Save to My Lists
Paid
Claimed
Optimized for quick response

Raydiant Reviews & Product Details - Page 2

Raydiant Overview

What is Raydiant?

Our plug-and-play hardware and cloud-based, intuitive enterprise-ready platform interface (with a marketplace of over 100 apps) can be accessed from anywhere, with secure software that boasts 99.9% uptime and protection from cybersecurity risks. Control and manage the content that plays on your screens, across 10 to 10,000 locations, straight from your couch. From a dynamic point-of-sale-integrated digital menu board to mouth-watering video displays, self-service kiosks, sales gamification and rewards to motivate teams, and personalized content displayed through AI-powered screens, Raydiant partners with the best in the business to create an amazing experience. Book a demo and access a 30 day risk free trial today: https://www.raydiant.com/book-a-demo

Raydiant Details
Product Website
Languages Supported
English, Persian, French, Japanese, Thai, Chinese (Traditional)
Show LessShow More
Product Description

Raydiant makes it easy to connect and control all of your screens. Raydiant takes the design work out of creating professional content. It lets you create announcements, menus, calendars, & more, without moving a single pixel.

How do you position yourself against your competitors?

Raydiant is the leading experience management platform for brick-and-mortar. Our technology transforms information into experiences—messages into memories and, locations into destinations. We're trusted by over 5,000 brick-and-mortar brands across restaurants, retail, and hospitality who use Raydiant to create unique in-location experiences that translate to long-term revenue and relationships.


Seller Details
Seller
Raydiant
Company Website
Year Founded
2017
HQ Location
San Francisco, California, United States
Twitter
@raydiant
11 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
Description

Raydiant is the leading in-location experience platform for the world’s largest restaurants, retail, hospitality, banking, and brands. With Raydiant, franchise managers, IT, marketing, and communications executives can scale their brick-and-mortar operations more effectively, reduce anxiety from outdated technology oversight, and seamlessly create more engaging and personalized in-store experiences that keep customers coming back buying more. Raydiant works with nearly 4,500 brands, from SMB to enterprise, including First Bank, Dickey’s BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, and Wahlburgers. Founded in April
017, Raydiant is headquartered in San Francisco, California, and has raised a total of $50 million from 8VC, Atomic Ventures, Lerer Hippeau, Mark Wahlberg Investments, Bloomberg Beta, Gaingels, Illuminate Ventures, Transmedia Capital, Ron Conway. To learn more, visit www.raydiant.com.


Bobby M.
BM
Overview Provided by:

Recent Raydiant Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Works Great With Toast"
I love the fact that it integrats with Toast and works well with our screens.
JW
Jason W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Must have for any business"
Easy to use! Great way to showcase alot of information on our screen
Claire G.
CG
Claire G.Small-Business (50 or fewer emp.)
5.0 out of 5
"So easy andefficient!"
Very easy to use and update from anywhere! It takes very little time to update and creating new information is a breeze!
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Raydiant Media

Raydiant Demo - Sample Menu
Sample Menu
Raydiant Demo - Sample Flyer
Sample Flyer
Raydiant Demo - Raydiant Menus App
Raydiant Menus App
Raydiant Demo - Raydiant Flyers App
Raydiant Flyers App
Raydiant Demo - BlueJeans App
Video Conferencing App
Raydiant Demo - The Raydiant Dashboard
Easy to navigate with available chat support.
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video
Play Raydiant Video

Official Downloads

Answer a few questions to help the Raydiant community
Have you used Raydiant before?
Yes

Video Reviews

720 Raydiant Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
720 Raydiant Reviews
4.5 out of 5
720 Raydiant Reviews
4.5 out of 5

Raydiant Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RaydiantQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Claire G.
CG
VP/Owner
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

Very easy to use and update from anywhere! It takes very little time to update and creating new information is a breeze! Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

I really don't have any negatives regarding this system! Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Reminds our hotel guests of our amenities, welcomes groups by name, informs them of what is going on in town, etc. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you for your review, Claire!

Happy to hear that you are enjoying Raydiant. We are here for you if you ever need us.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

We've been using Raydiant for our digital menu boards, and it has completely transformed the way we present our offerings to our guests! The platform is intuitive, visually stunning, and a game-changer for managing our menus in real-time.

I have to give a huge shout-out to Corinne, who goes above and beyond for us. Anytime we need a quick menu edit, she turns it around in record time with complete accuracy. Her responsiveness and commitment to quality are truly unmatched—it's such a relief to know we’re in good hands with someone who genuinely cares about our success.

Raydiant's flexibility and user-friendly features make it an invaluable tool for any business looking to elevate their in-store experience. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

While the help desk response time could be a bit faster, knowing we have Corinne and Houman to rely on for urgent needs makes all the difference. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Switching to Raydiant from physical menu boards was a game-changer! We went from dealing with long waits for printing and shipping to being able to update our offerings with just the touch of a button. The platform is intuitive and incredibly efficient, making it easy to keep our menus current. Review collected by and hosted on G2.com.

Jesse  G.
JG
Marketing Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raydiant?

I love that I can fix things remotely. As long as I have my laptop, I can solve oru problems. Getting the units here, installed, and runnig was a breeze. We already had a few screens in our space, so now that everything is on a Raydiant box, we can do SO MUCH MORE! Adding video and moving elements has changed our game completely. Not only do we use them every day for our own shows, when people rent our building we are able to seel that space to them. These have paid for themselves many times over. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Uploading can take a long time, and I will sometimes have to cut the power to the units to to a hard reboot. Their customer support is pretty good, and I like that I can talk to a real person. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

All of our signs used to be printed and stood up on easles. It looked rough. Now everything is slick and glossy, and befitting our space. Also, we often have to make last-minute changes to what we have up on a particular performance night, and we can do that on the fly from anywhere. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you, Jesse!

Glad that we could help you not only create awesome looking content, but also save you time in the process! We are all about convenience and efficiency and are happy to know that you feel that by using Raydiant!

TF
A
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Raydiant?

Ease of use out of the box. All interactions with support have surpassed my expectations. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Support documents can be a little vague. Review collected by and hosted on G2.com.

Recommendations to others considering Raydiant:

Sky's the limit. Okay with it for the first few days. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Having the ability to update menu boards real-time has been the problem we sre solving. In a brewey setting, there's some down time for our guests. This allows them something to look at and potentially add To their order. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Hello Tyson!

If you thought our support was stellar before, you will be happy to hear that we now offer 24/7 support! That's right, you can get ahold of us anytime by reaching out to our support line.

Hope to keep in touch!

Nichole M.
NM
Chief of Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

The staff at Raydiant is incredibly helpful and responsive. It took us no time to get setup and anytime we have a question, our rep is quick to answer. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

There's not much we don't like to be honest. It exceeds our expectations. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

We were struggling with our culture and competitiveness among our sales team. Since rolling out Raydiant, our sales floor has shifted to a more productive and happy team. They are always Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

We appreciate your response, Nichole.

We love talking to our customers and assisting in any way that we can. If you should ever need anything from us additionally, please just let us know.

GS
Member/Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Raydiant?

Raydiant is very intuitive to use. Combined with the use of Poster My Wall, professional creativity is at my fingertips. Updating information and events weekly during our off hours, and publishing at the same time, allows the new content to be ready at opening on the next business day. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

I haven't experienced any downsides to the use of Raydiant over the last 1-1/2 years Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Informing people with information regarding products, events, and in one easy to spot location within our market, ensures that we are doing our best to communicate with and to our valued customers. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you for your review, Gary.

We try to make our product intuitive and easy to use. In fact, we have a few product updates in the future that we are very excited about so stay tunes!

Ali  K.
AK
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

Using Raydiant for our television menus has been easy and convenient. I can change anything quickly, and it's easy to make new menus or upload graphics for special events, etc. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Raydiant works well and has been easy to use, no complaints! Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

We use digital menus which makes it super easy to update and adds a nice touch to our environment. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

Thank you, Ali!

If you are happy with our menu integration, you should check out all of the other great tools in our arsenal! You can easily add videos, social media feeds, music, and much more. Just let us know if you would like to demo any of these tools.

John H.
JH
Chief Marketing Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Able to display menu updates in real time, including 86d items. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Lack of transitions.

Lack of a true multizone feature.

Inability to see live screen feeds remotely. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Raydiant screenray device is our solution for realtime display of menu items for our food truck. Our menu changes day-to-day, and at Chef's whim. As a result, we need to be able to quickly and easily change what is being displayed on our digital menu signage. Review collected by and hosted on G2.com.

Response from Vilen Gabrielyan of Raydiant

We value you feedback, John.

Thank you for your great suggestions. We are always working on things under the hood, and in fact are working on some of the features you highlighted, so stay tuned!

CU
Sr. R&D Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raydiant?

Its easy to use and helps me spend more time on more important things. Customer support has been amazing! Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Interface was a little slow for me. Screen orientation with images is a little finicky. Image editor was a little buggy last time I was using it. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Highlighting specials and current menu items in a slideshow at the register. Review collected by and hosted on G2.com.

Brandon  B.
BB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raydiant?

There are many templates that I can use to make videos, pictures, cards etc. Our office loves that we have so many slides and videos on our office tv now. Everytime anybody needs a new invite made or an employee of the month picture, they always come to me now. I use it for birthdays cards, cards to give out with a barcode to access our WiFi, welcoming new employees, birthday slides, wlecome back slides, Employee of the Month videos, company gatherings and holidays, new information, anniversaries, employee pet pics, and much, much more! It helps me feel very artistic and creative. Raydiant is very easy to use and I learn more every time I use it. This is something that I literally use every single day, and I receive tons of compliments. Thank you Raydiant! When my Raydiant sadly went down due to us changing from AT&T to Sonic, a Raydiant tech talked me through a fix (after trying mutiple diffrent ways to do it) and he was extremely helpful. Integrating this with Canva has made me a standout employee. Review collected by and hosted on G2.com.

What do you dislike about Raydiant?

Sometimes, I wish it had a few more templates to choose from, but it honestly does have a lot. Review collected by and hosted on G2.com.

What problems is Raydiant solving and how is that benefiting you?

Posting Employee of the Month pics and videos, company gatherings pics, new employee welcome signs, birthdays, holidays, admin photos, company signage, etc. It benefits me by making me more creative and more welcoming to all of our new employees. It has come up in my review and I receive a lot of Thank You's for my slides. Review collected by and hosted on G2.com.