Respona Reviews & Product Details

Using Respona has been a fantastic experience. Our goal was to book as many podcast appearances and PR mentions as possible for our new company, Couch.com. We were able to successfully book over 40 podcast appearances and a number of key editorial mentions, all because of outreach with Respona and with minimal work. Our domain rating went from an 11 to a 53 as a result. A++ Review collected by and hosted on G2.com.

The one thing about Respona that people need to consider is that it is an outreach tool and one still has to plan for resources to CONTINUE conversations that Respona may help them start. There are certainly some automation options that may help with this but it bears mentioning that there still needs to be some human involvement :) Review collected by and hosted on G2.com.

Absolutelty nothing. Since leaving, I have realized they are pretty over priced compared to alternatives and their "support" left a bad taste in my mouth.

I have never seen a business behave like this and take 0 accountability. Review collected by and hosted on G2.com.

To start my account was hacked and $495 was debited by the hacker. I was the one who told them I think my account was hacked because the usage did not match. I don't think I ever received an apology.

Their brilliant solution was to enable 2-factor authentication. When I asked how to do that, they told me I had to upgrade my plan because only the next tier can use two-factor authentication- I obviously did not want to upgrade so they could have basic security for user accounts.

I was then hacked the next day again and charged $10- 28 times ($280) and a charge of $775- again their excellent security is what you want to be using with your financial details.

This was a total of $1550.

They did refund this amount to me. I asked for all my financial details to be deleted, and very coincidently, they could not be without my entire account being deleted.

After all of that, I started going through my billing records and realized I had been charged $49 extra without consent from March of this year to September of this year.

I did not track this software charge since I had been using them for so many years among multiple software companies I have to pay for. My big mistake was trusting them in any capacity.

I asked them to refund that and I have a feeling because they knew they charged me the extra a long enough time ago, they did not bother refunding it and instead strung me along.

I asked for proof of any update I was given that the charge would be increased or any consent of mine that I gave to increase the charge, and they did not have anything to give me.

I asked for this on Nov 15. Eventually, I asked for my account to be deleted because I did not want any data to exist with them.

I followed up today, Dec 7, and they said that "I mentioned I would handle it with my bank (I told my bank to monitor all charges and not let any go through if possible) and that I deleted my account so they could no longer "investigate"--- which I assume means investigate what excuse to manufacture next as to why they charge people without consent.

I have attached a PDF of pretty much all my charges here including some of the chat "support" I had the pleasure of receiving:

https://pdfupload.io/docs/f474a500

Basically go anywhere else if you value basic security and honesty.

Edit (Dec 29): They have since reached out to me and tried to resolve the issue by providing the remaining refund, so I appreciate that customer support tried to resolve the issue in the end. Review collected by and hosted on G2.com.

What I like best about Respona is its all-in-one functionality for content outreach and link-building campaigns. It simplifies the process by combining search, outreach, and contact management into one platform. The built-in search feature, which lets you find relevant articles, bloggers, and journalists, along with personalized email automation, makes outreach more efficient. I also appreciate the personalization options for pitches, which help improve the success rate. Overall, it’s a time-saving tool that offers a streamlined workflow for PR and SEO professionals. Review collected by and hosted on G2.com.

What I dislike about Respona is that it has a bit of a learning curve for new users, especially when it comes to setting up campaigns and automating outreach. While the platform offers many powerful features, it can feel overwhelming at first due to the number of settings and customization options. Additionally, there are occasional limitations with data accuracy, such as outdated contact information, which can affect the effectiveness of outreach efforts. The price point might also be a bit high for smaller businesses or freelancers. Review collected by and hosted on G2.com.

The streamlining of all of our outreach in one dashboard has made an incredible difference to the way we work & how much more we can get done. The analytics available such as email tracking & response rate have been so helpful with our campaigns. The templates provided are an absolute life-saver when it comes to saving time, & being able to customise them is great. This has become our most used tool in our outreach arsenal! Review collected by and hosted on G2.com.

There really aren't many things to dislike - it can be a bit daunting at first to use, but once you work your way around the dashboard & read a few guides you very quickly learn what's what. Review collected by and hosted on G2.com.

The email search process through campaigns is really nice. Review collected by and hosted on G2.com.

I would want to know how many total credits will be used before I run the campaign. Review collected by and hosted on G2.com.

The tool's built-in search engine, email finder and AI personalizer make my link buidling outreach literally easier than it's ever been. It's almost entirely automated, and makes running big campaigns super easy. The interface is intuitive and the analytics dashboard clearly displays campaign performance. Review collected by and hosted on G2.com.

Honestly, there isn't much to dislike. Apart maybe from the fact that credits burn up very fast. Review collected by and hosted on G2.com.

I am really excited to run a tool that actually helps us earn backlinking or has the option to earn. I've been searching everywhere for this. Review collected by and hosted on G2.com.

Not sure yet but so far so good. Im looking forward to testing it. Review collected by and hosted on G2.com.

One of my favorite things about Respona is its campaign tracking capabilities. The analytics dashboard is incredibly detailed, allowing me to monitor every aspect of my campaigns. From open rates to response rates, I can see exactly how my outreach is performing in real-time. This insight helps me tweak my strategies on the fly, ensuring better results with each campaign. Review collected by and hosted on G2.com.

Wish you could export the analytics in a sheet. Right now, the only way to do that would be to take a screenshot. Review collected by and hosted on G2.com.

As the title of this review would suggest, I love Respona's guest posting campaign template. You just give it your target keyword, have the AI suggest a bunch more, and the tool will do the rest basically. It'll find thousands of write for us pages in a few minutes - and the AI will even come up with some topics to pitch. It literally has never been easier. Review collected by and hosted on G2.com.

Would be even better if it could write the guest posts for you as well (since it's already integrated with AI), but I guess it's an outreach tool and not a writing one :) Review collected by and hosted on G2.com.

It's super easy to learn and use. I love the podcast search engine - it does everything for you: finds the show, its host, and even automates your personalization with AI. All I really have to do is double-check that everything looks good and handle responses once they come in. Review collected by and hosted on G2.com.

You can burn through your credits pretty fast with AI, but they just added a GPT-4o model, so the personalizations are very much worth their cost. Review collected by and hosted on G2.com.