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62 RebelMouse Reviews
Overall Review Sentiment for RebelMouse
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The best thing about RebelMouse is how much they care about their customers. When working with them, I always get a sense that they go above and beyond for their customers. There are members of their team who I know do very late nights so that they can deliver enhancements that are as well built as possible for us. It's also wonderful that Andrea, their CEO as well as other senior executive members know their stuff inside out and don't mind rolling up their sleeves to get into the minutiae with us in order to deal with the more challenging tasks. When working with this team, I very much consider them to be a partner, rather than just a vendor.
Their technology is also wonderful. It's amazing geared towards what publishers need to do. Upon migrating to their technology, we have seen tremendous improvements in many key areas (particularly technical SEO). They have out-of-the-box functionality that is tremendously helpful to customers. At the same time, their system is flexible enough to allow us to adapt it to any new business needs that we have. Review collected by and hosted on G2.com.
Because this is a very flexible system, the client needs to be thoughtful about what direction they take it down. (However, the RebelMouse team have always there to help us navigate this journey thoughtfully!) Review collected by and hosted on G2.com.
As a business that provides full-service support, Rebelmouse is an absolute steal in terms of cost vs. impact (ROI) for all around-support and growth of your business. Review collected by and hosted on G2.com.
I have no complaints about Rebelmouse as a service or support team, they really have been thoughtful and terrific in helping my business on a daily and annualized basis. Review collected by and hosted on G2.com.
Their Layout & Design tool is one of the most comprehensive and flexible tools I have ever used of any CMS.
Their product team is also extremely helpful and constantly supports to make sure your properties are up to date and uses the best industry standards in terms of page speed, etc. Review collected by and hosted on G2.com.
At first, we had some issues around estimates and timelines when it came to our site migration, but once we got through that hurdle, the process was very smooth. They were also very understanding and never charged us extra for the work they did that wasn't forecasted. Review collected by and hosted on G2.com.
- Proactive opportunities to improve as they constantly send recommendations.
- Staff is very kind and provides a good attitude.
- Always trying to include new features. Review collected by and hosted on G2.com.
- QA process needs to improve as products delivered present bugs, or one thing breaks a different implementation.
- Dashboard UI needs a refreshment.
- Multiple options seem messy if you don't split things into different pages. Review collected by and hosted on G2.com.
The built in SEO and social features. The ease-of-use and library functionality is among the best I've seen over 15 years of using (and building) CMS solutions for newsrooms. Review collected by and hosted on G2.com.
The most frustrating thing for me has been the unexpected changes that pop up on the site, probably because of a minor code change, that we don't know about until we notice something shift on the site. Not sure how to prevent that, but I know it's a huge source of frustration to our team. Review collected by and hosted on G2.com.
RebelMouse's team was attentive to all our requests and we were able to find great synergies with them. Review collected by and hosted on G2.com.
Nothing to report. The platform is well made and keeps you up to date. Review collected by and hosted on G2.com.
I love the platform, but my absolute favourite thing is the people!
The whole company is made up of employees who know their stuff - who are generous with their time, who share their knowledge and expertise and who make the seemingly impossible, possible. Review collected by and hosted on G2.com.
Nothing - I honestly cannot find a fault or a single thing I would change about my whole experience with working with RebelMouse Review collected by and hosted on G2.com.
The product team is invested in the organization's success. They're are eager to propose new strategies or tools that have seen success with other publishers & share new findings that can help reach our KPIs. They also continuously deploy improvements.
The platform's layout & design tool is particularly useful for an organization that doesn't have an in-house development team. It enables us to quickly make visual changes our websites. Review collected by and hosted on G2.com.
Initially, getting our website developed and launched was very chaotic. Project management and QA prior to delivery were both lacking, which caused some friction. I must however admit that our launch schedule was very aggressive.
We have however experienced a complete turnaround since our websites were launched and are very happy with the new workflow. It seems like Rebelmouse has completely overhauled the way they work with clients. Review collected by and hosted on G2.com.
I feel that RebelMouse is a real partner. They have worked with us to accommodate our needs and find creative solutions. They are price competitive and offer an abundance of publishing solutions. Review collected by and hosted on G2.com.
.As the team is spread across the globe, it is sometimes hard to get fast turnarounds. They are working on this, but it is the reality of remote working and time zones. Review collected by and hosted on G2.com.
