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We utilize Rentler for our rental listings and payment collection. Both are just seamless to set up and very easy to use. Making rental changes is simple. Buying the legal documents was smooth. Tenant management is easy. Review collected by and hosted on G2.com.
It's silly, but I wish the legal docs were a little bit more flexible (granted we haven't had to utilize them in a couple years, but) for modification. Review collected by and hosted on G2.com.
151 out of 152 Total Reviews for Rentler.com
Overall Review Sentiment for Rentler.com
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Hands down the lawyer approved forms that you can purchase has been extremely useful. I also like how easy it is to screen tenants and collect payments for each of my tenants. I love how easy the software is to use and it does just about everything I need it to. Review collected by and hosted on G2.com.
I wish the Accounting feature was a little more dialed in. I rent one of my houses out by the room so I receive 4 payments per month, some tenants pay a few days early(at the end of the previous month), some pay right on time, and some pay on the last day of the grace period. I wish in accounting it would all show up added together as that month's rent rather than showing up at the end of July payment and the rest in August. It'd also be nice if you could filter out other payments from the accounting, like not showing internet, utilities, or deposit gathering but just the income/rent part. It would also be nice if when you posted your listing you could have it propogate to other rental websites as well. Review collected by and hosted on G2.com.
I love how easy it is to set up and collect rent. Tenants only pay $1.75 to submit payment via ACH and it automatically adds late fees for me so I don't have to tell my tenants to pay it. It notifies them when rent is due and automates my communication. On the few occasions when a payment failed, their customer support is great to work with and I can chat with them in a few minutes. Review collected by and hosted on G2.com.
The accounting and reports function could be better. It's difficult to extract the information I need when it comes to tax time, so I have to use a different product to track my expenses. Review collected by and hosted on G2.com.
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I appreciate Rentler.com for its convenience and user-friendly features. The app's ability to streamline rent payments and maintenance requests in one place adds ease of implementation to managing rental responsibilities for both myself and my landlord. Additionally, Rentler.com includes helpful tools like automated reminders and easy tracking of payment history, making the rental experience more efficient. I frequently use this app to make my rent payments and maintenance requests. Review collected by and hosted on G2.com.
A downside of using Rentler.com is that it doesn't yet provide for extensive customization. Occasionally the app can also glitch but Customer Support is continually available for help when this happens. Rentler.com is continually working on improving and updating technology- so minor issues such as those listed above can be normal. Review collected by and hosted on G2.com.
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I really like Rentler, it allows me if I need to to schedule my payments two weeks apart. I usually wouid do the largest part of my rent first then schedule the other 2weeks apart. It's easy to find where I need to go on the site and it also allows you to put maintenance requests and renting tips. Review collected by and hosted on G2.com.
I am a bit happy these they started charging for bounced checks and also late fees. I have been using Rentler for about 4 years or so and I never had that until this year. Review collected by and hosted on G2.com.
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I like that there are no fees to accept rental payments through Rentler.com Review collected by and hosted on G2.com.
I wish that when a tenant paid rent that it would be sent over as that payment only. By grouping payments together, I have to go back and split them up for my accounting system. Review collected by and hosted on G2.com.
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We have 11 units and we manage them all through Rentler. Its been such a smooth process and has made our lives as landlords so much easier. We run everything from finding tenants, getting background checks, and managing tenant payments in Rentler. Its so nice to have it all in once platform. It is very easy to use. They also have great customer support and respond very quickly. Every Landlord should be using Rentler. Review collected by and hosted on G2.com.
For things I dislike about Rentler, I really cant think of any. Its a really great platform. Review collected by and hosted on G2.com.
I love how easy and simple rentler is to use. Their UI is so simple compared to other softwares that I have used.
Some of my favorite things are:
- Easily able to add multiple tenants so they can split rent with each other
- Easily add extra charges
- Can send rent money to multiple bank accounts
- Screen tenants Review collected by and hosted on G2.com.
I have considered moving to another product becuase there are some features that rentler does not have, and as I have grown my real estate portfolio I have seen the need for having more features than what rentler can offer.
Such as:
- Expense report for each of my properties -> this would be SO helpful to be able to track all of this within rentler.
- Create and sign a Lease agreement
- Can't adjust when different payments are due (specifically when someone moves in in the middle of the month and you want to make the prorated price due sooner)
- Track how tenant is feeling/doing every time they make a payment (this would be nice to ensure there is nothing wrong)
Overall if rentler had the expense tracker built into it I think that alone would make me stay on the platform. The rest of the other features are just things I like that other platforms have that rentler doesn't. Review collected by and hosted on G2.com.
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I like how automated payments are and the whole process. Review collected by and hosted on G2.com.
I wish the mobile app was a little more feature rich and didnt require me to constantly sign back in. Review collected by and hosted on G2.com.
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The actual renter app and website are simple enough to use and navigate. Review collected by and hosted on G2.com.
The biggest issue I have is the character count limit on messages for maintenance requests and maintenance request replys. Review collected by and hosted on G2.com.
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Rentler takes care of everything I need as a single-unit rental property owner. It is intuitive and inexpensive for both landlord and tenant. Adding a new tenant (and qualifying applicants) is straightforward. Review collected by and hosted on G2.com.
I've been using Rentler for 5 years or so and haven't ever had an issue. Review collected by and hosted on G2.com.