--- title: RentRedi Reviews meta_title: 'RentRedi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 159 reviews by the users' company size, role or industry to find out how RentRedi works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 159 scale: '5' date_modified: '2026-07-14' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # RentRedi Reviews **Vendor:** RentRedi **Category:** [Rental Payment Software](https://www.g2.com/categories/rental-payment) **Average Rating:** 4.3/5.0 **Total Reviews:** 159 ## About RentRedi RentRedi is positioned as the property management software for landlords and real estate investors who want clarity, control, and a smarter way to grow. It is built specifically for self-managing landlords and independent investors who want to run their rentals like a real business, with stronger visibility into performance and fewer operational blind spots. RentRedi brings rent collection, tenant screening, leasing, maintenance, and accounting into one connected system, so landlords do not have to juggle multiple tools or workflows. This creates a single source of truth for rental operations and finances, helping landlords make better decisions with cleaner data and less effort. The platform is designed to grow with a landlord’s portfolio. With unlimited properties, tenants, and teammates included, landlords can expand without worrying about added complexity or changing systems. This makes RentRedi a long-term operational partner rather than a short-term tool. RentRedi is also designed to feel approachable and intuitive. The experience is mobile-first, with clear workflows that guide landlords through key actions like onboarding a property, screening a tenant, collecting rent, or preparing for tax season. This makes it accessible for newer landlords while still powerful enough for experienced investors. Finally, RentRedi emphasizes human support alongside smart technology. Landlords have access to live chat, phone, email, guided demos, and a growing knowledge base, so they are never left figuring things out alone. The combination of clarity, scale, and support is what defines RentRedi’s position in the market. ## RentRedi Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of RentRedi, aiding both landlords and tenants with ease. (6 reviews) - Users commend the **ease of use** of RentRedi, appreciating its intuitive design and responsive customer support. (5 reviews) - Users value the **clarity and efficiency of rent collection** with RentRedi, enjoying seamless deposit tracking and lease management. (4 reviews) - Users find RentRedi great for **efficient rent management** , offering reminders and support throughout the rental process. (3 reviews) - Users find RentRedi's **online payment system excellent** for efficient rent collection and tenant reminders. (2 reviews) - Users love the **payment tracking ease** with RentRedi, enabling clear visibility of tenant deposits and convenience. (2 reviews) - Users appreciate the **robust property management features** of RentRedi, simplifying portfolio expansion and organization. (2 reviews) - Applicant Screening (1 reviews) - Business Management (1 reviews) - Chat Support (1 reviews) **What users dislike:** - Users express frustration with **poor customer support** , citing difficulties in communication and inadequate problem resolution. (5 reviews) - Users report a **lack of essential features** on RentRedi, hindering usability and affecting overall satisfaction. (3 reviews) - Users face **payment issues** with RentRedi, highlighting delays, unauthorized access, and insufficient customer support for transactions. (3 reviews) - Users report **poor usability** with RentRedi, citing glitches and slow processes that hinder their experience significantly. (3 reviews) - Users express concerns about **communication issues** with RentRedi, highlighting poor customer service and lack of effective problem resolution. (2 reviews) - Users criticize the **high cost** of RentRedi, especially when customer service fails to meet expectations and support is lacking. (2 reviews) - Lease Management (2 reviews) - Slow Performance (2 reviews) - Technical Issues (2 reviews) - Tenant Issues (2 reviews) ## RentRedi Reviews ### 1. RentRedi Keeps Rentals, Maintenance, Payments, and Accounting All in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Clint G. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about RentRedi?** RentRedi helps me stay on top of everything going on with my rentals. If a tenant has a maintenance issue, they can open a work order directly from the app, and they can also pay rent through the app. Now that accounting is built into the service natively, it’s much easier for me to keep track of everything in one place. I used to use one product for accounting and RentRedi for everything else, but having it all together just makes my life easier. **What do you dislike about RentRedi?** I don’t have any dislikes. I’ve been using it for a few years now and I really enjoy it. It’s become the only tool I rely on to keep track of my rentals, and it makes staying organized much easier. **What problems is RentRedi solving and how is that benefiting you?** RentRedi solves rent collection, maintenance workflow, and accounting, in addition to tenant communications. Having the tenant app has simplified everything about managing my rentals. **Official Response from Crystal Abing:** > Thank you for taking the time to share your experience, Clint! It is great to hear how much easier your life has become now that our native accounting tools are built right alongside rent collection and maintenance tracking. We know how tedious it can be to juggle multiple platforms just to manage your portfolio, which is why we focus on bringing all of those essential tools together in one place to help landlords stay organized and save time. Our goal is to create a seamless experience that scales with you, backed by continuous updates driven by customer feedback. Thank you for choosing RentRedi to manage your rentals! ### 2. RentRedi Checks Every Box: Intuitive, Affordable, and Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph H. | Client Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about RentRedi?** We are small landlords without much experience with management software. We looked at several software solutions and RentRedi really checked every single box that we were looking for. The price point was surprisingly reasonable for us, everything is intuitive and easy to use, and customer support has regularity answered on the first ring and been extremely helpful. **What do you dislike about RentRedi?** Adding teammates. I've tried several times to add new team members on and it does not seem to work. RentRedi will send them a link, ask them to make an account, but it doesn't link them to my properties. **What problems is RentRedi solving and how is that benefiting you?** More than anything else, application flow. Before RentRedi, we were kind of going blind but the ability to send applications and get a full review and background check all in one place has been a game changer. **Official Response from Crystal Abing:** > Hi Joseph, thank you for such a thoughtful review! It means a lot that RentRedi checked every box for you as you were getting started, and that the application flow with built-in background checks turned "going blind" into something you can actually see clearly. That confidence on the front end is a big deal. We also appreciate the kind words about our support team! On adding teammates not linking to your properties, that shouldn't be happening, and we'd like to get it sorted quickly. Please reach out through our 24/7 live chat support, which is our fastest-resolution team, and we'll walk you through the team member setup directly so everyone's connected the right way. Thank you for choosing RentRedi! ### 3. Zero Rent Arrears, More Free Time **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about RentRedi?** What I like most about RentRedi is the extra free time I have now. At this point I have zero rent arrears. I love the automatic payment reminders my tenants get, which makes a significant difference. My tenants can access their account twenty four seven without having to call me, and if they're late they get a notification. It reduces the number of calls I receive on a constant basis. It resolves the screenings, the lease expirations, and the communication with my tenants. The setup was easy too, it took me maybe half an hour including setting up my units, and it's very user friendly. I was a little scared in the beginning, but the way the system works it's super friendly to work with and doesn't take much to navigate quickly. Because it's so user friendly, I don't need help from anybody. I can use it from the site, on my laptop or my phone, so it's super super easy to use. Coming from Skyline, this application made it easier for the rental properties I'm now doing. Overall I just love it and I'm seriously satisfied. **What do you dislike about RentRedi?** There isn't much that I have complain about right now for RentRedi. Mostly because I've only had it for four months. Was a little scared in the beginning, but overall right now, I'm seriously satisfied. **What problems is RentRedi solving and how is that benefiting you?** RentRedi handles my rent collection, screenings, lease expirations, and communication with tenants. They can access their accounts without calling me, so it reduces the number of calls I get. I have more free time, zero rent arrears, and tenants get automatic payment reminders. **Official Response from Crystal Abing:** > Thank you for your 5-star review! It's great to hear that you've gone from worrying about rent collection to having zero rent arrears and more free time. We love that the automatic payment reminders, tenant portal, screening tools, lease management features, and built-in communication have helped reduce calls while keeping everything organized in one place. Your experience highlights what we aim for: helping landlords save time, stay informed, and manage their properties from anywhere through our web and mobile apps. Thank you for using RentRedi, and if you ever need anything, our 24/7 live chat support team is always here to help! ### 4. bad business practices and presumed fraudulent behavior **Rating:** 0.0/5.0 stars **Reviewed by:** rob s. | Landllord, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about RentRedi?** at the moment nothing. $50,000 of my money had not been deposited into my account since April 24th. **What do you dislike about RentRedi?** My tenants paid rent through RentRedi, and MORE THAN 16 DAYS LATER, OVER $50,000 STILL HAS NOT BEEN DEPOSITED INTO MY ACCOUNT. After spending HOURS on hold, I finally reached a supposed supervisor who ASSURED me the funds would be released within ONE BUSINESS DAY. That deadline came and went — STILL NO DEPOSIT. Just more excuses blaming their payment processor, Stripe. As landlords, we hired RENTREDI — NOT STRIPE. At a certain point, passing blame stops being acceptable. Holding this amount of RENT MONEY for OVER TWO WEEKS with little communication and no real resolution is COMPLETELY UNACCEPTABLE and raises SERIOUS concerns about their business practices and oversight. **What problems is RentRedi solving and how is that benefiting you?** Again at the moment you have created more problems **Official Response from Crystal Abing:** > We can understand how stressful it is to have rent payments delayed, especially with an amount this significant. Waiting more than two weeks for funds after being given an expected timeline is understandably frustrating. While payment processing timelines can occasionally be impacted by verification or processor-related reviews, we know what matters most is getting clear communication and a path to resolution. Please know that your deposit experience was not a delay in processing, but a communication error between the payment processor and your bank. As soon as we were aware of the issue, we worked with Stripe to resolve the issue, and the funds have been successfully deposited. If we can assist in any other way, please let us know. Thank you! ### 5. Streamlined Property Management with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alec W. | SAFe Scrum Master, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about RentRedi?** I appreciate the automated rent collection, credit check, and lease signing features that RentRedi offers, as they consolidate everything into one place and save me hours with frequent turnovers due to travel nurses. I also love the customer service and how the app continuously improves. **What do you dislike about RentRedi?** The worst issue I've had with RentRedi is when I charge residents an application fee before the actual application. It doesn't allow a credit check after charging them a fee for it, and trying to fix this by creating duplicate accounts just makes the app break even more. There should be fewer hidden menus for charging an application fee before the credit check, and better detection and prevention of duplicate accounts. **What problems is RentRedi solving and how is that benefiting you?** RentRedi automates rent collection, credit checks, and lease signing, saving me hours with frequent turnover due to travel nurses. ### 6. RentRedi made 1 rental property look like a pro 40 unit property **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about RentRedi?** RentRedi has made the software issue of rental properties an easy lift. For an owner of only 1 rental property, the thought of how to be tech savvy without killing the finances was solved through their products that support 1 or many properties. **What do you dislike about RentRedi?** The only issues I've come across so far were more related to legal documents and bank account linkage. The support through chat and over the phone was NOT manned by a robot, which was a relief, but it did take a phone call to finally understand what task I needed to complete. **What problems is RentRedi solving and how is that benefiting you?** RentRedi's app for both landlord and tenant has streamlined the collection headache. Since I have kept some of the utilities in my name and will bill the tenant separately, I was sold on the ability to not just collect rent but a multitude of other bills and fees. **Official Response from Crystal Abing:** > Thank you for sharing your experience. We are glad to hear that RentRedi is helping you manage your rental property professionally and affordably, without the need for a massive portfolio to justify the tech. We also appreciate your feedback regarding the legal documents and bank account setup. We know that getting those initial pieces linked can sometimes feel like a hurdle. While we are glad our team was able to guide you through it over the phone, we are always working on product improvements to make these built-in setup tools more intuitive from the start. We recently added a feature that reduces the amount of work for landlords to submit documentation and set up accounts. For any future questions or quick adjustments, please remember that our live chat support is available 24/7 right inside the platform. It's the fastest way to get step-by-step help in real time. Thank you again for choosing us to help manage your property! We appreciate your review! ### 7. RentRedi Makes Rent Collection Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Susan K. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about RentRedi?** I no longer have to chase tenants for rent or text them reminders if they are late, all of that is done automatically through RentRedi **What do you dislike about RentRedi?** Like any platform, it takes a bit of time to learn how to do specialized things like negotiating a charge or changing the ending date of a lease. However, the help system is excellent, and there is always chat support if I can't find something in the help documents library. Also, there is a lag time until payments actually hit my bank accounts, so I need to plan for that when paying expenses. **What problems is RentRedi solving and how is that benefiting you?** I don't have to deal with tenants who don't include late fees when they pay late, and I don't have to deal with their excuses about why they should not have to pay late fees. I have each account set so they must pay all amounts owed including late fees at the same time. And the software sends them daily "nag me" emails and alerts when their rent is late until they pay. I also don't have to be diligent about checking all mail every day to know when late payments are made. The payments are automatically funneled directly into my bank accounts, and tenants can get a receipt for their rent payment through the portal, which means I don't have to deal with those requests either or make trips to the bank to deposit checks. **Official Response from Crystal Abing:** > Hi Susan, Thank you so much for the detailed feedback and the 5-star rating! We are so glad to hear that RentRedi is making rent collection effortless for you and saving you the hassle of chasing down late fees and reminders. We also appreciate you mentioning the learning curve for specialized tasks and the note regarding payment lag time. Our current deposit time is 2-business days, let us know if we can help get you up and running. Please know that you can always talk directly with our 24/7 live chat support to share suggestions for improvements. Our support team documents all feedback specifically for our product roadmap and future updates to ensure we're building what our landlords need most. Thank you for being a part of the RentRedi community! ### 8. Streamlined Rental Management with Superb Support **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about RentRedi?** I like that RentRedi is simple to use and versatile across devices. It makes it easy to see who's behind on rent or who's paid. The app also simplifies handling maintenance requests. Their service is impeccable, with support available via email or real-time chat, and they respond within minutes. **What do you dislike about RentRedi?** I would say maybe when it comes to some of the updates, with the payment processing, I know they updated a few times with different providers. And don't really like necessarily that either I have to absorb the ACH fee or the tip. **What problems is RentRedi solving and how is that benefiting you?** I use RentRedi to simplify rent collection and portfolio management. It's easy to track payments and respond to maintenance requests. The app is simple and offers excellent customer service, making my property management tasks straightforward. **Official Response from Crystal Abing:** > Hi Daniel, thank you for the detailed review! We're glad to hear how much of a difference having rent status and maintenance requests in one simple, cross-device platform has made, along with quick support whenever you need it by email or chat. With our switch to Stripe payment processing, we've increased funding time to 2 business days for all our customers. Additionally, ACH fees are only $1 and can be paid by either the landlord or the tenant! If you would like, please reach out to our 24/7 support team and we can help you get set up for the optimal experience. Thank you for choosing RentRedi to manage your rentals! ### 9. Simple, User-Friendly Dashboard with Top-Notch Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Juan P. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about RentRedi?** I like the simplicity of it all. The dashboard and other functions are very user friendly and customer service is top notch. If you can’t figure out something they’re very helpful and response in timely manner **What do you dislike about RentRedi?** Sometimes it’s confusing on how to add charges or why functions for tenants don’t always work. Also they should have their own lease agreement for us to use **What problems is RentRedi solving and how is that benefiting you?** Retrieving payments from tenants directly into the appropriate accounts that way I don’t have to transfer funds to certain accounts or goto the bank **Official Response from Crystal Abing:** > Thank you, Juan, for such a thoughtful review! We're glad the dashboard's simplicity and our customer service team have made managing tenant payments easier, especially getting funds routed straight into the right accounts without extra trips to the bank. We understand the occasional hiccup with adding charges or tenant-facing functions. Our 24/7 live chat team always walk you or your tenants through any specifics and get things running smoothly. While we don't currently offer a built-in lease template, we do document everything for our product team to make improvements. Thank you for being a RentRedi customer! ### 10. Streamlined Payments with Slight Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse K. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about RentRedi?** I use RentRedi to help manage rental properties on behalf of the landlord. It primarily helps streamline my payment collection system. I appreciate how we have been able to transition from tenants paying with cash or physical checks to online payments, which helps with liability and time management. I value the feature where tenants can open a Chime card, allowing those who prefer paying with cash to deposit into the card and link it to RentRedi for online transactions. The initial setup was fairly easy for me. **What do you dislike about RentRedi?** There hasn't been any issues that are major. But I think maybe just the way that the portal or the dashboard is set up could be a little bit more user friendly. **What problems is RentRedi solving and how is that benefiting you?** RentRedi helps streamline my payment collection system, moving tenants from cash or checks to online payments, which reduces liability and aids time management. **Official Response from Crystal Abing:** > Hi Jesse, Thank you so much for taking the time to share your experience with RentRedi! We’re glad to hear that our platform has helped you streamline your payment collection to make life easier for both you and your tenants. We also appreciate your honest feedback regarding the dashboard's user-friendliness. We are always looking for ways to make the portal more intuitive. If you ever run into a specific hurdle or have questions while navigating the dashboard, please remember that our 24/7 live chat support is the best way to get immediate help & document your feedback for our product team to review. Our team is always standing by to walk you through any feature in real-time. Thank you for being a part of the RentRedi community! ## RentRedi Discussions - [Does RentRedi have a landlord referral program?](https://www.g2.com/discussions/32811-does-rentredi-have-a-landlord-referral-program) - 1 comment, 1 upvote - [What software do property managers use?](https://www.g2.com/discussions/rentredi-what-software-do-property-managers-use) - 1 comment - [What is the best software for landlords?](https://www.g2.com/discussions/what-is-the-best-software-for-landlords) - 1 comment - [View RentRedi pricing details and edition comparison](https://www.g2.com/products/rentredi/reviews/rentredi-review-4441087?section=pricing&secure%5Bexpires_at%5D=2026-07-15+05%3A25%3A36+-0500&secure%5Bsession_id%5D=8b7925ec-de27-4d36-ba88-e87c0d29d7a0&secure%5Btoken%5D=e8bac3283254039bd09e3a7dbd43f14d1f41a04a971525b8fe4803d40f573d36&format=llm_user) ## RentRedi Features **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Document Management **Platform Interoperability** - Pre-Built Connectors **Building Operations** - Maintenance Service Requests - Service Portals - Building Announcements - Resource Reservations **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Accounting** - Property Accounting - Online Payment - Company Financials - Dashboards **Platform Performance** - Reporting **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top RentRedi Alternatives - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) - 4.4/5.0 (285 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (266 reviews) - [Apartments.com Rental Manager](https://www.g2.com/products/apartments-com-rental-manager/reviews) - 4.1/5.0 (21 reviews)