Ramp Reviews & Product Details - Page 15

I love getting cash back for purchases we make already, without having to use a credit card. I also love how easy it makes to document our expenses, since you can upload receipts for each purchase. It's super easy to use as a small business owner, even if you're really busy and don't have a dedicated finance department. Review collected by and hosted on G2.com.

I wish they had a treasury management feature! Review collected by and hosted on G2.com.

Automations and intuitive design is a big strength. It is easy to use and there are delightful moments. Review collected by and hosted on G2.com.

The application is starting to get bloated and there is a dip in quality. . I am starting to experience bugs that are frustrating. Review collected by and hosted on G2.com.

I like the benefit of having the cardholder uploading their receipts and coding directly from their phone or laptop. It makes the accounting process so much easier. Review collected by and hosted on G2.com.

I would like to see an integration set up to connect with Restaurant 365. Review collected by and hosted on G2.com.

Church/non-profit friendly! Until you have had to search high and low for a card that you can use for your non-profit, you won't understand. It is incredibly user friendly and everyone was able to learn it quickly. Training multiple people of different generations was easy. It has streamlined things for us and we were able to discontinue two of our other softwares we were using. Our organization uses it non-stop and it has helped us keep things organized much better across the board. Review collected by and hosted on G2.com.

It doesn't sync the Product Service Codes with QBO yet - but they said they are looking into it! Review collected by and hosted on G2.com.

We really enjoy the ease of use and how Ramp makes coding and reconciling so easy. This has been one of our favorite software's that we use on a daily basis. Review collected by and hosted on G2.com.

The AP processing timeline is a little long. Review collected by and hosted on G2.com.

Expense reconcilliation done as you go, prompting receipts, account codes and descriptions is the best part of Ramp. Review collected by and hosted on G2.com.

The accounting side is my least favorite. It is difficult to find things for the end of month you have to dig too much, reports have to be modified every month to get details your company specifically needs and it takes WAY TOO MUCH TIME!! The exporting is not easy as it could be as you do not have any idea what charges are going to be part of the debit to account until the statement day so you can't really prepare early. It is not as user friendly as I had hoped at the begining and spend way too much time in the accounting side which leads me to think it may outweigh the benefits of what I like best about Ramp. Customer support suffers, as I like to have a real person to talk with on issues I have encountered and to get help. it seems that is not your strength for your product and for me "chats" do not benefit me when it comes to accounting issues. I think there is a need for big improvement in this side and listening to your users will help you get there. Review collected by and hosted on G2.com.

So easy to use! My team members love the system when it comes to submitting for reimbursements. The bill paying for clients is so simple as well. Reporting on reimbursements within a given period is a piece of cake. Being able to issue one time cards to remote employees- absolutely fantastic! So many amazing things about Ramp, has definitely freed up so much needed time in accounting and administration. Review collected by and hosted on G2.com.

The only thing that I wish Ramp allowed is the ability to determine who needs to review what reimbursement requests from team members - for example: Team member A submits a reimbursement for a work related reimbursement, the notification for this reimbursement would go to the manager and then Admin for approval. But Team member B submits a wellbeing reimbursement, as this is NOT a work reimbursement, only the Admin would receive the notification, NOT the manager. As it's not possible to select what reimbursements managers are notified of, we cannot attach managers to team members which is a disappointment. Review collected by and hosted on G2.com.

The simple interface makes it easy for card holders to track their own spend and stay up to date on receipts and memos. Much less time on my end chasing people down for receipts and determining what the spend was for. Holds people accountable for their own spend and reconciling at month end has become so much faster. Review collected by and hosted on G2.com.

Managing multi-entity spend is still a bit cumbersome, but that is because we are tied to Quickbooks. Once we transition to our new platform, we will be able to allocate expenses across the entire organization with just a drop down choice. Review collected by and hosted on G2.com.

Ramp has streamlined our AP process and signficantly reduced the labor needed to manage these processes. It's intuitive to use and was straightforward to configure. They are always improving and adding new features. Review collected by and hosted on G2.com.

No direct link to our account/ERP system. Review collected by and hosted on G2.com.

Ramp saw our corporation as the business entity it is, and didn't require personal guarantee's to establish a corporate card account. Setting up cards for all of our employees was easy and straight forward. Managing ongoing spend is efficient and insightful when using Ramps analytics. Review collected by and hosted on G2.com.

Applying our earned cash back rewards was the only thing I had to spend a little time on researching how to manage Review collected by and hosted on G2.com.