Top Rated R2 Docuo Alternatives
47 R2 Docuo Reviews
Overall Review Sentiment for R2 Docuo
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The highlight of R2 Docuo has been:
Regarding the consulting sessions: The use of agile methodologies like scrum by sprints has helped make the development process very simple and accurate in terms of what has been done. The consultants are very professional and provide the necessary value to make the most of each of those sprints. They were very communicative at all times and dedicated the necessary time to ensure everything was clear.
Regarding the software: Thanks to most functionalities being predefined and not requiring knowledge of any programming language, building any tool is very simple. Obviously, if a high-level development is sought, the complexity increases, but the consultants assist at all times. During some sprint, a functionality that did not exist in R2 Docuo was requested, and within days, it was up and running.
Regarding usability: The interface is modern and simple, something appreciated for any work, as it does not require much time to learn to use it efficiently. The possibility for each profile to have control over exactly what it needs to do in each part of the process has been very positive. Review collected by and hosted on G2.com.
As areas for improvement, I would highlight two:
1. Improve communication between the company and the consulting team. I believe that the use of email or calls is fine for specific cases, but it would be better if a ticket system were implemented in the tool (not through the web), where the client can notify the consulting team of small errors or minor extra functionalities. Through ticket communication, it would be possible to keep a thorough record of all matters that are pending initiation, initiated, in testing, or completed over time.
2. Increase the development of databases, so that it is possible to generate general reports of several categories at once in a single line. Review collected by and hosted on G2.com.
La profesionalidad de su equipo a la vez que la cercanía. Tanto Irene como Julia han estado siempre pendientes de lo que necesitabamos, adelantandose y propooniedo mejoras para nuestras necesidades. Review collected by and hosted on G2.com.
No tengo peros, llevamos varios proyectos trabajando con ellos y no tenemos queja alguna, la verdad. Siempre hemos tenido a la misma persona encargada de los proyectos con lo que nos conoce y poco hace falta explicarle. Review collected by and hosted on G2.com.
The consultant helps to find the best alternative. R2 allows you to know the status of the implemented process at all times. Review collected by and hosted on G2.com.
It does not have a spell checker. It is not very intuitive to use. It requires practice to handle the program with ease. Review collected by and hosted on G2.com.
Possibilities of use, integration, and especially the creation of processes, with various alternatives. Multiple usage platforms. Easy management for processes, notifications, etc. Integration both in the office and with external personnel. Review collected by and hosted on G2.com.
Not able to manage from Android tablet Review collected by and hosted on G2.com.
the extraordinary team that helps a lot during all project phases, supporting and suggesting.
The programme is adaptable toalmost any problem Review collected by and hosted on G2.com.
permission are a bit complicated to understand Review collected by and hosted on G2.com.
El trabajo realizado con el equipo de R2Docuo para hacer el desarrollo adaptado a la organización ha sido muy satisfactorio. Review collected by and hosted on G2.com.
Al inicio se trata de una herramienta poco intuitiva que requiere de tiempo para familiarizarse con ella. Review collected by and hosted on G2.com.
This system is very easy to handle as it does not require any complicated type of adjustments or cumbersome implementations in the company to access the database and have complete information on business performance. This system is versatile and powerful because it has everything in its proper place to provide possible solutions for your business in a changing world full of challenges, which has allowed us to organize and manage various types of business models and projects in a unique and very intuitive way.
The technical support team is very professional and attentive, as when problems arise with the software, they are there to resolve both the mistakes made and the errors with the system. Using this system allows us to manage various actions, such as the database, vacation management, discrepancies that arise with the client, among other things. Review collected by and hosted on G2.com.
From time to time, sudden system shutdowns are experienced with certain errors upon restarting. This was reported by the technical support team and they are working on this situation, otherwise, I can say that R2docuo is excellent. Review collected by and hosted on G2.com.
The solution is really easy to use and it requires almost no adjustment period for the employees to learn. The file access control is really powerful. Review collected by and hosted on G2.com.
Only thing that could be improved is some minor aspects like drag and drop from R2 to the computer. Review collected by and hosted on G2.com.
the section of the processes since it is very useful for the project that is being carried out and in the same way it is very practical and easy to use.
It is a mutual benefit since better quality service is provided to our clients and their information is found easily and in a very secure way. Review collected by and hosted on G2.com.
The fact that folders created in the processes cannot be sent or via link, as it will have to be done document by document, and it is a bit time-consuming in terms of process automation. Review collected by and hosted on G2.com.
