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RainFocus Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

8 months

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RainFocus Reviews (57)

Reviews

RainFocus Reviews (57)

4.6
57 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its flexibility and customization, allowing event managers to tailor their workflows and attendee experiences effectively. The strong customer support team is frequently highlighted for their responsiveness and willingness to assist, making the platform easier to navigate. However, some users note that the learning curve can be steep, which may require additional time to fully utilize its capabilities.

Pros & Cons

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KB
Enterprise (> 1000 emp.)
"Great listeners and customer support"
What do you like best about RainFocus?

Rainfocus is very user friendly and the Rainfocus team has been very helpful in helping us create solutions for our needs. Some of their products didn't originally fit our needs, but they were very adaptable. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

I would like to have formatting in reports and to see more features rolled out. Review collected by and hosted on G2.com.

Gina  W.
GW
Platform Services Technician - Team Lead
Small-Business (50 or fewer emp.)
"Problem Solving Platform and Support"
What do you like best about RainFocus?

As a new user to RainFocus I really enjoy how easy the platform is in creating your events. From the attendee, content and exhibitor modules, it's easy to customize your event experience. If there is something that you need assistance on, the RF team is there to support and assist you. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

The only thing I would love to see built out more is the training for certification. However I'm really excited to hear that's a goal for 2024! Review collected by and hosted on G2.com.

Stephanie R.
SR
Marketing Director, Global Events
Enterprise (> 1000 emp.)
"Customizable and logical event software with proven customer support"
What do you like best about RainFocus?

What I like best is being able to customize the experience for our attendee journey--through registration, content, meetings and exhibitor management. You can edit and refine things as needed and improve your event flow and data output YoY. It's not a one size fits all platform, but they now offer some templates and best practices as well as great solution consultants to help roll out a platform that works for you. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

Some things need more attention (eg meetings and CPE reporting) but understand they are lower on the priority list. But do understand some updates are on the way. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
EM
Enterprise (> 1000 emp.)
"Rainfocus solutions for all events"
What do you like best about RainFocus?

Rainfocus is a one of a kind solution that meets all technology needs to deliver a great user experience for events. It can be used for a simple - one day event or a complex global conference, scaling for all event types.

There solution offers modules for multiple critical components - reg, attendee portal, content, nominations, meetings, expo, and onsite badge/checkin.

The RF team is open to collaborate and support needs. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

Rainfocus is unique and user friendly. The platform has a long list of functions and features, becoming an expert user will take focus, time and use, but there are many training guides to leverage. Review collected by and hosted on G2.com.

AA
Senior Digital CMS Specialist
Small-Business (50 or fewer emp.)
"An event for all event professionals"
What do you like best about RainFocus?

Being able to spin up event portals quickly and consistently is one of the best value RainFocus provides. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

Not being able to copy individual sections and paste them to different pages. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Ease of use"
What do you like best about RainFocus?

The ease of use and how easy it is to quickly learn how to navigate Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

There are some limitations in what the system can do but the RF team is always welcome to feedback Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market (51-1000 emp.)
"Rainfocus is amazing platform to help you easily manage your events tech tools."
What do you like best about RainFocus?

Attendee to attendee tracking event over event for those who attend multiple events in a year. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

Nothing major! They are working to give admins more and more access to work on their own which is always appreciated. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise (> 1000 emp.)
"Great platform, great company!"
What do you like best about RainFocus?

The platform continues to evolve and expand to support our complex needs, and the team is fantastic! Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

Hard to find anything to dislike but there can be a steep learning curve for teams coming from other platforms. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business (50 or fewer emp.)
"Great platform that unifies the event experience"
What do you like best about RainFocus?

They are focused on creating a unified event experience on a platform that is customized for any organizations needs. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

They have a great team and we love working with them. They listen to the clients needs and can keep asking more questions and responding to client needs. Review collected by and hosted on G2.com.

KF
Enterprise (> 1000 emp.)
"Flexible system and great support."
What do you like best about RainFocus?

Rainfocus is flexible and customizable, helping us to tailor content management. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

There is no formatting for exported reports. Review collected by and hosted on G2.com.

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Guest User

What is RainFocus used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

8 months

Perceived Cost

$$$$$
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RainFocus Features
Event creation
User registration process
Payment processing
Email automation
Email customization
Contact list management
Session scheduling
Speaker submissions
Attendee surveys
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RainFocus