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Raydiant Reviews & Product Details

Raydiant Overview

What is Raydiant?

Our plug-and-play hardware and cloud-based, intuitive enterprise-ready platform interface (with a marketplace of over 100 apps) can be accessed from anywhere, with secure software that boasts 99.9% uptime and protection from cybersecurity risks. Control and manage the content that plays on your screens, across 10 to 10,000 locations, straight from your couch. From a dynamic point-of-sale-integrated digital menu board to mouth-watering video displays, self-service kiosks, sales gamification and rewards to motivate teams, and personalized content displayed through AI-powered screens, Raydiant partners with the best in the business to create an amazing experience. Book a demo and access a 30 day risk free trial today: https://www.raydiant.com/book-a-demo

Raydiant Details
Product Website
Languages Supported
English, Persian, French, Japanese, Thai, Chinese (Traditional)
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Product Description

Raydiant makes it easy to connect and control all of your screens. Raydiant takes the design work out of creating professional content. It lets you create announcements, menus, calendars, & more, without moving a single pixel.

How do you position yourself against your competitors?

Raydiant is the leading experience management platform for brick-and-mortar. Our technology transforms information into experiences—messages into memories and, locations into destinations. We're trusted by over 5,000 brick-and-mortar brands across restaurants, retail, and hospitality who use Raydiant to create unique in-location experiences that translate to long-term revenue and relationships.


Seller Details
Seller
Raydiant
Company Website
Year Founded
2017
HQ Location
San Francisco, California, United States
Twitter
@raydiant
11 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
Description

Raydiant is the leading in-location experience platform for the world’s largest restaurants, retail, hospitality, banking, and brands. With Raydiant, franchise managers, IT, marketing, and communications executives can scale their brick-and-mortar operations more effectively, reduce anxiety from outdated technology oversight, and seamlessly create more engaging and personalized in-store experiences that keep customers coming back buying more. Raydiant works with nearly 4,500 brands, from SMB to enterprise, including First Bank, Dickey’s BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, and Wahlburgers. Founded in April
017, Raydiant is headquartered in San Francisco, California, and has raised a total of $50 million from 8VC, Atomic Ventures, Lerer Hippeau, Mark Wahlberg Investments, Bloomberg Beta, Gaingels, Illuminate Ventures, Transmedia Capital, Ron Conway. To learn more, visit www.raydiant.com.


Bobby M.
BM
Overview Provided by:

Recent Raydiant Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Works Great With Toast"
I love the fact that it integrats with Toast and works well with our screens.
JW
Jason W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Must have for any business"
Easy to use! Great way to showcase alot of information on our screen
Claire G.
CG
Claire G.Small-Business (50 or fewer emp.)
5.0 out of 5
"So easy andefficient!"
Very easy to use and update from anywhere! It takes very little time to update and creating new information is a breeze!
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Raydiant Media

Raydiant Demo - Sample Menu
Sample Menu
Raydiant Demo - Sample Flyer
Sample Flyer
Raydiant Demo - Raydiant Menus App
Raydiant Menus App
Raydiant Demo - Raydiant Flyers App
Raydiant Flyers App
Raydiant Demo - BlueJeans App
Video Conferencing App
Raydiant Demo - The Raydiant Dashboard
Easy to navigate with available chat support.
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video

Official Downloads

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Video Reviews

720 Raydiant Reviews

4.5 out of 5
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720 Raydiant Reviews
4.5 out of 5
720 Raydiant Reviews
4.5 out of 5

Raydiant Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RaydiantQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Daniel D.
DD
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Raydiant has been a game-changer for managing marketing across all my CrossFit gyms. Its intuitive digital content management system makes updating screens at multiple locations seamless and efficient. The extensive app marketplace provides endless possibilities for customizing content, and the smart customer analytics offer valuable insights to tailor our campaigns effectively.

What truly sets Raydiant apart is how it simplifies what used to be a tedious process. I can quickly create, deploy, and manage promotions, class schedules, and client success stories, all while maintaining a cohesive brand presence across multiple gyms.

If you're looking for a reliable, innovative platform to centralize your marketing efforts, especially across multiple locations, Raydiant is the solution! Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Platform is glitchy at times. Takes alot of time to Update. Seems to be a priority of Raydiant development as changes are being made. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

I can quickly create, deploy, and manage promotions, class schedules, and client success stories, all while maintaining a cohesive brand presence across multiple gyms. Review collected by and hosted on G2.com.

RV
Member Services Staff
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

I use Raydiant to post flyers and notices concerning our programs and facility. I was never trained on Raydiant, but was able quicky learn the basics and learned almost evrything I needed to train others.

The quality of the screens is clear and what I love best is that I get an email when any of our Tv's that have Raydiant running or either turned off or has a connection issue. This really helps to make sure that our facility looks and runs smoothly.

We also use Postermywall to create our flyers, which we are able to take a flyer created on Postermywall and add it to Raydient directly. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

We do experience connectivity issues with 2 out of 5 of our tv's , our wifi does work but it's those 2 tv's that range from weak to no signal at all throughout the day. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Raydiant helps to make sure that all information and updates on programming, lessons, news, and flyers/images (like birthdays,clearnance on shop items, or staff pictures, etc.) are within clear view, great quality and easily accesable. I love watching our members check the tv's when entering/exiting the lobby. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you very much, Raquel.

Glad to hear that you were able to get started with us so easily. We try to provide a very intuitive product, but we also do have a Raydiant Academy YouTube channel that covers some of our most used features with easy to follow How To videos. Check it out!

See how Raydiant improved
TF
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Raydiant is a user-friendly product that has made managing our digital menus a breeze. The best part is that I can make changes remotely from home when I am not at the restaurant. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Raydiant is a bit on the expensive side compared to other products but the ease of implementation and integration into our system makes up for the cost. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Raydiant has solved the problem of managing digital signage from whever I am in the world. Whenever a change comes up, I do not have to run to the restraunt or wait until the next time I am there. I am able to make changes on the fly from the comfort of my home or when I am on the road. Review collected by and hosted on G2.com.

Lawrence  B.
LB
Principal Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raydiant?

The simplicity of the user interface. It is intuitive even for someone without big computer skills like Photoshop. Lots of content available to adapt and modify, I don't have to create anything from scratch unless I want to. Incorporation of moving video images really adds pop to my digital marketing and cross platform utilization on Facebook is easy and very effective. Support is east to reach, very quick to respond clear and understandable and able to remote in and screen share to help me learn. The price point is fantastic and this is a real bargain. This is a very powerful product that I was able to create fantastic content with in much less than 1 hour. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Absolutely nothing. It's cheap powerful and easy to implement Review collected by and hosted on G2.com.

Recommendations to others considering Raydiant:

Buy this immediately you wont regret it. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Generating digital signage and utilization of my dormant waiting room TV. This replaced a fire stick that I was using to show a fish tank video. Now I can provide information about services I offer and generate questions from my patients without having to start conversations. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you very much, Lawrence!

Thank you for the wonderful words! Glad that we were able to get you creating engaging content in no time! We love that! We hope you keep taking some deep dives and discovering all of the great tools we have available for you. Hope to chat soon!

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

I chose this system to display our menu because it syncs up with Toast. So when we 86 something, it updates on the menu boards as well. However, sometimes it takes a bit to sync up. Customer service is always easy to work with, and the main lady who helped me with the initial creation of the menu boards was great to work with. Overall, its a very plug and paly system and very low maintance. It works great for what we need. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

It seems like it has a lot of great features that are not yet able to be used when you are creating a Toast menu. I haven't gone back to it much since the inital install, so there may be updated features I don't know about yet. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

The digital menu boards have saved us money and time in printing large menu boards that we then have to hang. It helped us mondernize our small town deli. Review collected by and hosted on G2.com.

JB
Social Media Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Raydiant?

As an apartment search engine company, when customers come to Apartment Genie, we can display all of the properties we list in the Northern Nevada area! It's a great way to showcase each property from every floor plan they have available and what types of amenities they have on-site. It makes the experience so much better, especially for those that like to see where they want to live. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

It's hard to say what we would like differently. It would be great if out tool had an option to be able to change the image at any given moment, or to go in and select an image/video to play. It's an overall great product and would highly recommend to any business! Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

When we like to display the 20+ properties from around the Northern Nevada area, it makes it easier to display instead of having to rotate a monitor. We still love using this product and we will continue to use Raydiant for years to come! Review collected by and hosted on G2.com.

BA
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Raydiant has made our screen implementation at four different locations a breeze. We can update content in an instant. If we have a question about how to do something "fancy", our account manager calls us back within the hour. We are streaming 150 videos intermixed with menus which are linked directly to our Square POS system, and price changes to all screens are instant. I love their tech, streaming picture quality, interface and customer service - after 2 years of daily usage. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

I have none to report. Raydiant is without fault. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Sharing high quality video content with our customers to educate them about our products, at the point of sale. Raydiant motivates sales of specific items. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you very much, Bob.

Wow, that is such a great compliment to receive from our users. However, even if you think we are perfect, we are always striving to be even better. We have a lot of cool tricks up our sleeve that you can expect to see soon.

Kate E.
KE
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

The most helpful part of having Raydiant is I'm able to easily access Toast, the company I use for everything (from my menus to POS).

The customer service is fast, but not very efficient. Most issues I've had in the past they have guided me, but I've done most of the fixing on my own. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

I dislike how "touchy" the screenrays are. We use three of them (for our menu boards) and at one point they were resetting almost every hour. Luckily they were simply fixed with a software update. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

I'm not totally sure I have problems they're fixing Review collected by and hosted on G2.com.

Gary T.
GT
Writer / Producer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Simple to use and install. Decent customer support. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Competion has caught up. We are migrating 20 locations to Opti-Signs which offers the exact same features we need for $10 per month per device. We gave Raydiant the option of keeping our business, however, they are still twice the price and demanded a 3 year contract. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

We just need it to load our digital food menu's. Very basic and simple features that are now becoming native in LG WebOS, LG, Apple Tv, and smart tv integrations. Review collected by and hosted on G2.com.

JW
Chiropractor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

Easy to use! Great way to showcase alot of information on our screen Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Just has one small hiccup with billing, but the product itself is fantactic Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

this saves us from having us print many signs and have to keep printing new ones when we change pricing, hours, add services etc Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you very much, Jason.

I am happy to hear that you are enjoying Raydiant. Hope to keep in touch.