' digital transformation with its technology platform, empowering 20,000+ restaurants across 50+ countries. It streamlines Front-of-house, Back-of-house, Out of house/integrations, Analytics, and CRM. Trusted by renowned brands like Taco Bell, Nando’s, Carl’s Jr, Häagen-Dazs, and Subway, Restroworks ensures scalable growth, improved efficiency, and a consistent guest experience. Restroworks is certified by ISO 27001, ISO 27017, SOC2 and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice.

Restroworks Restaurant POS Details
Languages Supported
Arabic, English, Spanish, Thai
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Product Description

Restroworks’ cloud-based restaurant POS and management system is customizable for enhanced sales and customer loyalty with centralized menu management, real-time promotions, and secure transactions. Diverse payment options, optimized settings, and an intuitive interface prioritize customer convenience and data security. The open API facilitates streamlined operations, elevating customer experiences and promoting revenue growth.


Seller Details
Year Founded
2012
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
144 employees on LinkedIn®
Description

Restroworks (formerly Posist) is a leading cloud-based enterprise restaurant technology platform, powering more than 20,000 restaurants globally. The unified cloud platform of Restroworks empowers restaurant operators to grow at scale, improve bottom-line efficiency, and deliver a consistent guest experience at all touchpoints. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com.


NK
Overview Provided by:
Communications Head

Restroworks Restaurant POS Integrations

(6)
Integration information sourced from real user reviews.

Recent Restroworks Restaurant POS Reviews

AS
Ajit S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Banquet Module feedback by Regenta Suites Gurugram"
Function Prospectus (FP) creation is very easy when compared to other softwares in the market. Package creation, service creation etc is also very...
SD
Soumitra D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best support by Mr. Vishal"
We have started using the system and already loving it, my team is very happy with the software as it is very easy to use. Bills punching is very ...
AB
Abhishek b.Small-Business (50 or fewer emp.)
5.0 out of 5
"First coffee Dwarkacity Feedback"
Restroworks is really good for the Coffee stores, Here we can manage the item option selection Levels of Variants, Milk, Beans etc in a perfect way...
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Restroworks Restaurant POS Media

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1,031 out of 1,032 Total Reviews for Restroworks Restaurant POS

4.8 out of 5
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Restroworks Restaurant POS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Restroworks Restaurant POSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SD
F&amp;B Manager
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

We have started using the system and already loving it, my team is very happy with the software as it is very easy to use.

Bills punching is very easy, room transfer is very efficient.

Reporting is also very detailed with multiple reports present.

Integration with Hotelogix also works fine where we can fetch the room details and check the room plan of the customer and guest stay dates.

Mr. Vishal also helped us a lot during our go live and the team was confident because of his presence. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

We are using slip printer and the settlement copy has to be generated again instead of printing the settlement mode on the same copy, because of this paper wastage is higher. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using the software at our restaurants and room dining bills punching.

We are checking guest details like checkin date, checkout date, meal plan, discount etc from the system directly.

Reports works very good with all the required details. Review collected by and hosted on G2.com.

AS
Banquet Manager
Food & Beverages
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Function Prospectus (FP) creation is very easy when compared to other softwares in the market.

Package creation, service creation etc is also very easy.

Ability to change the prices while creating FP makes it one of the best product for banquet management.

Mr. Vishal assisted us in every stage while training us very patiently.

Overall setup and implementation happened without any hiccups. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

There are few to mention.

1. FP print seems very outdated and takes a lot of space.

2. There is no option to upload logo on the FP and banquet bill.

3. Company needs to be created in Hotelogix first and then it can be used in posist banquet system. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using Posist Banquet application to manage out banquets at the property with great ease.

We can create multiple bookings and manage them easily. Review collected by and hosted on G2.com.

VK
Assistant IT Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Posist being cloud application helps us to reduce our load as we don't have to backup anything and we don't have to worry about anything going missing.

The application is easy to setup and in case there is any failure in hardware, it's very easy to switch with a new pos system.

very easy UI and it becomes very easy for new staff to learn the application.

Variety of reports are available, around 200 reports present in the system.

Feature for editing receipts/kot as per operational requirements.

Our point of contact Mr. Vishal is very near in a call away and he is supporting us lot at any time and quick answer on any doubts.

It's also very cost effective which is one of the main point to go for the application. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

The option to have a backup printer is missing, this is crucial in cases where main printer stops working. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

Restroworks is helping us in lot of ways.

1. Support team availability on Whatsapp makes it very quick and easy to communicate.

2. Academy also helpls us to training our new staff easily.

3. Changing or switching the devices is easy. Review collected by and hosted on G2.com.

VP
founder director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

I've used many POS systems throughout my career—some highly versatile, others frustratingly rigid. However, this is the first time I've encountered a POS that anticipates exactly what I need, offering the perfect balance of functionality and flexibility. It seamlessly integrates all the features I want, optimizing the experience for both business owners and users alike. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

nothing stands out that I dont like at all Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

My overall experience with Restroworks has been exceptional. The system is intuitive, well-designed, and incredibly efficient, making daily operations seamless. What stands out the most is its ability to anticipate business needs, offering features that enhance both user experience and operational efficiency. Unlike other POS systems I've used, which can be either too rigid or overly complex, Restroworks strikes the perfect balance—versatile, reliable, and built with both business owners and end users in mind. Review collected by and hosted on G2.com.

SD
Restaurant Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

We have recently installed the posist application in Irish House Seawoods location. As we are already aware of the posist application since we are using it from few years. The application is easy to use and it is very much helpful during rush hours when we have Happy Hours in evening. We are very comfortable with the application and its features. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

We are using from a long time and do not have have any dislikes. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

Posist is helping in day to day works. Reports scheduler and verities of reports helps in day today operations. Maintaining more efficiency during peak hours with various orders going in kitchen and bar helps alot for restaurant operations. Review collected by and hosted on G2.com.

IB
FOH Supervisor
Restaurants
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

It has helped me in reducing the load as the reporting is very easy now.

I am using daily sales report, weekly sales report and few others for reporting purpose.

Being on cloud helps us to run the system smoothly without dependency on local hardware.

The best advantage to use posist is Academy as it helps to understand the system at our own pace, no other application has anything like academy platform.

Vishal was very helpful always available everytime that we had troubleshoot. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Font style and size should be more bigger on the screen so that it can help in order placing. Some unneccesary things from the order punching should be removed.

Posist lite app is not working for now.

UI customisation so that we can set it up as per our requirement. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using the application to generate daily and weekly reports and it helps us to manage our reporting efficiently.

We can also track data by Tab, by user and by server also.

Overall a great applictaion to use. Review collected by and hosted on G2.com.

N
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

We are using application for almost 2 years and we have used so many features of this.

Their Reports are are very well detailed and we can download them with the time period we want to.

And also they have the iventory management part is also fully defined and accurate while getting the consumption via stock transfer.

Thanks to the Anil for his efforts to solve the issue we have faved. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Some of reports we are not able to extract for more then 1 week, This need to be opened.

Rest all are ok. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

With restroworks we can generate the reports from anywhere we the access of the internet and also whenever we reqired any assistance we can conatct their support team for the help and they are ready to help anytime. Review collected by and hosted on G2.com.

AD
Manager
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Posist has been a wonderfull software to use for our daily operations as it makes our lives very easy.

We always got great support b the team if we face any issue with printing or pricing etc.

Extensive availabliy of reports make it very easy to get the most selling items, peak sales hour, top selling category etc. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

We should have an option to update the covers if a bill is settled with wrog covers by mistake, currently it's not available. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

Restroworks or Posist pos is helping us in lot of ways we can check our sales from phone app.

we can also modify the menu very easily.

customer support is also very helpful and easily reachable by phone call and email. Review collected by and hosted on G2.com.

HA
Purchase Manager
Food & Beverages
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Restroworks Restaurant POS?

We have recently started the restroworks with our brand and We would like to share our experience with the application am their team members.

This application is slightly different from other billing application, There are some feature which is unique like we can update the item stock and out of stock from billing screen and stop the billing for the item which are not available in kitchens. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

They have installed a device with our router which need to be ON every time and in case its get shut down, Our billing will stopped on the same time... Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We can mark the item stock and Out stock from the billing dashboard and with any user access, Which is good as this helps to prevent extra cancelation. Review collected by and hosted on G2.com.

AB
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Restroworks is really good for the Coffee stores, Here we can manage the item option selection Levels of Variants, Milk, Beans etc in a perfect way.

Here we can manage the menu item variants with the addons and accordingly we can charge.

Specially Thanks to Rahul for his efforts to prepare the menu in Restroworks as per our requirement. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Overall we are satisfied with the restrworoks, But they can update their qr code ordering. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

This helps us to manage the FOH and BOH both the platform in a single panel and also our front desk person can request to the branch for their requirement. Review collected by and hosted on G2.com.