Save to My Lists
Paid
Claimed
Optimized for quick response

Raydiant Reviews & Product Details - Page 3

Raydiant Overview

What is Raydiant?

Our plug-and-play hardware and cloud-based, intuitive enterprise-ready platform interface (with a marketplace of over 100 apps) can be accessed from anywhere, with secure software that boasts 99.9% uptime and protection from cybersecurity risks. Control and manage the content that plays on your screens, across 10 to 10,000 locations, straight from your couch. From a dynamic point-of-sale-integrated digital menu board to mouth-watering video displays, self-service kiosks, sales gamification and rewards to motivate teams, and personalized content displayed through AI-powered screens, Raydiant partners with the best in the business to create an amazing experience. Book a demo and access a 30 day risk free trial today: https://www.raydiant.com/book-a-demo

Raydiant Details
Product Website
Languages Supported
English, Persian, French, Japanese, Thai, Chinese (Traditional)
Show LessShow More
Product Description

Raydiant makes it easy to connect and control all of your screens. Raydiant takes the design work out of creating professional content. It lets you create announcements, menus, calendars, & more, without moving a single pixel.

How do you position yourself against your competitors?

Raydiant is the leading experience management platform for brick-and-mortar. Our technology transforms information into experiences—messages into memories and, locations into destinations. We're trusted by over 5,000 brick-and-mortar brands across restaurants, retail, and hospitality who use Raydiant to create unique in-location experiences that translate to long-term revenue and relationships.


Seller Details
Seller
Raydiant
Company Website
Year Founded
2017
HQ Location
San Francisco, California, United States
Twitter
@raydiant
11 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
Description

Raydiant is the leading in-location experience platform for the world’s largest restaurants, retail, hospitality, banking, and brands. With Raydiant, franchise managers, IT, marketing, and communications executives can scale their brick-and-mortar operations more effectively, reduce anxiety from outdated technology oversight, and seamlessly create more engaging and personalized in-store experiences that keep customers coming back buying more. Raydiant works with nearly 4,500 brands, from SMB to enterprise, including First Bank, Dickey’s BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, and Wahlburgers. Founded in April
017, Raydiant is headquartered in San Francisco, California, and has raised a total of $50 million from 8VC, Atomic Ventures, Lerer Hippeau, Mark Wahlberg Investments, Bloomberg Beta, Gaingels, Illuminate Ventures, Transmedia Capital, Ron Conway. To learn more, visit www.raydiant.com.


Bobby M.
BM
Overview Provided by:

Recent Raydiant Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Works Great With Toast"
I love the fact that it integrats with Toast and works well with our screens.
JW
Jason W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Must have for any business"
Easy to use! Great way to showcase alot of information on our screen
Claire G.
CG
Claire G.Small-Business (50 or fewer emp.)
5.0 out of 5
"So easy andefficient!"
Very easy to use and update from anywhere! It takes very little time to update and creating new information is a breeze!
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Raydiant Media

Raydiant Demo - Sample Menu
Sample Menu
Raydiant Demo - Sample Flyer
Sample Flyer
Raydiant Demo - Raydiant Menus App
Raydiant Menus App
Raydiant Demo - Raydiant Flyers App
Raydiant Flyers App
Raydiant Demo - BlueJeans App
Video Conferencing App
Raydiant Demo - The Raydiant Dashboard
Easy to navigate with available chat support.
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video

Official Downloads

Answer a few questions to help the Raydiant community
Have you used Raydiant before?
Yes

Video Reviews

720 Raydiant Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
720 Raydiant Reviews
4.5 out of 5
720 Raydiant Reviews
4.5 out of 5

Raydiant Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RaydiantQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
David S.
DS
Owner / Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Just wanted to share how great our experience has been with Raydiant since we opened our shop! The installation and setup were super easy for my managers, and it runs smoothly every day without any issues. Highly recommend! 🌟 #ShopLife #Raydiant Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Nothing as its been a pleasure working with them Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

keeping sign and prices in sync with POS clover system Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raydiant?

Raydiant is helpful for our organization to get out important communication messages to our lineworkers at different offices. Provides a second reminder outside of email for those that aren't on their email as often. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

The downsides of using Raydiant is the technical issue we've encountered with the devices and connectivity. I would also say it would be nice if there was an option to remove and completely delete content from the media library so that I don't have to delete the same content from each screen. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Improving internal communication strategy within our organization by sharing important deadlines and events all throughout our district offices. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you for your review.

You brought up a great idea when it comes to "batch" removing content. We are actually working on quite a bit more updates to do similar functions. So expect to see some more functionality in Q4 or early Q1 2025!

CB
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

All of our screens are working 24 hours. There were a few problems, but the technical support was responsible and helpful. My account is connected to Postermywall and is easy to use and upload with lots of resources. It's definitely a good choice. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

I did not found any issues using these devices. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

One of our screens used to reboot many times a day. They recommended me to use an wifi extension and it worked. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Hello Carlos, thanks for your comments!

Although we aim for a completely seamless onboarding experience, we have a full support team on standby to assist out users if there is ever an issue. We are happy to hear that they were able to serve you effectively. We hope to hear from you in the future!

Kyle H.
KH
Director of Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raydiant?

The ability to upload and change images within minutes. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

The process of setting up and connecting to the screen could have been a tad easier. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Being able to market and advertise to a new audience. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Hi Kyle!

Here at Raydiant we prioritize ease and speed for our busy users like yourself. We allow control over any number of screens in mere minutes. Just pop into your Raydiant dashboard, make the adjustments you make, and you're done.

Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raydiant?

I love the fact that it integrats with Toast and works well with our screens. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Pricing could be a little better on the monthly recurring. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Digitial Signage in our Restaraunt. Review collected by and hosted on G2.com.

Aidan D.
AD
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

Ease of use of the platform, easy to deploy among large teams, very affordable solution for displaying menus, promotions, advertisements for events, and virtually any other needs. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

It can be challenging to receive good customer service at times. However, they have been much better as an organization lately! The devices themselves can sometimes have difficulty connecting to your WiFi networks. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Raydiant allows us to affordably and easily display our menus, event signage, and product promotions between two different locations. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you, Aidan!

We are always working under the hood to bring our customers an even better products. With that said, we are always open for suggestions! So if you have some ideas please let us know.

John N.
JN
Property Manager and Realtor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

The ability to set the screens for different slideshows is amazing. It can even be changed to reflect the Holidays or as a notice for upcoming events in addtion to normal slide shows. The team for support is also very helpful and can walk you thru anything you don' tknow. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

The variety of uses can be daunting at times. You tend to want to spend more time working on other screens. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

The variety of offices in a space that changes quite often. It also alows for change of pictures as updated office areas need them for projects and such. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

For our office, Raydiant has been a great solution for displaying info in our waiting rooms for patients. Adding and updating displays is easy and quick. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

More options for creating displays (specifically medical) would be nice, although, with the use of Poster My Wall, we are able to create great displays. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Eliminating paper displays & clutter. Modernizing the way we communicate with our patients. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Hello Ashley, thank you for taking a moment to leave us a review!

We love to know that we are able to turn your waiting room into an engaging experience for your patients. And thank you for highlighting PosterMyWall, it's a great tool for creative content creation and an easy to use design tool. It really is a game change for many of our users.

RS
Technology Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Being able to remotely update content. I don't really use any of the integrations but they're a nice feature. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

It never works. The device is in a hard to reach spot. They go offline daily and the only support I get is to go reset the device. Billing has been awful. We have two accounts but can only access one of them via the payment portal. I've reached out numerous times trying to resolve this or to pay my bill and I am consistently ignored. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Remote updating marketing materials Review collected by and hosted on G2.com.

JB
CTO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Raydiant?

I like the direct integration with the POS System and it's menu. We have configured screens with the menu from Toast and Clover. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Nothing negative that I have seen. All of the functions and features are easy to use and the help articles are very informative if you get stuck. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Makes integration with popular POS platforms like Clover and Toast very easy. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thanks for the review, Josh!

We offer POS integrations with Toast, Square, Clover, and several other top POS systems. These integrations allow us to broadcast real-time POS data on your digital screens. Glad to hear that you're enjoying using them.