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Remote Desktop Services Reviews & Product Details - Page 4

Remote Desktop Services Overview

What is Remote Desktop Services?

Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.

Remote Desktop Services Details
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Product Description

Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.


Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,039,026 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.

Recent Remote Desktop Services Reviews

Bilal K.
BK
Bilal K.Enterprise (> 1000 emp.)
4.5 out of 5
"Excellent user experience"
It's easy to use and a user friendly and liked it
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Very useful for organizational consistency"
It's a secure means of maintaining consistency for each user in an organization. Very helpful tool, facilitates collaboration with other individual...
siva s.
SS
siva s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is very easy to take remote desktop and assist the user to resolve the issue"
It very easy to take control and flexibility.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Remote Desktop Services Media

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Video Reviews

139 Remote Desktop Services Reviews

4.5 out of 5
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139 Remote Desktop Services Reviews
4.5 out of 5
139 Remote Desktop Services Reviews
4.5 out of 5

Remote Desktop Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Remote Desktop ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Poorna C.
PC
Assistant Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Remote Desktop Services?

1. I like the fact that remote desktop software is far cheaper than the other remote desktop softwares currently in the market.

2. If you are working remotely and supporting clients in Europe, then remote desktop apps are a must due to gdpr regulations which says that a server cannot be hosted in other continents hence you will not be able to work from your local laptop.

3. Quicker than other remote desktops

4. Calls go smoother and there is no echo in the background unlike other apps Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

1. Takes 3-4 tries to login despite having a very reliable internet

2. You only get 1/10th of bandwidth in remote desktop however it works well in terms of speed. It becomes difficult for those who do not have a strong network (less than 5mbps)

3. Several apps like Teams, sticky notes don't work very well in remote desktop. I have seen Teams has an issue of screenshare where I cannot see others sharing their screen. Sticky notes don't load either.

4. Resolution of 1080px720p isn't enough either. It looks like it's running at 480p

5. Constant disconnections make you run towards the IT Helpdesk team for resolution Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

We don't have to get laptops from our clients instead we can work using remote desktop thus saving lot of money to procure new laptops Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

It is very easy to use, just insert the destination IP or hostname and, if required, the credentials to access the target system, that's all Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

According to my opinion, there are no weakness points to notify Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Services:

There are no suggestions, just try the solution (free), if you feel good with it, just use it, otherwise try another one Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

We make use of this service to connect, via GUI, to the target machines for maintenance or similar scopes Review collected by and hosted on G2.com.

MM
IT Services Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

It is easy to use and control to access remote servers. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

It kind of gets a little wonky with multiple users, but overall it's fine. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Services:

Try it out, see if you like it. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

It allows me to remote into a server from my computer without having to go into the server room. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Remote Desktop Services?

I love the ability to RDP into my computer giving me access to all my files & programs at the office even when I'm not there. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I wish RDP would support more than just one monitor. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Services:

I highly recommend Remote Desktop Services because this allows you to continue to perform your tasks as if you're sitting in your office. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

RDP gives me the ability to access my work computer as if I'm actually sitting in the office. This way I can do work using the resources of my office computer instead of my personal computer at home. Review collected by and hosted on G2.com.

SH
Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

The native MacOSX application works really well, I'm actually kind of ashamed of being an engineer and using VMware to open a Windows Virtual Machine and using the remote connection feature built into Windows for almost 2 years before knowing that I could use the native MacOSX app that works exactly the same as the Windows application, functionality-wise with the only minor difference of how command and control keys work in the host machine. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

My only complaint is that it was kind of hard to find, not widely known unless you purposely look into it in the App Store or a coworker tells you(like it happened to me) since it is a Microsoft Application you don't have to worry to introduce an extra point of security vulnerabilities Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Services:

You can natively connect from MacOSX without a virtual machine with the App that is available from the App Store. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

We use a remote server to manage customer networks from behind a hardened central server per customer to increase the difficulty of a potential security breach. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

We love how our IT guy can take control of our systems and troubleshoot when we need it most. Some of our team is not so technical so this is the perfect solution Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I can't think of anything right now because it's such a valuable tool for us. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Services:

Great to use if you have someone remote who can fix issues Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

The ability for someone to remotely take control of our system to trouble shoot problems with systems and software etc Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
BR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

You can control it as if you were physically there as long as you have enough VRAM and a fast internet connection, our main use is to have the servers control the intranet hardware with a 2-factor token and we can connect to them only when inside a VPN with another 2-factor authentication token, there is no such thing as perfect security but you can get very close if you do an onion-like layer authentication. Also, I love that as a bonus you can have the RDP connector directly from Microsoft or in the APP store, convenient and secure. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I don't really see any downsides, it's a good tool for connecting to remote servers and works exactly as expected Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Services:

It is the easiest way to control a Windows Server, no need for third party apps Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

Connecting to different remote servers to perform my job Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

Remote Desktop Services promotes security, speed and productivity presented in different departments, because through this tool allows different users belonging to the company to access computers located within the same company through sessions virtues giving our employees the opportunity to work easily without the need to physically attend the company, because also with Remote Desktop Services you can make file transfers to senior managers of the company with specific reports of the activities performed by each employee Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

As Remote Desktop Services is a remote management application, one of the main disadvantages is that it does not allow for the availability of several monitors connected simultaneously, which in this case does not allow for a conference where the different departments of the company can participate, thus avoiding a face-to-face meeting for the transfer and analysis of some reports Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Services:

Remote Desktop Services is an application that is not very complex and can be used by any type of company that wants to manage its office functions through distance, as well as the generation and transfer of reports obtained from the activities performed without any need for a meeting or face-to-face conversation Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

In our experience so far with Remote Desktop Services has been very useful in relation to the management of all our work in the pandemic situation, thanks to this tool we managed to stay operational in our office functions without the need to attend the headquarters, because with the remote management that provides this application could run at the highest level all functions to keep us updated on all our work in execution Review collected by and hosted on G2.com.

CG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

You can connect easily from Linux, Windows, and MacOSX to any Windows server, I use the built-in MacOSX application to connect to servers that control client network infrastructure from a VPN to a local area IP and only from there it's possible to connect to Switches, Routers and the rest of the network core. With this design, it's very hard to get in unless you are the authorized user since it's several layers of authentication. Even if a layer is compromised unless all the others are breached too an attack can't break-in. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Conflicting shortcuts but I think this is more a fault of Apple since command = windows some shortcuts are launched to MacOSX host instead of the remote machine, slightly annoying but easily solvable. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Services:

As an extra layer of security use the included services instead of a third-party app, I trust TeamViewer to help my mom with her computer problems, but not to manage a whole company network Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

Connecting to remote windows servers and managing services and devices from there Review collected by and hosted on G2.com.