Technology and support. I believe they have the best technology out there for events and they are always improving. Their support staff are really knowledgeable and they are true partners. Review collected by and hosted on G2.com.

I have nothing I dislike. I have wish-list items, but RainFocus takes our input on future enhancements. Review collected by and hosted on G2.com.

The system is overall very flexible and easy to manage and navigate. We have a better ability to build and create our own solutions without always needing the Rainfocus team to help us execute. This makes meeting deadlines and the ability to get more done a lot quickly a lot easier. We are also able to easily train our extended teams on the platform's use and allow them to manage tasks that would have been a part of our workload. This frees us up to expand on our next technological implementations without delay. Review collected by and hosted on G2.com.

Some nuanced asks are harder to implement head on. At times, we have to use workarounds for some basic specialty requests. There are also times where finding the best way to communicate escalations to the team isn't clear which leads to a delay in timely feedback. Review collected by and hosted on G2.com.

Customer Support and extensive features. Review collected by and hosted on G2.com.

A few minor registrant details being fixed Review collected by and hosted on G2.com.

The flexibility in terms of adjusting the system to our particular requirements. Review collected by and hosted on G2.com.

The invoicing module has some limitations which impacted our processes and we had to look for solutions outside of the system. Review collected by and hosted on G2.com.

I love the ease of use of the application. The tool is flexible allowing you to easily customize your event from offering various registration paths, exhibitors management, session management (Call for Papers > Approvals > Speaker Management). I also appreciate the fact that you can easily copy forms from previous events and make modifications to the current year. This saves tons of time and helps with consistency from year to year and from regional event to regional event. Review collected by and hosted on G2.com.

Its not like the 'old days' where any dev request is acted on immediately just for you as a customer. As expected, bigger development items needs to be thoroughly evaluated to understand the impact to other current features and ensure it is a benefit to the product as a whole (considering all customers). Review collected by and hosted on G2.com.

The RainFocus event platform is easy to customize for our events. Reporting is comprehensive and . very detailed. The RainFocus team members are extremely proficient, accessible and available Review collected by and hosted on G2.com.

The platform is solid and works great. I would like to see additional add-on features added like an on site app that attendees can utilize during the show. Review collected by and hosted on G2.com.

Easily customizable reports. Allows us to customize pathways for different registration personas, including putting employee registrations on hold until they have been approved. Review collected by and hosted on G2.com.

Wish they also had an event app for customers to use onsite. Also wish their login widgets could be customized to indicate login for session submission vs login to regular registration flow. Review collected by and hosted on G2.com.