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ResQ Reviews & Product Details

ResQ Overview

What is ResQ?

The leading platform for restaurants to request, manage, and pay for repairs and maintenance. www.getresq.com

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Product Description

The leading platform for restaurants to request, manage, and pay for repairs and maintenance. www.getresq.com


Seller Details
Seller
ResQ
Year Founded
2018
HQ Location
Toronto, Ontario
Twitter
@GetResQ
540 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®

Jeremy S.
JS
Overview Provided by:

Recent ResQ Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"ResQ makes handling business processing needs simple and easy"
ResQ provides direct system integration for a restaurant to be able to easily communicate with suppliers on repair and maintenance requests. It al...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"ResQ makes equipment management easy and reliable"
Having ResQ Services and teams available 24/7 allows ease of mind when equipment issues occur during late and overnight shifts without having to ha...
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ResQ Media

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2 ResQ Reviews

4.5 out of 5
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2 ResQ Reviews
4.5 out of 5
2 ResQ Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ResQ?

ResQ provides direct system integration for a restaurant to be able to easily communicate with suppliers on repair and maintenance requests. It allows owners to easily see the current status of repair orders and their expected return dates. Review collected by and hosted on G2.com.

What do you dislike about ResQ?

ResQ does not currently have an offline mode, so when internet services go down there is no way to queue requests or use the system because it is a cloud application. This, however makes it easily flexible to use everywhere in the restaurant chains Review collected by and hosted on G2.com.

What problems is ResQ solving and how is that benefiting you?

ResQ provides easy management of repair orders across multiple facilities and restaurants without the necessity to be locked down to any one particular location. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ResQ?

Having ResQ Services and teams available 24/7 allows ease of mind when equipment issues occur during late and overnight shifts without having to have expensive technicians on staff on constant standby Review collected by and hosted on G2.com.

What do you dislike about ResQ?

The full cloud-based integration system makes it susceptible to service outages such as the massive Rogers outage in July 2022 that spanned across Canada. This made necessary repairs and connections impossible to faciliate. Review collected by and hosted on G2.com.

Recommendations to others considering ResQ:

Don't hesitate to work with ResQ for a second, the rewards are instant and will save your business. Review collected by and hosted on G2.com.

What problems is ResQ solving and how is that benefiting you?

ResQ provides elite staff and experienced technicians to quickly troubleshoot issues with equipment or to facilitate fast repairs on-site without the need to remove and ship equipment out. The system also provides ease to track costs associated with equipment repairs and deprecation Review collected by and hosted on G2.com.

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