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2,079 Ramp Reviews
Overall Review Sentiment for Ramp
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Feature-rich platform that enables customized internal controls and policy compliance for SMBs and built-in automation, AI, and Vendor-level rules for accountants. Thank you for recognizing transactions as potential Bill Payments in QBO; we avoided double-booking expenses! Review collected by and hosted on G2.com.
Employees can't code their purchases; they need to get bookkeeper status for that. Many purchases need to be split (by Class/Location), and Notes are the only option. Review collected by and hosted on G2.com.

Relatively easy to use
Virtual cards
Spend programs
Ability to match spend to P&L accounts
Catches fraud (did recently)
Our CS / AM is very accessible and responsive Review collected by and hosted on G2.com.
Figuring out how to turn off repeat notifications when an invoice back-up for spend is not submitted - many vendors no longer providing it directly Review collected by and hosted on G2.com.

Love the Billpay platform and ease of issuing spend Review collected by and hosted on G2.com.
Templates and customization for emails and Netsuite syncs can make it difficult at times without being able to Customize Review collected by and hosted on G2.com.

Ramp has saved us a ton of time and jumpstarted our expense management. Integration with our accounting software and account rules has also saved us a ton of time on the bookkeeping side. Review collected by and hosted on G2.com.
This is specific to our Company situation but Ramp's Bill Pay is not rolled out where we're based (Texas). This is supposed to roll out by end of year so we're looking forward to that. Review collected by and hosted on G2.com.

Ramp is easy to use, and the customer service has been terrific! It was easy to transition our staff to the credit card solution, and it eliminated paper bills and receipts. Additionally, it provides great data to my department managers and users. Better yet, is it is free for us to use. It integrates well with Quickbooks online! My team uses this product daily, and we are so thankful for it! Review collected by and hosted on G2.com.
If we could modify which QBO accounts are seen by user in the free version, that would be terrific. It is offered in the paid version, but free is nice! Review collected by and hosted on G2.com.

User friendly - very intuitive - quick - implementation was a breeze. The customer support from our implementation contact has been amazing. He is very promp and on point with succinct direction. Downloading the excel fil for integration with GL system is very smooth. Review collected by and hosted on G2.com.
I don't dislike anything about Ramp. maybe a few too many emails. Review collected by and hosted on G2.com.
Ramp has saved our company a lot of time processing AP and Credit Card Charges. I love that ramp continuously improves their product, finding new ways to quicken our processes. Review collected by and hosted on G2.com.
All drafts are still viewable by everyone with access to bill pay. This creates a bit of a privacy issue. Review collected by and hosted on G2.com.
Ramp has been a great help in efficiently syncing transactions to QuickBooks. The controls and rules that Ramp provides allow for less manual oversight and work when collecting documentation and categorizing expenses. Ramp's bill pay feature is also extremely conventient, you just drop your invoice in and Ramp pulls most of the relevant data out for your review. The integration to Gmail or Outlook for receipt/invoice retreival is stellar as well, it saves time in chasing down users to upload receipts. Review collected by and hosted on G2.com.
I wish there were more reporting available. Being able to export data in a csv is great, but more in-platform reporting ability would be great. Review collected by and hosted on G2.com.

It is really easy to use and has helped me organize my finances better. The automated expense reporting feature saves me a lot of time which helps me make smarter decisions. Review collected by and hosted on G2.com.
It was a little complex to set up initially. Review collected by and hosted on G2.com.
I love the fact that we can create virtual cards on the fly for special purposes. We can give a person a physical card and they can create virtual cards for special projects. I also love the fact that Ramp enforces loading receipts. We used to spend a lot of time trying to get people to send in their receipts. It integrates well with QuickBooks online. We will be upgrading to Ramp + in the near future when we switch to Sage. The cashback feature is great, no points to mess with, just a cash refund! Review collected by and hosted on G2.com.
When paying people with ACH we have to click Payment type each time we make a payment. This is not stored in the vendor record so it adds a lot of keystrokes and prevents the payments being processed as a batch.
Sometimes the period between the charge and payment date can be short. All payments are processed on the same date whether the charge was made recently or 30 days ago. The float on our other credit cards is longer. We feel that the cash back and ease of setting up cards more than offsets this. Review collected by and hosted on G2.com.