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RedFlag Reviews & Product Details

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about RedFlag?

Ease of use in general. Excellent interface that allows easy bulk uploads of users, message creation and template modification. The speed with which messages arrive appears to be unrivaled compared to the other systems we tested. Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

Unable to download the training video. This has made it more difficult than it needs to be to onboard other administrators. Other than this issue everything else has been great. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

We were unable to issue notifications in a timely manner prior to the implementation of RedFlag. RedFlag allows us to notify users of everything from IT issues to campus wide lockdowns in moments. Review collected by and hosted on G2.com.

RedFlag Overview

What is RedFlag?

RedFlag is a comprehensive communication solution designed to facilitate emergency and proactive notifications for organizations of all sizes. This platform enables users to deliver critical messages in real time across various channels, including text messages, emails, voice calls, push app notifications, desktop alerts, and Microsoft Teams. By ensuring that important information reaches the right individuals promptly, RedFlag enhances organizational communication and preparedness. The target audience for RedFlag includes small businesses, large enterprises, and any organization that requires reliable communication during emergencies or routine operations. This solution is particularly beneficial for sectors such as healthcare, education, corporate environments, and public safety, where timely information dissemination can significantly impact outcomes. RedFlag is designed to address specific use cases, such as alerting employees about emergencies, coordinating responses during critical incidents, or communicating important updates during routine operations. Key features of RedFlag include multi-channel notifications, which allow users to send alerts through various platforms, ensuring that messages are received regardless of the recipient's location. The real-time alert functionality enables organizations to disseminate critical information with just one click, streamlining communication processes during emergencies. Additionally, the user-friendly interface allows for easy setup and management of notifications, minimizing the need for extensive training. Scalability is another significant advantage, as RedFlag can be customized to suit the needs of both small and large organizations, adapting as they grow. Moreover, RedFlag supports data-informed decision-making by providing real-time visibility into ongoing events. This feature allows organizations to access valuable data that can help coordinate resources effectively and make informed decisions during critical situations. By enhancing safety, improving operational efficiency, and maintaining continuity, RedFlag fosters a culture of preparedness and responsiveness, ultimately reducing the impact of unforeseen events. In essence, RedFlag serves as an all-in-one solution for organizations looking to optimize their communication strategies. With a starting price of $250 per month, it offers a cost-effective and scalable option for enhancing communication capabilities, safeguarding teams, and improving response strategies. By prioritizing timely and effective communication, RedFlag empowers organizations to navigate emergencies and routine operations with confidence.

RedFlag Details
Product Website
Languages Supported
English, French, Portuguese, Spanish
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Product Description

RedFlag is an emergency notification software that allows businesses to send out voice, text, or email notifications on a mass scale.

How do you position yourself against your competitors?

RedFlag is the easiest-to-use emergency and proactive notification system, designed to keep your organization connected and informed in real-time. Rated by G2 as Users Most Likely to Recommend, RedFlag delivers critical messages via text, email, voice, push notifications, desktop alerts, and Microsoft Teams.

Key Features:

- Real-Time Alerts: Send crucial information to any size group with one click.

- User-Friendly Interface: Intuitive design for quick setup and management.

- Scalability: Tailored for small businesses to large corporations.

- Data-Driven Insights: Real-time visibility and valuable data for informed decisions.

G2 Badges:

- Best Estimated ROI
- Best Meets Requirements
- Best Results
- Best Support
- Best Usability
- Easiest Admin
- Easiest Setup
- Easiest To Do Business With
- High Performer
- Highest User Adoption
- Users Most Likely To Recommend

RedFlag enhances safety, boosts operational efficiency, and fosters a culture of preparedness. Starting at just $250 monthly, it’s a cost-effective and scalable solution that outperforms competitors.


Seller Details
Company Website
Year Founded
2006
HQ Location
Dallas, TX
Twitter
@Pocketstop
804 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Phone
877-840-2444
Description

Pocketstop is a marketing technology company that specializes in providing mobile engagement solutions. Their platform enables businesses to effectively communicate with customers through tools such as SMS marketing, push notifications, and mobile wallet offers. Pocketstop aims to enhance customer interactions and drive engagement through targeted messaging and analytics, helping organizations improve their marketing strategies in a mobile-first environment. For more information, visit their website at https://pocketstop.com/.


KL
Overview Provided by:

Recent RedFlag Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Efficient System"
RedFlag has made communication during emergencies and marketing campaigns through M360 seamless and effective. RedFlag has been extremely versatile...
Natalie N.
NN
Natalie N.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to Use and Effective"
RedFlag has an easy-to-use interface that anyone can feel comfortable using. Recordkeeping is easy and streamlined. The mobile app is also a great ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"RedFlag has worked well for us"
Ability to reach large amount of employees all at once
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RedFlag Media

RedFlag Demo - Send a Multi-Channel Alert in Seconds
Protect your most valuable assets when the unexpected happens. Choose a template or create a message, designate the delivery time and select which recipient group. Send via text, voice, email, app notifications, Microsoft Teams or desktop alerts (NEW!) in seconds from anywhere using any device.
RedFlag Demo - Get Better Visibility in the Field
Get real-time visibility in the field with surveys, polling and message acknowledgement.
RedFlag Demo - Send Messages Faster with Microsoft Integration
Create & send messages for text, voice, email & Microsoft Teams directly from Outlook. And seamlessly upload subscribers and group information without leaving Excel.
RedFlag Demo - Efficiently Coordinate and Mobilize Resources with Two-Way Chat
Gain direct corporate visibility into events happening in the field with one-to-one communication through integrated two-way chat. Managed within the RedFlag platform, you can handle multiple SMS and email conversations at once and save them for future review.
RedFlag Demo - Get Better Insight
See real-time, detailed analytics via an intuitive dashboard to monitor overall performance and make better, data-informed decisions.
RedFlag Demo - Send Messages via iPhone or Android App
The RedFlag App for iOS and Android is a mobile version of the online mass notification system. It provides access to send SMS text, voice, and email messages to groups of any size, turning your phone or tablet into a powerful multichannel mass-messaging system.
Play RedFlag Video
Play RedFlag Video

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Video Reviews

63 out of 64 Total Reviews for RedFlag

4.8 out of 5
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63 out of 64 Total Reviews for RedFlag
4.8 out of 5
63 out of 64 Total Reviews for RedFlag
4.8 out of 5

RedFlag Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RedFlagQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about RedFlag?

RedFlag has made communication during emergencies and marketing campaigns through M360 seamless and effective. RedFlag has been extremely versatile, offering multiple features such as Text-n-Tell, e-blasts, Wi-Fi-triggered messaging, and mobile alerts. It’s user-friendly, and the interface makes setting up campaigns or sending out emergency alerts simple & efficient. The ability to centralize communication across different platforms saves a lot of time and ensures consistency! Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

Sometimes, the initial setup for certain features was a bit complex for me, especially when trying to customize advanced campaigns. However, the customer support team is always available to assist and resolve these challenges quickly. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

RedFlag helps us address problems in the center quickly and efficiently. Anytime a guest or tenant has an issue, they can text our 'Text-N-Tell' number, and we’re able to immediately resolve their concern, no matter how small. This platform has been a game changer for us over the past year, especially since our security team can't be everywhere at once. The speed of text notifications ensures they are alerted immediately and can respond swiftly, which has greatly improved our overall operations and customer satisfaction. Review collected by and hosted on G2.com.

Response from Amanda Richards of RedFlag

Thank you for taking the time to share such a comprehensive and positive review of RedFlag! We're thrilled to hear how our system has streamlined your emergency communications and marketing campaigns through M360.

Your feedback about the platform's versatility is particularly gratifying – from Text-n-Tell to Wi-Fi-triggered messaging, we designed these features with the goal of providing a comprehensive communication solution. It's wonderful to know that these tools are helping you maintain consistency while saving valuable time.

We also sincerely appreciate your candid feedback regarding the initial setup complexity for advanced campaign customization. Your input helps us identify areas for improvement, and we're glad our support team has been able to assist you effectively. We're continuously working to make our advanced features more intuitive while maintaining their powerful capabilities.

Your satisfaction with RedFlag motivates us to keep innovating and improving. Thank you for being part of our community and for helping other potential users understand the real-world benefits of our platform.

Best regards,

Customer Success Team

Natalie N.
NN
Safety and Training Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about RedFlag?

RedFlag has an easy-to-use interface that anyone can feel comfortable using. Recordkeeping is easy and streamlined. The mobile app is also a great perk - this allows for emergency messages to be sent out quicker, therefore keeping our employees safe.

Customer Support has always been quick to respond to the two very minor issues I have had, and, came to a resolution quickly. Our integration was seamless and we have continued support from our Customer Success Manager when needed. Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

The only downside I have found with RedFlag is that text messages that are over a certain character length will need to be opened by clicking a link. Luckily, most of our emergency messages are shorter than the character limit. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

We did not have a streamlined means of communication as we have several sites, and among these sites, some have several different buildings on campus making it difficult to use a PA system. We are a manufacturing facility, so, sending mass emails are not effective as our production staff do not have company-issed email addresses. RedFlag allows us to communicate with all staff members at once, which eliminates the time between emergency and notification. Our staff all carry cell phones, so, messages are never lost in translation. Review collected by and hosted on G2.com.

LW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RedFlag?

RedFlag is helpful because it allows our remote staff to receive communications broadly across our organization. This is also helpful for our in office staff because we are on the coast and in the line of hurricanes. We work at a non-profit which provides disaster relief supplies so we need to be able to communicate even when situations become dire. This can happen fast and RedFlag is now available for our team to better communicate and use. Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

We haven't encountered many issues with RedFlag. Since we are a smaller organization we are able to employ any use of emergency systems that we require and RegFlag has provided us with plenty of options for message creation and disbursement. Perhaps, one downside would be getting the entire organization to download the app and log in. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

RedFlag allows our organization ot have notifications in case of an emergency. We have internal emergencies and external threats involving weather related issues. Our team can communcate easier. Review collected by and hosted on G2.com.

Response from Amanda Richards of RedFlag

Thanks so much for your feedback, Lauren! We are so glad to hear that RedFlag has been a useful communication tool for your organization. We love serving non-profits and are thrilled to hear how RedFlag has made an impact.

WE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RedFlag?

I really enjoy how user friendly the program is. It's simple to import contacts and send out messages with easy. It's very useful how you can group contacts together. I love how once a message has been sent the system shows you how many contacts were successful and failed to let you know the percentage of people actually receiving the message. Also love how you can create templates to cut down on having to write out a new message everytime. Customer service is super helpful and resolve any issue in no time! My company frequently uses the system to send out message from our computers or phone. It's perfect to keep everyone on notice for any RED FLAGS! Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

There isn't much I don't like about RedFlag, but if I had to think of something it would be that when entering contacts I would prefer for the system to automatically group contacts together that work at the same place. I don't mind every contact having the option to be an individual contact but I wish it would filter to groups as well. Example: Store: Claire's and then all the Claire's employees are a drop down list or can click into Claire's and it show all the employees. However, the search bar is very useful so it's not a major dislike. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

RedFlag is solving the problem of everyone on the property staying in communication and notified when something is going on. It is a benefit that keeps everyone feel safe and informed. Review collected by and hosted on G2.com.

Justin P.
JP
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RedFlag?

The platform is simple to understand and master. We were given an onboarding specialist who helped us with integration into our HR database for automatic imports and removals. We actively use the tool nearly every day in sharing important and relevant information with our employees. Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

Getting the system implemented takes a bit of time, but once everything is in place, using templates and sending out mass notifications can be quick and easy for anyone in the organization to utilize. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

As an organization in the Hospitality industry, our employees ability to access timely and important information is vastly different depending on their individual roles. Many of our team members do not have email accounts and some are on the floor serving and away from a computer all day. In order to reach our employees where they are at, it was important for us to find a tool which would allow us to share dynamic and emergency notifications with our team members to their mobile devices quickly and easily. Redflag helps us accomplish this while integrating with our HR database to always have the most up to date contact information. Review collected by and hosted on G2.com.

TP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RedFlag?

Great platform for disseminating relevant information! We have used it to communicate throughout the staff, we have used it to inform resident families about all sorts of news, information, and events, and we have even combined it to ensure all the stakeholders of the facility can receive the same information in a timely and consistent basis. Simply type the message, choose recipients, and off you go! It's been great! Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

I have not found any issues using the platform so far. It has been wonderful! Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

It is saving enormous amounts of time by letting us send one single unified and consistent message to all our stakeholders. Instead of having to retype an email, or hunt down contract information, RedFlag lets us write one time and send to everyone involved. SUCH a great timesaver! Review collected by and hosted on G2.com.

LL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RedFlag?

The ability to quickly reach out to all our staff during an incident. Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

I have not found any downsides to Redflag. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

Redflag is assisting us in getting information out to our Incident Responders during an active incident. Review collected by and hosted on G2.com.

Response from Amanda Richards of RedFlag

Hi LeaAnn, thanks so much for your feedback! We are glad to hear that RedFlag is working well for you in reaching all of your staff during critical incidents.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RedFlag?

Price to value. We were looking for an Emergency Notification System that didn't break the bank, but had a robust set of features that we could use in the event that any/all of our employees could be communicated with. Other tools we looked at had countless features we weren't going to utilize and did not meet our budget constraints. Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

There can be a slight delay in the real time reporting when using the tool. Typically a minute or two. While this may seem inconsequential, it is crusial in the event of a fire or other type of evacuation scenatrio. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

We had a previous ENS that was cumbersome and did not allow for automated updates with our Active Directory, which was an administrative burden. The RedFlag system is updated nightly with all of our personnel changes and integrates with our HR system so the data is always accurate. We now have the ability to voice call, text and email employees without having to search for their personal information. This ability is crusial in emergency situations. Review collected by and hosted on G2.com.

Elaine S.
ES
Information Technology Specialist II
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RedFlag?

I love that I can make groups and just send a message to that group. Knowing what department people are in makes the grouping very easy. Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

For me it was the learning curve. I can have RedFlags remove users that are no longer here. and it deleted them but it alsp messed up my list by assing to much info to them. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

Notifyng the entire company saves time and is much more effective than the old way we did this. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RedFlag?

The email templates ready to be used is a real time saver!

Also the fast way to access the recipient list. Review collected by and hosted on G2.com.

What do you dislike about RedFlag?

During a fire drill, the downside was being confused on how to send the email directly from the template. It took me a minute to find the SEND button after I updated a templated. Review collected by and hosted on G2.com.

What problems is RedFlag solving and how is that benefiting you?

RedFlag gives me one less thing to worry if i dont have my laptop with me and I have to notify my tenants during an emergency! It is saving me time and it is easy to use. Review collected by and hosted on G2.com.