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RAPID
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RAPID
By ACOM Health
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4.6 out of 5 stars
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RAPID Reviews & Product Details

Editadmin
Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RAPID?

I like the customization of the software, especially for those medical offices that offer different types of services. The software allows you to create several appointment classifications. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The interface can be somewhat confusing as to where menus are located. Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

I recommend Rapid because of ease of use. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Solving the reports that you can obtain. The benefits of filling out the menus as much as possible. Review collected by and hosted on G2.com.

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RAPID Overview

Editedit
What is RAPID?

One Complete Solution. Total Practice Performance. While our expertise is in innovative software and billing services specifically for chiropractic offices, we pride ourselves on listening to customer needs and building strong business relationships. Our holistic approach brings people, products and processes together into one complete solution that delivers Total Practice Performance. We provide the industry’s most effective, results-oriented and comprehensive solutions for EHR, Notes, and Practice Management Software and Insurance Billings and Collections. Our award-winning software and billing services for clinical operations reduces the pain that is so often associated with administrative functions, practice operations and revenue management.

RAPID Details
Discussions
RAPID Community
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Product Description

RAPID is a chiropractic EHR software that provides structured workflow to help meet your medical necessity, paperless admissions, point and click features and more.

Seller Details
Seller
ACOM Health
Year Founded
1983
HQ Location
Duluth, GA
Twitter
@ACOMHealth
312 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
ACOM H.
AH
Overview Provided by:
ACOM Health
--

Recent RAPID Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Fabulous thorough service"
Immediate attentive informative answers to all my questions.
Read more
Brett C.
BC
Brett C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Acom Health is great easy to use and comes with outstanding training "
Rapid Doc is amazing. So easy to use,it has many great features to help your practice grow.
Read more
Allison B.
AB
Allison B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Rapid Review!"
How easily the SOAP notes are to do on the doctors' side, easy to navigate through each tab, then formulates a well written/formal note. Offers oth...
Read more

RAPID Pricing

Chiropractic Software
$199
per month
Insurance Billing Services for Maximum Collections
Pricing based on
volume and payer mix
See all 2 RAPID pricing levels
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RAPID Media

RAPID Demo - Appointment Reminders
Your patients will receive automatic appointment reminders.
RAPID Demo - Chiropractic EHR Workflow
Chiropractic EHR Workflow
RAPID Demo - Registration Kiosk
Make it easy for patients to registrar.
RAPID Demo - Automated Alerts
Receive automated alerts.
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Have you used RAPID before?
Yes

9 out of 10 Total Reviews for RAPID

4.6 out of 5
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9 out of 10 Total Reviews for RAPID
4.6 out of 5
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9 out of 10 Total Reviews for RAPID
4.6 out of 5
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Overall Review Sentiment for RAPIDQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Brett C.
BC
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about RAPID?

Rapid Doc is amazing. So easy to use,it has many great features to help your practice grow. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

Nothing... we love our software and would recommend to other offices Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

I would recommend this product to any dr office, it is easy to use. You receive great training at a good value for the cost. The simplicity of the software allows me to spend my time in other places needed in our office instead of lengthy times in front of my computer. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

We have not run into any issues as of date. Everything is easy to understand and operate. Rapid Doc is truly amazing Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about RAPID?

Immediate attentive informative answers to all my questions. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The refresh button is located in a different spot on each page Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

You'll love the ease of use and thorough flexibility of the product Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Much easier to create and send files and billing Review collected by and hosted on G2.com.

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Allison B.
AB
Chiropractor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RAPID?

How easily the SOAP notes are to do on the doctors' side, easy to navigate through each tab, then formulates a well written/formal note. Offers other benefits like multiple choice tabs while reading an x-ray and writing up a report. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The only dislike(and this one is I think unavoidable with any chiro EHR) is the updates. Updates helps..eventually. That is after learning the new process they updated! Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

I would really like to switch our EHR back to Rapid. However, the practice I am currently practicing in cannot afford the program YET. Below i am taking guestimates-I did not purchase the program so I estimated. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Benefits are not only on how easy the doctor's have it. We have increased our volume and more efficient at collecting payments as well. With acom, it's easy to keep track of the patient's treatment plan and ALSO billing information. It's easy to access BOTH sides with no trouble. Fast and easy. Review collected by and hosted on G2.com.

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Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about RAPID?

I am glad I was finally able to find an EMR / EHR and billing system that is easy to use and understand. It is robust and has more than you can possibly need or want. It's cloud based and that means no servers and no hassles. The customer service at ACOM Health is # 1. The training is thorough and they answer any question and solve any problem you may have. They are part of your team and make your practice and life better. Many thanks to Patti Dill for all her training and patience with me. If you are a Chiropractor do yourself a favor and get on board...don't look any further. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

Not much I don't like. I wish I could see my schedule from my iPhone. Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

DO IT! Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

It's solving all of my billing issues and glad to know I can access my patient documents from home or anywhere where I can get on the internet. Review collected by and hosted on G2.com.

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KM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RAPID?

We just added the Rapid PM to our practice. Everyone that we've dealt with at the company has been wonderfully helpful. Our Project Manager, Patti Dill, was so incredibly helpful. I felt the training was very comprehensive. I'm enjoying the ease of use. My staff actually very quickly switched over to the new program, and one of them has very little computer skills! Review collected by and hosted on G2.com.

What do you dislike about RAPID?

Only a couple of very minor things about the program that are specific to what we would like to see, and those may be a possibility in future upgrades. Nothing major that we don't like. Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

It's a great program that meets our small clinic's needs. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

We were having connectivity and integration issues with our other PM program and want a seamless communication between the documentation and the PM. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RAPID?

It's fast. staff uses it well and learned it well Review collected by and hosted on G2.com.

What do you dislike about RAPID?

I would like something that's a little more graphical Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

it's a good one to go with Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Speed problems are solved. It also does a great job with the billing/office side of things Review collected by and hosted on G2.com.

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Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RAPID?

Easy and accessible. Both the patient management and patient billing sync together easily Review collected by and hosted on G2.com.

What do you dislike about RAPID?

Customer service can be a pain and sometimes rude Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Running my practice easier and more efficient Review collected by and hosted on G2.com.

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Verified User in Human Resources
CH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RAPID?

I enjoy how easy the system is to use. It's efficient and it gets the job done. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The software is outdated and needs a revamp to be on-par with current systems used by large companies. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Technical issues and billing. It's easy to action requests from customers. Review collected by and hosted on G2.com.

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Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about RAPID?

The software is simple to use and understand. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The systems patient self check in is not accurate enough. Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

RapidPM and Rapid doc are the only programs you will need. There are numerous ways to benefit from implementing their software. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Easy system to track appointments and medical records. RapidPM is great for managing appointments and patient information. RapidDoc is the best program we have used for maintaining patients documents. Review collected by and hosted on G2.com.

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RAPID Categories on G2
Chiropractic
Chiropractic

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