Raydiant Reviews & Product Details - Page 4

The format is easy to use, and simple to figure out. The temples really help out a lot. Review collected by and hosted on G2.com.

They told me they would build my screens using my menus, which is what I requested. What they actually did was to create a giant, static image where only printing could be changed. I was unable to make additions or subtractions to their design. What I ended up doing was creating my menus from scratch. Took a while, but now I can update my design as needed. Review collected by and hosted on G2.com.

I love how quickly I can upload videos to the screens in seconds to have new content listed on the board. We are a small restaurant and the visual aides help us with our customer interaction. Review collected by and hosted on G2.com.

There is nothing to dislike about this product. The ease of uploading movies, pictures, video clips or any data that we want to portray to our customers ... turns any dislikes to likes instantly!!! Review collected by and hosted on G2.com.

I like that there are so many options for designs and it's very user friendly for creation. Review collected by and hosted on G2.com.

If I need help right away sometimes getting someone on the phone is hard. Review collected by and hosted on G2.com.

Easy to setup with a Toast Pos integration. Pulled all the info over and allows for easy use Review collected by and hosted on G2.com.

Initial setup instructions were a little vague but we got it figured out quickly Review collected by and hosted on G2.com.

- Over 300 apps prebuilt that just plain work, zero coding, very little configuration, surfacing incredibly complex integrations other competitors charge $30k for

- AI capabilities, especially lift+learn and facial analysis, both ethical and ridiculously powerful (nobody else has this stuff)

- Intuitive, easy to use UI, especially for large screen deployments or managing playlists and rules&tags across multipel locations

- Ability to preview and share before publishing

- Enterprise multi-account role support is incredibly useful, especially when delegating control to portions of a master playlist to local managers

- Super fast effective support team who knows their stuff

- Dedicated, small, fast hardware device that just works: no Windows bluescreens, updates managed by Raydiant, ridiculously reliable, turn it on and it works (really sets them apart from competitors)

- Developer portal with easy to use, friendly interface to build your own custom apps without coding, wrapping your own complex internal apps easily

- Developer doc with well designed and documented APIs if you actually must write your own

- Very useful internally with intgerations to Salesforce and Hubspot to motivate sales teams with contests and SPIFFs and visual tracking of progress against goals, inspiring

- Really thought through the retail side, if that's what you need, including employee communication, integration with 80% of all POS systems Review collected by and hosted on G2.com.

Nothing; competitors' offerings either can't grow with your business, or are underpowered and difficult to implement Review collected by and hosted on G2.com.

I really like gamification and and how we can set up small competitions. The customer support has been fantastic, and especially Annette hwo is our customer relationship manager has been invaluable in the onboarding process. Review collected by and hosted on G2.com.

So far the only downside I've seen was a few people in our team that needed a few days to get used to a big screen in our office showing their performance. Review collected by and hosted on G2.com.

We used Raydiant as a tool for employee engagement and to keep our employees updated in the breakroom on things going on whether it was birthday; clients visiting the health center; statistical figures on quality and other items. Was a way to help employees stay informed rather than them getting another email or missing a communication. Review collected by and hosted on G2.com.

Even with training on the software, we struggled to engage and really get up and going and keep it going. We ultimately engaged one person to be responsible but then it was difficult to remember and keep that person updated on what new to post to keep relevant. We never really figured out the scheduled posts and how to make them work. Review collected by and hosted on G2.com.

I like the fact that you donn't have to have technical knowledge to use this software to design amazing menus! I also like the fact that you can add customizations and that you can change out the artwork to match the seasons to make the promotions relevant to your audience. Review collected by and hosted on G2.com.

I think there was a recent change to the DSMenu app, but it's still a good service. Review collected by and hosted on G2.com.

The ease of use creating context and pushing it to my TVs. The web app is easy to use and the templates make it simple to create what you need fast. Getting it to the tv is easy with a push of a button! Review collected by and hosted on G2.com.

I had to reset the device a few times when first setting it up. It also doesn't work great over Wi-Fi and works a lot better hard wired. Other than those setup issues it has worked perfect. Review collected by and hosted on G2.com.

Raydiant is such a helpful tool for any user. Customer service is fantastic also!!! Review collected by and hosted on G2.com.

I think there are a few online glitches but overall they're not too bad Review collected by and hosted on G2.com.