ResourceSpace Reviews & Product Details

Since we switched from a self-hosted and self-managed installation to cloud hosted and supported installation, we have not had a single issue with the software over many months. The support is fantastic, hosting is reliable. We have 150 staff empowered to access our digital assets and it's been remarkably easy and smooth sailing. The switch was easy. Support check in with us proactively on a regular basis and it's software I love to use. Review collected by and hosted on G2.com.

I love ResourceSpace. As open source software it can be tempting to set it up and try to self manage and self host, which can naturally lead to difficulties. Unless you are really equipped to do so. Review collected by and hosted on G2.com.

Mit ResourceSpace haben wir eine webbasierte Plattform, die benutzerfreundlich ist und alle unsere Anforderungen durch die Funktionen und Merkmale des Systems abdeckt. Die Software ist von unschätzbarem Wert für die Speicherung und gemeinsame Nutzung unseres digitalen Contents.

ResourceSpace spart uns so viel Zeit, indem es Prozesse effizienter macht, sei es die Bearbeitung von Assets im DAM, anstatt sie in einen Bildeditor herunterzuladen, oder die Möglichkeit Sammlungen zu erstellen. Die Sammlungsfunktionen ermöglichen es uns, die Dateien zu kategorisieren, sie den Nutzern leicht zugänglich zu machen und einzelne Dateien oder komplette Sammlungen mit externen Partner zu teilen. Der Zugang zu den Inhalten kann von uns individuell je nach Land & Sprache des Nutzers freigeschaltet werden.

Kurzum: einfach zu bedienen, Implementierung und Integration für spezifische Anforderungen, viele hilfreiche Funktionen, häufig genutzt, toller Support. Review collected by and hosted on G2.com.

Es gibt nichts zu beanstanden. Die Zusammenarbeit mit Montala ist ausgezeichnet und die ständigen Entwicklungen und Upgrades der Software sind beeindruckend.

Das Support-Team ist großartig - es bietet uns einen ausgezeichneten Kundenservice und findet immer eine Lösung für unsere spezifischen Anforderungen. Review collected by and hosted on G2.com.

As an administrator for my organisation of 300+ colleagues, what I like best about Resource Space is the intuitive usability. I don't have to spend time re-training colleagues regularly as they seem to be able to find what they are looking for, most of the time. In addition, I value the customer support - their promptness and accesibility is great! They have had multiple calls, trainings, troubleshooting and developed bespoke functionalities for our organisation. Review collected by and hosted on G2.com.

Sometimes there are a few glitches, some changes to the functionality are not saved or suddenly disappear. Butthis happens quite rarely and is immediately resolved by customer support. Review collected by and hosted on G2.com.

We have been using ResourceSpace for many years, an outstanding open-source application. Initially, we hosted it in our own data center, but maintaining the system, especially as a public-facing server, became increasingly challenging and time-consuming.

To address these challenges, we transitioned to ResourceSpace Cloud two years ago, a cost-effective and flexible solution. With this move, our system is always up-to-date with the latest patches, allowing us to focus on improving our internal processes instead of managing server infrastructure.

During the migration, we received exceptional support from a dedicated Customer Success team, ensuring a smooth and hassle-free onboarding experience. What truly impressed us, however, was the team's ongoing commitment to our success. They continue to guide us, introducing new features and encouraging us to make the most of the platform.

We are extremely satisfied with ResourceSpace Cloud and the support we have received. Review collected by and hosted on G2.com.

It is a highly advanced system that demands a significant level of expertise. Therefore, professional support is essential. Review collected by and hosted on G2.com.

ResourceSpace was easy to implement and is easy to use while also including lots of really useful features, including the ability to create customised collections of images that can be shared with both internal and external users and to link to particular images / collections from our Library Management System. I also like the fact that it's an Open Source system and the customer support that we get via Montala has been great. Review collected by and hosted on G2.com.

I haven't found any major downsides with using ResourceSpace. I haven't got as much time as I would like to spend working with it and so I haven't been able to explore all of the potential uses. Review collected by and hosted on G2.com.

We have been using ResourceSpace since 2018 and chose this software to manage our media data because the search and storage options are very extensive, the cloud-based software is quickly available to all our subsidiaries and is also used by them for storage. We use the system on a daily basis. It is easy to provide customers or other users with the media documents with just a link. The customer service support responds very quickly and always has a solution to our questions. Review collected by and hosted on G2.com.

Communication is always in English. We are a company in Germany and sometimes you have to be precise to avoid misunderstandings. Review collected by and hosted on G2.com.

The metadata fields help staff navigate to the information they need quickly. The system is easy to update as your organization grows and evolves. Since implementing the system, we have made several changes, and it adapts seamlessly. I have been using the program for over two years now in a full-time capacity, and am always amazed by the number of features it offers.

The customer support and knowledge base are excellent. Despite a 12-hour time difference, we find the staff very flexible in arranging meetings whenever we need live support. Review collected by and hosted on G2.com.

Would like to find a way to have less metadata fields by combining a couple but can't find a way to do it. It would be nice to be able to rearrange images on the dash for planning images for upload to our website. Review collected by and hosted on G2.com.

The ResourceSpace platform is easy to use, mostly intuitive, and well liked by all of our users. When something isn't that straightforward, which is rare, you can get straight in touch with them and they help you. You always speak to a person, they always explain how to do what you need. What is great is that they check in regularly to make sure all is well and you don't need anything. Review collected by and hosted on G2.com.

Very occasionally I want to do something but the 'button' to do it is not easily found. However, when this has ever happened the team at ResourceSpace simply move it to somewhere I can see more easily! Review collected by and hosted on G2.com.

ResourceSpace is a great platform for sharing our digital collections. The security measures ensure that we can control what access users are granted. Customer support is always available to investigate issues and provide solutions quickly and cheerfully. Review collected by and hosted on G2.com.

Understanding how the collection features work can take a little time, and figuring out how they can be used effectively for our purpose was difficult Review collected by and hosted on G2.com.

Montala's customer service is stellar - any issues we might face when using the platform is swiftly addressed. It's great knowing that we can rely on this. The platform in general is flexible enough to address most of our use cases. User role management and proces workflow is very flexible, which ensures that we have a robust resource metadata quality control in place Review collected by and hosted on G2.com.

I can't think of anything to be honest - great platform Review collected by and hosted on G2.com.