Ramp Reviews & Product Details

Ramp gives the ultimate power to our employees - to spend as needed, efficiently add a receipt, code the transaction for our budget and give a memo for the purchase. This keeps the accounting office from having to hunt down receipts and try to guess where the employee wants to charge the item. Review collected by and hosted on G2.com.

Honestly, our employees picked it up faster than we could imagine. We gave them no training - yet, from the moment it was rolled out for employees use, they have used it like crazy. The accounting department was still learning the software and how to reconcile/account for all the transactions while the employees were using it profusely! Review collected by and hosted on G2.com.

We switched from Bill.com and there are a few things I love about ramp:

- Ease of use: the UX is incredibly easy to navigate

- Getting the team set up! It was easy to get everyone in, even our accountants

- Customer service is always so helpful, even when there aren't features that are offerred currently, they'll provide work arounds or let you know when that feature is offered.

-I'm able to choose the accounting date when syncing to our accounting software. This is a big one, especially for accrual accounting. It saves so much time.

-Our billing/receipt/all accounting flows just so much easier because it's so much easier to get the context of what the charge was, and if I don't know, the comments or reminders in ramp allow me to follow up with the team. Review collected by and hosted on G2.com.

There are only two things I wish I could change about Ramp:

-I wish you could set the time zone and time for cards with daily limits to reset. Currently it's in UTC which can be tricky when we use it for team onsites since it doesn't coincide with when we're using the cards.

-I wish you could designate someone on the team as a "travel planner" to automatically be able to book travel and manage trips for everyone. Currently, a user can log in and designate someone individually to do this, but it would be helpful to take away this step (especially for C-level users who usually don't have the time to log in and do this). Review collected by and hosted on G2.com.

Ramp is extremely user friendly. The whole implementation was done by myself. It easily integrates with our accounting software (Sage Intacct) and provides variety of features for proper record keeping. We were able to replace 3 different providers with Ramp, and now our AP, Employee Expenses Reimbursement and Credit Cards are all in one place. Customer support is always excellent in responding quickly, even though I do not get to contact them often thanks to the very detailed and easy to navigate Help Center. And best of all there is cash back when you use Ramp Card, which adds up so quickly and can be used in variety of ways. Review collected by and hosted on G2.com.

There is honestly not much if anything.. You can control how many notifications you get from Ramp, as it might be a little too much if you are an Admin. And there are a lot features we do not use that perhaps could be hidden from the Menu to have a cleaner look (something I have not explored with Customer Support - maybe it is possible). Review collected by and hosted on G2.com.

I love everything about Ramp. Iuse Ramp daily. They are constantly upgrading and making improvements, It is very user friendly. I love that I can export into Quickbooks instead of handkeying everything like I was doing prior to Ramp. I love that I can download a zip file that contains all of the receipts at one time. I love that I can send reminders with just a click. I recommend it to everyone. Some staff were a little hesistant when we impleted Ramp, but now they love it. Review collected by and hosted on G2.com.

I struggled when first using it. Doing things like setting work flows and creating differenet reports. The only downside for me is there are individual statements. I have to create them from a master list of charges. Sometimes my exports fail when importing them into QuickBooks, not sure exactly why, but I did talk to a Ramp rep about it and they said it was an issue that they were working on. Review collected by and hosted on G2.com.

I really like how easy it is to set up anything in ramp. When it comes to adding a new user or even creating a new spend program, ramp makes it very easy to do it all. Not only is it easy for the admin side of the program, but even for employees that use the credit card. It makes summit receipts and invoices extremely easy for everyone involved. Review collected by and hosted on G2.com.

I would say due to certain limitations with integration of unpopular ERP systems, it can be difficult at times to export data into your accounting software. You need a strong understand of excel exports and csv files if you want to integrate ramp with certain accounting software. Review collected by and hosted on G2.com.

For employees it brings everyone on to a single user-experience instead of working with many apps (AP, CC's, Reimbursements, Travel). Everyone uses it and everyone loves it.

As someone from Accounting the integrations back to GL and upkeep cost (e.g, maintaining integrations, data issues, customer service, etc.) is significantly less. Having to learn so many apps is stressful. Review collected by and hosted on G2.com.

The customer service "Chat AI". Ramp should consider finding people who know how to develop one. The current is clearly not AI based. It doesn't ask questions and can't solve much like a real support can. Review collected by and hosted on G2.com.

Ease of use, intuitive, frees up my time as an admin as users are breezing through their transactions real time with minimal assitance from me. We've closed our books 3 days earlier as I am not waiting for users to complete their charges. Really easy to implement and train. In fact I don't even train anymore, just hand out the flyer and users are on it. We use it everyday and it was extremely easy to integrate. Took less than a day. Review collected by and hosted on G2.com.

I have not found one yet, and plan to Ramp it up with contracts and bill pay in the future! Review collected by and hosted on G2.com.

Our users love it - they are done once they submit their items. They no longer have to save receipts until the monthly report is due. As the Admin, I love that it integrates and syncs with our accounting software so quickly, it is an immediate benefit for department heads looking at their reporting. I also have set up workflows so that employees only see their relative GL department codes. Our external audit team likes the review processing that happens in the 'background'. The employees' expenses are reviewed and approved by department heads. The initial setup was easy and the online support and call-in support folks are helpful. Review collected by and hosted on G2.com.

We are relatively new using RAMP, so I am still learning how to access reporting. Statement reconciliations were a challenge at first, but that process is improving. I would like the time a request for an employee card and the time until it is delivered to be quicker. Review collected by and hosted on G2.com.

Ramp automates the AP process tremendously. It allows users to forward bills from their email inbox to Ramp as well as allowing users to upload the bills directly inside of Ramp. Their AI automation reads the bils and fills out most, if not all, of the information on the bill. This obviously saves a ton of time. It also integrates with your email and can match receipts with credit card transactions automatically. We implemented Ramp somewhat recently and it was very streamlined. Review collected by and hosted on G2.com.

I honestly can not think of downsides of using Ramp. The company I work for did not have any software like this before so the AP process was very manual. Review collected by and hosted on G2.com.

Convenience, easy of use and integration into our ecosystem of software tools. Integration into our accounting software tools as well which automates our entire accounts payable accounting process. Extremely efficient to use and saves a lot of time. Review collected by and hosted on G2.com.

Limited options for business travel and lower net cash benfit rebates versus other cards. Also, less partner benefit promotions. However, right now the time savings is the benefit, plus we use the cash back on our spending to lower our monthly credit card bills. Review collected by and hosted on G2.com.