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Reserve Reviews & Product Details

Jen M.
JM
Executive Secretary
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Reserve?

The reporting feature is something that we use ever single day to relay to staff what needs to be done. Second to that, I have recently figured out how WorkFlow functions and use it to inform different members of our staff about their individual responsibilities. Review collected by and hosted on G2.com.

What do you dislike about Reserve?

The one thing that has been a negative for us is that we are a camp and ReServe is not set up to run exactly how we need 'out of the box', but we have made it work. Review collected by and hosted on G2.com.

Recommendations to others considering Reserve:

Do the training, and ask all the questions. Review collected by and hosted on G2.com.

What problems is Reserve solving and how is that benefiting you?

We have found ways to get information out the the staff that we need to in a very timely fashion by using WorkFlow and reports. WorkFlow is turly amazing when you learn how it can work for you. Review collected by and hosted on G2.com.

Reserve Overview

What is Reserve?

Reserve provides restaurant reservation and management solutions.

Reserve Details
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Product Description

Reserve provides restaurant reservation and management solutions.


Seller Details
Seller
Reserve
Year Founded
2005
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®

Recent Reserve Reviews

Robin B.
RB
Robin B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy for Table Management"
Text to call wait list. The ability to distinguish if the guest is on their way.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Great software for events"
You can see the calendar of events right there and then and I love that we can have a variety of venues
Jen M.
JM
Jen M.Small-Business (50 or fewer emp.)
4.5 out of 5
"A little bumpy with the setup, but once complete...HUGE returns"
The reporting feature is something that we use ever single day to relay to staff what needs to be done. Second to that, I have recently figured out...
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Reserve Media

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3 out of 4 Total Reviews for Reserve

4.4 out of 5
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3 out of 4 Total Reviews for Reserve
4.4 out of 5
3 out of 4 Total Reviews for Reserve
4.4 out of 5
G2 reviews are authentic and verified.
Robin B.
RB
Managing Partner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Reserve?

Text to call wait list. The ability to distinguish if the guest is on their way. Review collected by and hosted on G2.com.

What do you dislike about Reserve?

I don't like that you can't see the full ticket for the table. Review collected by and hosted on G2.com.

What problems is Reserve solving and how is that benefiting you?

Best way to keep people out of the small lobbys Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Reserve?

You can see the calendar of events right there and then and I love that we can have a variety of venues Review collected by and hosted on G2.com.

What do you dislike about Reserve?

There are lots of fields that are not applicable to our specific work Review collected by and hosted on G2.com.

Recommendations to others considering Reserve:

It’s great if you have multiple venues to create a BO and send out info to your internal team Review collected by and hosted on G2.com.

What problems is Reserve solving and how is that benefiting you?

How to book event spaces and plan our catering, logistics, etc. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Reserve?

Reserve is great for taking reservations and interacting with customers. It is easy to search for guests and available tables. It also is a great system for interacting with guests over text and and keeping a database of information on them. Review collected by and hosted on G2.com.

What do you dislike about Reserve?

The learning curve can be steep, but once you learn how to use Reserve, it is pretty smooth. Sometimes reservations will pop up as "in progress" and will not go away even after reloading the app. The problem is usually solved eventually with support from Reserve, but hinders the functionality temporarily. The system in place for adjusting table times is also not intuitive. The app has also crashed on me a couple times. Review collected by and hosted on G2.com.

What problems is Reserve solving and how is that benefiting you?

I used Reserve to solve the problem of organizing reservations for a small restaurant. Benefits I have realized from using reserve is that it allows you to update specific details on guests, and see which server took their table the last time they were in the restaurant. Review collected by and hosted on G2.com.

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