Raydiant
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4.5 out of 5 stars
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Raydiant Reviews & Product Details - Page 6

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Raydiant Overview

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What is Raydiant?

Our plug-and-play hardware and cloud-based, intuitive enterprise-ready platform interface (with a marketplace of over 100 apps) can be accessed from anywhere, with secure software that boasts 99.9% uptime and protection from cybersecurity risks. Control and manage the content that plays on your screens, across 10 to 10,000 locations, straight from your couch. From a dynamic point-of-sale-integrated digital menu board to mouth-watering video displays, self-service kiosks, sales gamification and rewards to motivate teams, and personalized content displayed through AI-powered screens, Raydiant partners with the best in the business to create an amazing experience. Book a demo and access a 30 day risk free trial today: https://www.raydiant.com/book-a-demo

Raydiant Details
Product Website
Discussions
Raydiant Community
Languages Supported
English, Persian, French, Japanese, Thai, Chinese (Traditional)
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Product Description

Raydiant makes it easy to connect and control all of your screens. Raydiant takes the design work out of creating professional content. It lets you create announcements, menus, calendars, & more, without moving a single pixel.

How do you position yourself against your competitors?

Raydiant is the leading experience management platform for brick-and-mortar. Our technology transforms information into experiences—messages into memories and, locations into destinations. We're trusted by over 5,000 brick-and-mortar brands across restaurants, retail, and hospitality who use Raydiant to create unique in-location experiences that translate to long-term revenue and relationships.

Seller Details
Seller
Raydiant
Company Website
Year Founded
2017
HQ Location
San Francisco, California, United States
Twitter
@raydiant
11 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
Description

Raydiant is the leading in-location experience platform for the world’s largest restaurants, retail, hospitality, banking, and brands. With Raydiant, franchise managers, IT, marketing, and communications executives can scale their brick-and-mortar operations more effectively, reduce anxiety from outdated technology oversight, and seamlessly create more engaging and personalized in-store experiences that keep customers coming back buying more. Raydiant works with nearly 4,500 brands, from SMB to enterprise, including First Bank, Dickey’s BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, and Wahlburgers. Founded in April
017, Raydiant is headquartered in San Francisco, California, and has raised a total of $50 million from 8VC, Atomic Ventures, Lerer Hippeau, Mark Wahlberg Investments, Bloomberg Beta, Gaingels, Illuminate Ventures, Transmedia Capital, Ron Conway. To learn more, visit www.raydiant.com.

Bobby M.
BM
Overview Provided by:
Bobby Marhamat

Recent Raydiant Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Works Great With Toast"
I love the fact that it integrats with Toast and works well with our screens.
Read more
JW
Jason W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Must have for any business"
Easy to use! Great way to showcase alot of information on our screen
Read more
Claire G.
CG
Claire G.Small-Business (50 or fewer emp.)
5.0 out of 5
"So easy andefficient!"
Very easy to use and update from anywhere! It takes very little time to update and creating new information is a breeze!
Read more

Raydiant Pricing

1-Year Prepaid
$49/Month
1 Screen
Free Trial
Free
1 Screens Per Year
See all 2 Raydiant pricing levels
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Raydiant Media

Raydiant Demo - Sample Menu
Sample Menu
Raydiant Demo - Sample Flyer
Sample Flyer
Raydiant Demo - Raydiant Menus App
Raydiant Menus App
Raydiant Demo - Raydiant Flyers App
Raydiant Flyers App
Raydiant Demo - BlueJeans App
Video Conferencing App
Raydiant Demo - The Raydiant Dashboard
Easy to navigate with available chat support.
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Play Raydiant Video
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Streamlined our digital signage across multiple locations
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720 Raydiant Reviews

4.5 out of 5
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720 Raydiant Reviews
4.5 out of 5
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Raydiant Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RaydiantQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Hetal P.
HP
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Its really easy to use, and versatile in layouts. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Its expensive, there are cheaper alternatives out there. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

We are using it for digital signage, and menus. Review collected by and hosted on G2.com.

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Craig O.
CO
Director of Mission Advancement
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

Raydiant is super easy to use and update, and it projects a professional image to our guests. I especially like that I can manage our messages remotely which saves me time and energy and also allows me to update messages in real time. The graphics templates are super easy to use, too. We love Raydiant! Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

There's some trial and error in getting images laid out correctly to fit the screen. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Projecting a professional image means our guests and customers view us in a positive light. Review collected by and hosted on G2.com.

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Response from Vilen Gabrielyan of Raydiant
Editedit

Thank you, Craig!

We love that you love us. We want to ensure that you continue loving us going forward. Please let us know how we can make your experience any better.

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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
(Original )Information
What do you like best about Raydiant?

It's a great service, and their support team has always been super helpful. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

I have no complaints. They've never given me anything to dislike. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

It helps us entertain our guests while they're waiting and often draws new customers in from the street. Review collected by and hosted on G2.com.

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Response from Vilen Gabrielyan of Raydiant
Editedit

We appreciate your review!

We are happy to hear that you're enjoying Raydiant. Feel free to connect with us if you ever need anything.

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Chad U.
CU
Sr. R&D Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Raydiant?

Support was fast, courteous, and timely. Very robust feature set which makes it easy to use and manage remotely. Daily functionality with minimal maintenance. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Perhaps I'm a little technologically challenged, but I did have some minor issues setting up the scheduled playlists. I've also had some challenges getting the photos to be properly oriented. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

We needed a simple solution to advertise weekly specials in a format that any chef could use haha. Review collected by and hosted on G2.com.

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Response from Vilen Gabrielyan of Raydiant
Editedit

Thanks for your review, Chad!

Did you know that we have a Raydiant Academy playlist on Youtube? There you can find all sort of great resources to walk you through many of our features, including scheduling content. Check out the attached link.

See how Raydiant improved
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SR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

We have used raydiant for over a year and are super pleased with the hype it gives our products and services without annoying commercials! Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

I am pretty pleased with all aspects of raydiant, no complaints here! Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

We offer more than what people think! When diners are eating, they are seeing all the aspects of what makes our business stand apart from the competition! I have gained so many sales from simply using raydiant in my dining room! Review collected by and hosted on G2.com.

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Response from Vilen Gabrielyan of Raydiant
Editedit

Thank you for the great review, Sarah!

We are happy to hear that we help you hype up your business and products. To us, that is critical to creating a wonderful in-store experience. We hope to continue hyping up your customers (and you) for a long time to come!

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Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
(Original )Information
What do you like best about Raydiant?

When it works, it's good. Unfortunately it goes down sometimes and no one is ever available to assist. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Tech support. They need technicians to answer questions. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

It makes homes for sale more visable. Review collected by and hosted on G2.com.

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Response from Vilen Gabrielyan of Raydiant
Editedit

Thank you for your review,

I am sorry to hear that you had a difficult time in reaching our support team! We do have an online resource for our top troubleshooting tips, see the attached link. Additionally, we have a 24/7 support line that can be reached at (888) 966-5188.

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Andrew A.
AA
Co-founder
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Raydiant is very easy to use and the customer support is very helpful in making sure you're having a great experience with the product. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

A few glitches have happened where the screens stop displaying content Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Promoting products Review collected by and hosted on G2.com.

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Response from Vilen Gabrielyan of Raydiant
Editedit

Thank you, Andrew.

We are always looking to streamline and improve our customer support. In fact, we have rolled out a new Raydiant Academy on YouTube where we have some great tutorials on using our product. Check out the attached link.

See how Raydiant improved
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Admin Approval Link
TB
Director of IT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Easy to use - I was able to setup a beautiful display board with so much information with little to no training Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

There's nothing that I dont like about our Raydiant Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

providing real-time information to our guests Review collected by and hosted on G2.com.

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Response from Vilen Gabrielyan of Raydiant
Editedit

Thank you, Tim.

Happy to hear that you're enjoying your experiencing thus far, if you ever need any additional support just let us know.

Helpful?
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Lisa R.
LR
Director of Sales and Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

I think the use of the system is pretty user friendly and i was able to create content without much stress. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

I would like to see more real estate related topics that i can select from without having to create from scratch. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Heping to get some information out to the public from TV's in the front of our office windows Review collected by and hosted on G2.com.

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Response from Vilen Gabrielyan of Raydiant
Editedit

Thank you very much, Lisa!

Our goal is to make customizable content creation easy and stress-free. We have a lot of tools including our support team, help articles, and an entire app stored dedicated to helping you make things even easier. Let us know how we can help you do so.

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Admin Approval Link
LE
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Easy to use and navigate! Change the screen depending on different days or events. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Sometimes, the screen glitches, showing older videos, photos, or clips that were previously deleted. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

It is just very useful for showing clients visuals of the different services we offer. Review collected by and hosted on G2.com.

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