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ReadMe Reviews & Product Details

Ramses A.
RA
PreSales Head
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ReadMe?

Different tools to write documentation for different types of projects Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Too many formats make difficult to make a homogeneous documentation Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

Creating, collaborating and publishing online documentation for different kind of projects Review collected by and hosted on G2.com.

ReadMe Overview

What is ReadMe?

ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the way, and get insights into API usage to focus your team on the highest-impact improvements. With ReadMe, teams can quickly create and launch a developer hub that matches their brand. After syncing their OpenAPI Spec file or manually documenting their API, anyone can write content or make edits directly in the ReadMe platform — reducing engineering bottlenecks and saving them time on maintenance. Behind the scenes, visibility into real-time API usage allows you to see which endpoints are most popular or where developers might be getting stuck, so your team can identify where to make improvements or add more guidance. If creating a better experience for your developers — or just getting to see more of our adorable mascot Owlbert! — excites you, you can start a 14 day free trial now on our website at readme.com.

ReadMe Details
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Product Description

ReadMe powers interactive developer hubs for more than 3000 leading API platform teams including Notion, Intercom, and Miro. With ReadMe, it's easy for anyone on your team to write and update documentation — while saving engineering time on updates and avoiding outdated docs. Getting started guides, code walkthroughs, native search, and more give developers everything they need to build faster and ultimately drive adoption of your APIs.


Seller Details
Seller
README.IO
Year Founded
2015
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®

Olivia M.
OM
Overview Provided by:

Recent ReadMe Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Buggy Editor and Terrible Search"
- Easy to get started - Theme Customizations
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Simple and effective"
Simple and effective markdown editor and guide creation. Automatically builds REST API reference from open API spec, which keeps the reference data...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Great support, great company, great for API docs, not the best for general user docs"
The support is wonderful and I really enjoy how easy it is to add team members. The mascot is really enjoyable and in general it gets the job done....
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40 out of 41 Total Reviews for ReadMe

4.5 out of 5
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40 out of 41 Total Reviews for ReadMe
4.5 out of 5
40 out of 41 Total Reviews for ReadMe
4.5 out of 5

ReadMe Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for ReadMeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ReadMe?

- Easy to get started

- Theme Customizations Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

- For a docs product it has a outrageously buggy editor. Yes I understand buidling WYSIWYG editor is hard but come on, all the menu UI elements keep erractically jumping around. Cannot indent or dendent things correctly

- Terrible Keyword based search in 2024. 9/10 times search results are incorrectly ranked.

- Does not support hosting arbitrary static HTML pages - E.g. generated from Python Sphinx or Mkdocs Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

Maintaing and Hosting Technical Docs of Product Review collected by and hosted on G2.com.

Hanna P.
HP
Lead Product Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ReadMe?

If you're searching for an exceptional API documentation platform, look no further than Readme. This tool has transformed the way we handle API documentation, offering a seamless experience for end-users and developers alike.

Readme's clean interface and intuitive navigation made it perfect for our customers who are seeking smooth integration with APIs, letting them try it on the go and see opportunities.

Support for custom pages and sections saved us and our customers time. We covered FAQ, and our webhooks, as well as wrote guides for some most popular use cases.

Search is great and helps navigate our extensive API and saves time trying to find the endpoint you need. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

It's hard to pinpoint anything in particular. I'd say the main pain point would be the markdown editor. It's not a huge problem, but it's weird to see it in such a modern solution.

Another downside is that there's no built-in support for documenting webhooks. As for now, we have to use regular articles and it's definitely harder to maintain. Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

- API documentation in one place

- Possibility to add guides, articles and info about API

- We added our webhooks as articles to create documentation and examples around them. Review collected by and hosted on G2.com.

Eduardo V.
EV
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ReadMe?

From the moment we started using it, we were impressed by its user-friendly interface and seamless integration with various tools.

One of the standout features of readme is its powerful customization options. We were able to tailor our documentation to match our brand's identity, giving it a professional and polished look that resonates with our users. Additionally, the platform's analytics and insights have provided valuable data on user engagement, enabling us to continuously improve our documentation and meet our users' needs effectively. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

It is a bit confusing how the plans works, at the beginning it is not very clear if it is per user, plan or project. Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

Our users can now test and explore our API from one place with a user-friendly interface and documentation. This helped reduce the workload of our support team with API questions. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ReadMe?

ReadMe allowed us within days to move our existing file-based documentation to an online, searchable and beautiful portal. The process to create new articles/guides is especially simple. The use of markdown and their building blocks meant that we could very easily copy existing collateral and just add headers/pictures as we saw fit, and it just worked out of the box. No messing around with detailed formatting or layouting and the entire site is coherent. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

The available landing pages didn't really suit our needs as we had a large guide with quite a few categories, so we had to create a custom HTML one -- which become a quite technical task. The final product is good, but it's something that only a subset of our editors/users can understand. Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

ReadMe solved our need to produce and distribute guides and sales material to both existing users and prospects. We went from a very oldschool PDF-based set of documentation to an online hub where users can much more easily digest the capabiilities of our software, experiment with our APIs and learn tips & tricks. It's also allowed us to maintain our documentation in real-time and to be much more agile when it comes to amending and updating it, which has significantly raised the quality of the content we have there. Review collected by and hosted on G2.com.

Bobby B.
BB
Director of Software Engineering
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ReadMe?

The OAS upload functionality has optimized and automated our API specification updating component of our release and deployment process! Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

There isn't much to dislike, I suppose the complexity of API credential management through single sign on is the most difficult component of ReadMe.com Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

ReadMe.com has revolutionized our approach to managing public documentation and API specifications. The intuitive interface is a breeze to navigate, saving us significant time while also reducing errors through the automatic OAS upload feature. This ensures our API documentation is always current and reliable.

ReadMe.com has simplified our documentation process, increasing our productivity and team synergy. Highly recommended for any company seeking an efficient, automated documentation tool. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ReadMe?

The support is wonderful and I really enjoy how easy it is to add team members. The mascot is really enjoyable and in general it gets the job done. Easy to implement. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Lack of collaboration tools, no content resuse tools, hard to work with images and no options to put inline etc. They're constantly improving their API doc tools but really little focus on general user doc needs despite many recommendations over the years. Some features that are entreprise only -- seems really unfair they don't offer the ad hoc. Global search and pdf download options should not be exclusive to enterprise because the cost is so different. Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

Public user documentation without the need for Github Review collected by and hosted on G2.com.

Ian B.
IB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ReadMe?

Readme.io provides a guided thought process on structuring your pages, giving you a simple way of building your API documentation with unlimited flexibility with the content editor. The Guides and Recipies are game changers for people consuming your documentation. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

I cant really think of anything that I dislike about Readme.com - especially compared to other platforms that we used before hand. Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

We needed a solution to manage our API documentation that included versioning of that API along with guides and re-usable elements so we didn't have to keep copy/pasting between documents. Review collected by and hosted on G2.com.

Jessie T.
JT
Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ReadMe?

ReadMe takes the somewhat daunting task of communicating API functionality and creates a straightforward way to manage that information and present it to end users so that they can act more quickly.

As a product manager, I work with my customers by looking at the API Reference together and help them identify specific requests for new data points, parameters, etc. to decide how to improve it going forward.

The Changelog both showcases value-added, and is a trustworthy resource for any long-time customers who need to react to changes made. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

I don't think we are utilizing all of the features that ReadMe offers, so there is probably some customer education or guidance that could go a long way to help us sort out how to improve the experience for our users.

I'd like to create more opportunities for education amongst the categories and API endpoints, as well as more navigation opportunities, as our API reference list has grown quite large. Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

Provides a way for technical end users to digest information and see what is available via our API. Review collected by and hosted on G2.com.

Cassidy M.
CM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ReadMe?

Great user experience. The platform is intuitive and easy to use, there are small details like the owl that just make using the product more enjoyable. The API functionality is great and it's easy to submit a product request. I also appreciate the transparency and accessibility of the product roadmap right from the help page. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Since it is in markdown, there is a bit of limited functionality. For example, if you numbered lists are sometimes difficult to create if you have an image or other break in between items. Also, would be nice to be able to incorporate files that are not links. Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

ReadMe provides a customer-facing platform for our API documentation and technical product requirements. Review collected by and hosted on G2.com.

Marco A.
MA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ReadMe?

I, as Product Manager, can manage the documentation without using developers' time Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Not so intuitive to create the home page Review collected by and hosted on G2.com.

What problems is ReadMe solving and how is that benefiting you?

We needed a fast and easy way to publish our public API documentation Review collected by and hosted on G2.com.