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Remote Desktop Services Reviews & Product Details - Page 3

Remote Desktop Services Overview

What is Remote Desktop Services?

Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.

Remote Desktop Services Details
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Product Description

Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.


Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,039,026 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.

Recent Remote Desktop Services Reviews

Bilal K.
BK
Bilal K.Enterprise (> 1000 emp.)
4.5 out of 5
"Excellent user experience"
It's easy to use and a user friendly and liked it
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Very useful for organizational consistency"
It's a secure means of maintaining consistency for each user in an organization. Very helpful tool, facilitates collaboration with other individual...
siva s.
SS
siva s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is very easy to take remote desktop and assist the user to resolve the issue"
It very easy to take control and flexibility.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Remote Desktop Services Media

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Video Reviews

139 Remote Desktop Services Reviews

4.5 out of 5
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139 Remote Desktop Services Reviews
4.5 out of 5
139 Remote Desktop Services Reviews
4.5 out of 5

Remote Desktop Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Remote Desktop ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Remote Desktop Services?

Remote Desktop Services is a great platform to use machines over the internet. The work and files are easily accessible from anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Till now I haven't found any major issue. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

There we lagging and networking issues with other vendors but Remote Desktop Services has been great. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Remote Desktop Services?

Well, I would say that it's a great feature to access any server or workstation remotely either it is physical or virtual. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

It's implementation needs to be improved. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

It can make every server accessible through remote which is making it very popular and useful. Review collected by and hosted on G2.com.

Aneesh N.
AN
Talent Acquisition Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

Actually remote desktop serviece has many best thing likeincreased productivity and efficiency, quick solution with the problem. It is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

As it is a remote service the main and the important draw back is the network connectivity which is considered as the technical draw back Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

can save the travel cost as well give time to ourself and family Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

The user experience and ease of use are key factors to the software. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Could be unstable sometimes during a an ongoing session. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

Tele-troubleshooting. Through remote desktop services, I am able to connect to clients' systems for management and troubleshooting purposes. Review collected by and hosted on G2.com.

Sabu S.
SS
Technical Support Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Remote Desktop Services?

The idea itself is just amazing, we can connect and access an another pc or server through our system from any location. So its an amazing tool for professionals. Also it Doesn't compramize on security and we feel like we have opened a folder or application from our system itself as the connection is buttor smooth when compare this to the other applications like teamviewer, anydesk etc. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

The connection is super fast, however the screen we have accessed will display in our system with a lesser resolution than the original resolution. Otherwise no problems found seriously. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

We know, the companies giving IT services to clients or peoples are mostly getting helps from other IT companies in terms of technical support or customer support. In such scenarios if we are that company providing support, we cannot get permission to direct access on accessing clients servers or pc, the location also matters. So with remote connection we can simply connect to a parental company pc or server and thus by connect with clients/customers and do our works. Even the parental company don't need to woryy as the connection can be securely configured through passwords and can limit the accesses. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Remote Desktop Services?

1. The application makes it easy to access the screen of another PC remotely by typing in the IP address of a PC in the network.

2. All the features/customization is easy to understand. The dialog box of the application also opens very quickly. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

I have not found anything to dislike in the application except that it can have support for remote access of out of network PC's also without the user having to perform quite a few additional tasks. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

Accessing remote PC's to perform troubleshooting, accessing data etc. Review collected by and hosted on G2.com.

Rohit D.
RD
Senior Software Engineer
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

Remote desktop service is working very seamlessly, it's a reliable first-party solution. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

Limited to Windows pro and enterprise tier, no cross-platform compatibility which makes this almost useless in many cases Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

None, We have a much better solution available in market. Review collected by and hosted on G2.com.

GP
Sr. Data Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

Remote Desktop services could be enabled when you have limited licenses for a product of use. The main product could be installed on the main server/workstation. The product could be accessed by having this workstation accessed via remote desktop on multiple clients. About 30 employees from our organization access remote desktop at the same time to access products like snowflake, MS Azure servers etc. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

The connectivity to Remote desktop servers would need an intermediate gateway like Citrix or similar clients to access the feature. The connection to remote desktop services could break several times in a day as the connectivity is always a bit volatile. The remote desktop server if shutdown accidentally could impact the work for an entire orgnization. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

Remote Desktop services has enabled our organization to get multiple users to access the same software installed on the main desktop simultaneously. The connection allows for work to proceed in parallel and does the trick to establish client server interface. The connections when established successfully ensures that all the users access the work simultaneously and the most recent update is stored in the server. The maintenance of any tool is easy to install and maintain if it needs to be installed just once on a single node and is accessed on multiple nodes. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

I liked that I could access computers on campus from my home and use specific programs required for my courses/assignments. This saved me time and space on my computer Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

There isn't much I didn't like, except that sometimes the computers/remote desktop would stall if someone didn't log out properly. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

During COVID-19 pandemic, we were unable to go on campus and use the campus computers with the installed programs. So, we used remote desktop services to access computers on campus for our courses and assignments. This allowed us to complete assignments at home while also saving space on our computer. I have a Apple Mac Pro, so many of the programs used in my geology courses were only suitable for Windows computers. Thus, regardless of the computer that I had, I could access the programs to successfully finish my assignments. Review collected by and hosted on G2.com.

Taimoor A.
TA
SQA Automation Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Services?

There are too many things to like the remote desktop service, to can easily connect your pc anywhere in the world and easily securely share the files and quickly. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Services?

There is nothing to say dislike in remote desktop but one thing is that when we use this tool fast and efficient, so the network speed is more rapid—otherwise, we facing disconnectivity problem. Review collected by and hosted on G2.com.

What problems is Remote Desktop Services solving and how is that benefiting you?

Remote Desktop Service solves many problems worldwide; we quickly access other pc anywhere, and we readily share our screen, and we also securely share files. That tool is excellent to use. Review collected by and hosted on G2.com.