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Repair-CRM Reviews & Product Details

Repair-CRM Overview

What is Repair-CRM?

Our mission is to help small field service companies grow with a Modern Field Service Solution! Schedule & Dispatch technicians and track their progress with GPS. Affordable ($39 / month for 5 users), making it ideal for companies with 3-15 technicians. Cloud-based admin + Mobile Apps. Asset tracking, photos & signature capturing. Start your free trial (no credit card required)

Repair-CRM Details
Languages Supported
English, Portuguese, Spanish
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Product Description

Collecting positive Customer feedback boost Technicians confidence. Healthy Competition between Technicians creates better company culture. Reduce Technician turnover rate. Beat the Competition with a Dedicated, Satisfied Team

How do you position yourself against your competitors?

Repair-CRM fits growing small businesses who do the regular maintenance of customer machines and want to increase revenue with reminders of regular visits.


Seller Details
Year Founded
2007
HQ Location
Haryana
Twitter
@Essitco1
27 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®

LM
Overview Provided by:

Recent Repair-CRM Reviews

NE
Norbert E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great for technicians in the field"
Technicians can easily finish a job on site, adding photos to the job. They can add the used parts to the work order, so we don't need to process t...
ÉI
Éva I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Service for maintenance tracking"
Keeping track of maintenances regularly and creating our daily schedules.
GS
Gabor S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Quick repair tracking on site"
Quick to use by the technicians on site and create work orders on the go. Backoffice can keep track of the technicians and maintenance history. Eas...
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Repair-CRM Media

Repair-CRM Demo - Schedule faster
Quickly add jobs to the Calendar view!
Repair-CRM Demo - Create jobs faster
Easily create jobs
Repair-CRM Demo - Work Orders
Work Orders
Repair-CRM Demo - Signature capture
Proof of service with signature capture
Repair-CRM Demo - Photo attachments
For work orders
Repair-CRM Demo - Live map
Technicians location
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Have you used Repair-CRM before?
Yes

10 Repair-CRM Reviews

5.0 out of 5
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10 Repair-CRM Reviews
5.0 out of 5
10 Repair-CRM Reviews
5.0 out of 5

Overall Review Sentiment for Repair-CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
NE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Repair-CRM?

Technicians can easily finish a job on site, adding photos to the job. They can add the used parts to the work order, so we don't need to process their handwritten papers at the end of the day. Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

It fits our needs, so there is nothing at the moment which is missing. Review collected by and hosted on G2.com.

Recommendations to others considering Repair-CRM:

The software really works best by using the admin software AND the mobile APP together. As a manager, you have control over every feature - but your techguys should only use mobileapp: open a job, attach photo & signature - and save! Thats the only thing they need. So make sure to try the app too! Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

Scheduling our service calls and managing inventory. It is much easier now, because we see where our guys are at the moment. Great feature! Review collected by and hosted on G2.com.

TL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Repair-CRM?

It helped us replace our Google Spreadsheets and manage our technicians better. Scheduling is easier and we can track our technicians. Seeing their location and what they are working on make is easier the manage them. We also use the customer notes to comment on client's. Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

They promised invoicing in Q1 2020, looking forward for that. Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

Managing multiple technicians and their location was important for us. Also the automated customer notifications is a must have feature! It lets them know when we arrive and they can give feedback to us. Inventory tracking on the trucks is also very useful to see our stocks. Review collected by and hosted on G2.com.

GS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Repair-CRM?

Quick to use by the technicians on site and create work orders on the go. Backoffice can keep track of the technicians and maintenance history. Easy to add photos and collect signature! Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

Mobile app is easy to use, it is great to get the job done. Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

Manually inputting our finished jobs to Excel and the documentation of a day's work is much easier and faster. N Review collected by and hosted on G2.com.

RC
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Repair-CRM?

Maintenance tracking and inventory management. Scheduling is also very easy with the calendar view! Barcode scanning for inventory is really nice for our Zebra TC25 terminal. Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

Multi warehouse inventory management is not yet ready. Review collected by and hosted on G2.com.

Recommendations to others considering Repair-CRM:

Signing up for trial and trying out if it fits your needs. Many softwares are missing the inventory management part. Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

Inventory management was important for us and also keeping track of the customer assets and their maintenance. Review collected by and hosted on G2.com.

ÉI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Repair-CRM?

Keeping track of maintenances regularly and creating our daily schedules. Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

Nothing particular, it fits our current needs and requirements Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

Regular maintenances and asset tracking in general. Review collected by and hosted on G2.com.

GT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Repair-CRM?

Our technicians track their inventory in their cars and found it easy to create work orders on client calls. In the office we keep track of our technicians locations & daily progress Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

Some key features are still in development but the development team responds quickly. Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

Great for the team, lots of features were implemented in the past few months Review collected by and hosted on G2.com.

GI
Plumber
Mechanical or Industrial Engineering
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Repair-CRM?

Very best in inventory management,it makes me track the technician easily where they are working from where they are working from.it helps check on the technicians work and therefore avoid errors.it is very easy to use and cheap.it creates work orders faster and easy. Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

The little problem it had were solved and therefore no dislike to mention by now. Review collected by and hosted on G2.com.

Recommendations to others considering Repair-CRM:

Very best to manage inventory and monitor the technician on field,easy to control the errors by the technicians hence best job for my client. Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

How to monitor and work with my technician to come up with the best work at very priceless cost. Review collected by and hosted on G2.com.

PS
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Repair-CRM?

It helps us fill out the admin paperwork on site, so our technicians don't come back with a bunch of sticky notes. This way we don't need to enter to a system in the evening. Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

They are still working on lot of features, but for us, the inventory management was the most important which works great. Review collected by and hosted on G2.com.

Recommendations to others considering Repair-CRM:

Easy to work with, quick implementation for new feature requests. Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

Being able to see the attached photos is a game changer for us! Review collected by and hosted on G2.com.

TK
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Repair-CRM?

We find it easy to documents our jobs with taking pictures and sending them to customers! Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

Recurring jobs - but they promised to finish it at Q3 this year, that would make it more easy! Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

Scheduling help a lot, we are a small company but still it was a nightmare to see who works when. The calendar view is awesome. Review collected by and hosted on G2.com.

AC
Admin
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Repair-CRM?

Helped us improve our maintenance management and tracking our field techs. Review collected by and hosted on G2.com.

What do you dislike about Repair-CRM?

An admin software is really needed to extend the mobilapps Review collected by and hosted on G2.com.

What problems is Repair-CRM solving and how is that benefiting you?

We used to forget to follow up on our sales and repairs, with Repair-Crm its easy to followup. Review collected by and hosted on G2.com.