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Rentredi makes it easy
96 RentRedi Reviews
Overall Review Sentiment for RentRedi
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Nothing. My tenants are unable to make payment on the app. Review collected by and hosted on G2.com.
Customer Service. 17 days after registering with Rentredi my tenants still cannot make payment on app. Underwritting Dept has yet to return a phone call or reply to online messages. Review collected by and hosted on G2.com.
1- A clear dashboard of upcoming dues and past dues
2- Auto Late Fee Rules
3- Accepts ACH, Credit, & Debit Card Payments with option to pass CC fees to tenants
4- Option to list vacancies on multiple flagship housing websites with option for auotscreeninig
5- Option to grant access to realtor or rental manager with option to hide modules.
6- Best of all Review collected by and hosted on G2.com.
Browsing/navigating and initial site setup requires some learning curve, but their online chat support team is very responsive (instantly), and they patiently guide you through. If needed, the support team can schedule a one-on-one screen-sharing support. Review collected by and hosted on G2.com.
The support is amazing, it really is nice to have someone there 24/7 to handle requests. That along with the Home Depot account. Review collected by and hosted on G2.com.
The UI/UX is bad, quirky, not fluid and it seems as if the "app" is basically just a website. Review collected by and hosted on G2.com.
Navigation through the platform is a breeze. It is effortless to figure things out on my own, and when I can not, the customer service chat feature has proven to be quick and helpful. Review collected by and hosted on G2.com.
I would recommend adding an online (desktop) version of the site for my renters to use. I have several tenants that don't use smart phones and would appreciate a desktop version. Review collected by and hosted on G2.com.
Rent collection as well as the ability to add automatic late fees or other miscellaneous fees and or credits. Review collected by and hosted on G2.com.
That the Tenant has to pay a fee to pay rent. Review collected by and hosted on G2.com.
I love their customer service. RentRedi's customer service reps are very knowledgeable about their system and attentive to your needs. They even make sure that everything is working okay and that you are satisfied by "circling back" after a day or two., Review collected by and hosted on G2.com.
I can't say that I dislike anything about RentRedi. They are still in the developing stages of some of their services and they are actively listening to our needs to add services that will enhance our experience with them. Review collected by and hosted on G2.com.
It has simplified several time-consuming tasks as well as the tenant selection process which has been very smooth. Review collected by and hosted on G2.com.
Not much to dislike, the few issues that have arisen have for the most part has either quickly been resolved or the error was on my part. Review collected by and hosted on G2.com.
One of the biggest thorns in my side is managing maintenance. RentRedi transformed that process. Tenants submit requests through the app and it now goes straight to my team. I'm no longer the middle man.
It also replaced our CRM so we have less fragmentation. It's a one-stop-shop for many tools for landlords.
And their support is absolutely amazing! Review collected by and hosted on G2.com.
Latchel wasn't as responsive as I was hoping for (but that's Latchels fault not RentRedis), you can't customize application fields. You can't see which tenant made the maintenance request, only which unit, which is tough cause we have several tenants in each unit. Review collected by and hosted on G2.com.
