RallyUp Reviews (115)

Reviews

RallyUp Reviews (115)

4.8
115 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and responsive customer support, making fundraising events straightforward and efficient. Many appreciate the intuitive setup process that allows for quick customization and real-time tracking of donations. However, some users note that the reporting features could be improved for better insights.

Pros & Cons

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Kristin A.
KA
Kristin A.
Team Assistant
Small-Business (50 or fewer emp.)
"Rally Up for High School Fundraising"
5/5
What do you like best about RallyUp?

The customer support is outstanding and friendly! Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

Not having a live person available on weekends. Review collected by and hosted on G2.com.

Response from Nicole Castillo of RallyUp

Hi Kristin,

Big congrats on the great results! We loved reading that RallyUp’s peer-to-peer fundraising was, as you put it, an “easy peasy” way to raise funds for your high school sports team.

Thanks for the kind words about our customer support, and you’ll be glad to know we are available on weekends! The hours are Saturdays 10a–6p ET (New York time), and Sundays 10a-12p midnight ET. We know that having a person on the other end when you really need it can make a huge difference.

We’re grateful to be part of your success. Can’t wait to see what your soccer team does next.

Cheering you on!

Nicole

Shelly H.
SH
Shelly H.
Executive Producer, Artist Relations
Small-Business (50 or fewer emp.)
"RallyUp created a cool music collectors auction to raise money for Musicians For Fire Relief"
4.5/5
What do you like best about RallyUp?

We appreciated the ability to edit some description elements and add photos for the auction. Additonally, we thought the % of costs for the RallyUp service was very fair. Finally, plugging it into our website was really easy. Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

The ability to delete and item and refund the bids. This would be handy if an artists manager or someone wanted to pull down an item that was already live. You never know, mistakes can happen, so it feels like that one thing would make a difference in when we could launch. While no one wants to disappoint a fan who bid on something already by cancelling a bid, there should be a way to have this. Review collected by and hosted on G2.com.

Julie M.
JM
Julie M.
Senior Manager, Walk to End Alzheimer's
Small-Business (50 or fewer emp.)
"RallyUp is the Best for Fundraisers and Events"
5/5
What do you like best about RallyUp?

I have used RallyUp for many years now because it is the most user friendly, cost effective, and efficient platform for fundraising. I have utilized it for auctions, trivia night tickets, and crowdfunding. Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

Actually, the thing I used to dislike was the time it took to get your funds after the event. With my most current fundraiser, I learned that has changed and they are deposited immediately. Review collected by and hosted on G2.com.

Carlos O.
CO
Carlos O.
Co-Founder
Small-Business (50 or fewer emp.)
"Wonderful fundraising platform"
5/5
What do you like best about RallyUp?

Easy to use and great for fundraising! Their support getting everything set up and ready was excellent, it made our fundraising a success. Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

The fundraising time period cannot be extended once you close the event, which makes it a small issue for donors that are late making their donations Review collected by and hosted on G2.com.

DeMarquez T.
DT
DeMarquez T.
Assistant AD, Gameday Operations and Community Engagement
Mid-Market (51-1000 emp.)
"Prompt and Reliable Service That Delivers"
5/5
What do you like best about RallyUp?

Rally up was very reliable. I worked with two Katie's and they were amazing and great help Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

There was nothing to dislike about rallyup. Whether you scheduled a call or chatted with them online-- they were there Review collected by and hosted on G2.com.

Response from Nicole Castillo of RallyUp

Hi DeMarquez, thanks so much for the five-star shoutout! I’m thrilled to hear RallyUp was reliable for you and that our K-team had you doubling down on great support. It’s a pleasure to know we made creating your campaign page easier, too. Thanks again for partnering with RallyUp! We’re always just a message away and ready to help with your next campaign! ~Nicole

Barbara R.
BR
Barbara R.
"Stellar Customer Service and Intuitive Design"
5/5
What do you like best about RallyUp?

I find RallyUp very user-friendly and intuitive, making it easy to navigate. The customer service is exceptionally helpful and receptive, responding in a very timely manner. RallyUp effectively helps me understand payment processes, providing clarity and support for my auction activities. Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

Nothing it was all great. Review collected by and hosted on G2.com.

Ishita  G.
IG
Ishita G.
Impact and Communications Lead
Small-Business (50 or fewer emp.)
"Seamless Raffle Fundraiser Experience"
4.5/5
What do you like best about RallyUp?

Their customer support team was responsive and helpful whenever we had questions, which made a big difference since we were managing multiple moving parts Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

Nothing that we can complaint about - maybe preset options for interfaces of the fundraiser. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Raffle for local soccer club's EOY tournament fundraiser"
5/5
What do you like best about RallyUp?

The platform is easy to use and works fast. It has the perfect mix of self-service and human support. The mockup provided by the team was nearly perfect, with really well-written copy. Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

The Campaign Set up flow can be confusing sometimes to know what information is in each section and get back to it to make edits. Review collected by and hosted on G2.com.

Mecca L.
ML
Mecca L.
Development and Philanthropy Coordinator
Mid-Market (51-1000 emp.)
"I've had a great experience with RallyUp. Ashley has been a great resource for me"
4.5/5
What do you like best about RallyUp?

I like that RallyUP allows you to add descriptions on the donation levels. The direction we're moving into with our Sweeps I think we can leverage that Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

I dislike that when I cant sector and organize donations on the platform versus having to download it to my computer. Review collected by and hosted on G2.com.

HI
Hope I.
Office Admin
Small-Business (50 or fewer emp.)
"Amazing Job Rally Up!"
5/5
What do you like best about RallyUp?

The process/ platform was seamless

The customer service was amazing Katie was very helpful and very responsive I will use this again for my next auction Review collected by and hosted on G2.com.

What do you dislike about RallyUp?

Honestly i have no dislikes i loved this Review collected by and hosted on G2.com.