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R2 Docuo Reviews & Product Details - Page 2

R2 Docuo Overview

What is R2 Docuo?

Agile Workflow & Doc Manager. Cloud based ECM Software. Contract Management. Document Management & Workflow platform. Store and share your files, organize your documents and control your usual workflows. Define the steps of common workflows in your organization. Create automatic emails for your users and clients. Automate up to 70% of your daily tasks. Use powerful document management features, Organize your files by category. Add metadata, relationships and create user defined queries to get the most of your document and metadata database. Add version control to your documents and create them from Microsoft 365® templates.

R2 Docuo Details
Languages Supported
English, Spanish
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Product Description

Cloud based document management software. Store and share your files, organize your documents and control your usual workflows.

How do you position yourself against your competitors?

R2 Docuo is cloud born and cloud based.

R2 Docuo pricing is unique and extremly flexible. There are two account types: collaborator accounts and user accounts.

Collaborator accounts are limited to file sharing and cloud storage features BUT THEY ARE FREE UP TO 9.999 accounts. This means that you can create accounts for all your customers or employees at no additional cost and configure permissions for them.

User accounts can use advanced features like collaboration, document management and workflow management.

Starting at 15 €/month you get 10GB hosting space, 1 User and up to 9.999 collaborator accounts.

R2 Docuo graphical and intuitive Workflow concept has proven really useful for team leaders and IT managers in different organizations. It is based on a per-document category workflow approach using the technical concept of Finite State Machines (FSM) applied to management tasks.


Seller Details
Year Founded
2012
HQ Location
Madrid, Spain
Twitter
@R2Docuo
301 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®

Jorge R.
JR
Overview Provided by:
Socio Director en R2 Sistemas

Recent R2 Docuo Reviews

Ignacio T.
IT
Ignacio T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use, solves 90% of your information management with no headaches."
I think the best feature is the possibility to easily design and implement your information management flow. We have been using R2Docuo for long ti...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"I found the staff to be very patient and the training was very practical"
It is always a pleasure to work with the customer service staff
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Un gusto trabajar con ellos, como siempre."
La profesionalidad de su equipo a la vez que la cercanía. Tanto Irene como Julia han estado siempre pendientes de lo que necesitabamos, adelantando...
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R2 Docuo Media

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Have you used R2 Docuo before?
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47 R2 Docuo Reviews

4.5 out of 5
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47 R2 Docuo Reviews
4.5 out of 5
47 R2 Docuo Reviews
4.5 out of 5

Overall Review Sentiment for R2 DocuoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Alejandro L.
AL
Gerente Proyectos ECM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about R2 Docuo?

The ease of implementation and configuration of the System. With no more than 2 hours of training, the users were able to use the system. A Documentary Project that usually can last between 1 and 3 months, with R2Docuo took no more than 2 weeks. The users quickly appreciated the benefits of the system, and the purchase order approval process decreased from 3 days to a couple of hours. Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

Perhaps the inclusion of an online document viewer would be a great addition to the product, avoiding the download when one wishes to consult the document, without the need for modification. Review collected by and hosted on G2.com.

Recommendations to others considering R2 Docuo:

At the time of generating a project with R2Docuo, clearly define the metadata of the documents, the associated workflows, the folder structure you wish to implement, and the templates in Word or Excel. Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

The approval cycle of a purchase order used to take a long time and it was not controlled who had it pending. With R2Docuo, the process decreased to a couple of hours and at all times it was known who had the pending approval task.

Security with the documents increased and the sending of multiple copies by email was avoided. Currently, we can classify the different purchase orders based on our suppliers, vendors, types of purchase orders, values, etc...

We were able to control the rejections of purchase orders, classifying them by types of rejections. The purchase order form is automatically filled with the data from the Meta Data, allowing the formats to be standardized so that all vendors generate the same order template. Review collected by and hosted on G2.com.

Response from Jorge Ramírez of R2 Docuo

Thank you very much for sharing your experience Alejandro.

The online document viewing through an HTML viewer has always been a focal point in our roadmap. Although it is honestly not planned to be incorporated in the short term, we are considering alternative solutions such as a possible integration with the native HTML viewing of Microsoft Office 365. Nothing has been decided yet.

We are pleased that you have successfully used R2 Docuo to manage your purchase order process.

Kind regards

Alpe G.
AG
Administrador
Accounting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about R2 Docuo?

Its operation is very intuitive, it has very well-prepared explanatory material that helps you at all times in the startup of the application. The procedure for starting workflows is practical, and the option to have an email sent to you in any process is very interesting. The possibility of granting permissions to different user profiles or user groups is very well designed and is very convenient to apply. Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

The topic of searches using metadata could be improved to expand search options, and it would also be interesting to have more view options available. Another issue is having the possibility of using the mobile version for devices that use the Android system. Review collected by and hosted on G2.com.

Recommendations to others considering R2 Docuo:

Effective solution at a very reasonable price for small businesses starting a digitalization process. Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

Offer a document management service to our clients from the office. On the other hand, the tool allows organizing all the documentation both generated and received. The implementation of the tool is also allowing us to review all our work procedures in combination with our clients, so we are verifying that we are reducing work times, achieving greater simplicity and efficiency in all the procedures that we already have linked to R2 Docu. Likewise, the ability to manage tasks has allowed us to maintain greater control of times and workloads among the people in the office. Review collected by and hosted on G2.com.

Response from Jorge Ramírez of R2 Docuo

Thank you very much to the Alpe team for your Review.

We are glad that you successfully use R2 Docuo to share files securely.

We take note of your improvement suggestions. We plan to add new quick filtering features in the category view based on metadata in our roadmap. We are also working to have the App available for Android in the first half of 2018.

Thank you for submitting your opinion.

Verified User in Utilities
AU
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about R2 Docuo?

Creo que es una herramienta documental que permite organizar la información que desees de una forma lógica, sin necesidad de grandes desarrollos informáticos que implican tiempo y coste elevados, y que permite a personas sin grandes conocimientos técnicos ser creadores y configuradores de un sistema, según sus necesidades.Sin duda destacaría su sencillez, aunque tiene muchas funcionalidades de las que todavía no conocemos el 100%. Permiten gestionar documentos de forma profesional y segura. Muy importante el apoyo de su atención al cliente siempre disponible y abierta a ayudar.

Tienen muy en cuenta al cliente! Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

Por mi experiencia hasta ahora no puedo indicar grandes fallas en el sistema, quizás un visualizar on line o agilizar la forma de realizar descargas masivas o modificaciones de cmapos masivos según algún parámetro concreto. Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

En nuestra unidad estamos ahora en una fase de prueba de la herramienta, pero claramente cada dia vamos viendo su potencial y la gran oportunidad que será contar con un repositorio de todas nuestra comunicaciones a clientes con una ficha donde se definen todas las características importantes de cada documentación. Para une empresa tan grande como la nuestra es importante poder contar con un espacio donde localizar de manera rápida y fácil comunicaciones que se envían a nuestros clientes dede las diferentes unidades operativas y poder utilizar plantillas standarizadas que hagan nuestro tono comunicativo homogeneo y que permitan realizar cambios masivos en momentos puntuales. Todo ello supondrá un ahorro de tiempo importante. Review collected by and hosted on G2.com.

FA
Gerente
Management Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about R2 Docuo?

the possibility of adapting it to my company.

Affordable cost

and the possibility of making suggestions to make changes. Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

at the time of working in the day to day that every time you want to attach or cear some document you have to use the previous step of first downloading it in the local team .... Review collected by and hosted on G2.com.

Recommendations to others considering R2 Docuo:

good product ... you get a lot of performance ... and with. personalized Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

at this time the venficios are all since my company worked with a local server and has nothing to do with working in the cloud .... because you have to adapt to another way of working with documents and when saving files. Review collected by and hosted on G2.com.

GA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about R2 Docuo?

The best part is the security it offers, both in data storage and in the ability to digitally sign information using the digital certificate. And not less important is the possibility of generating process flows over the stored information. Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

I like everything it is capable of doing, but if I were to miss something, it would be the app for Android. Review collected by and hosted on G2.com.

Recommendations to others considering R2 Docuo:

If what you are looking for is to keep the data safe and available from any internet connection and also want to take it a step further and get more out of the information, this is your software. Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

R2docuo resolved the issues of accessing information from different points while ensuring the safeguarding of that information. Review collected by and hosted on G2.com.

Response from Jorge Ramírez of R2 Docuo

Thank you for your review Gonzalo,

We have taken note of your comments. The application for Android mobiles is planned and we are working on it.

Kind regards

Silvia S.
SS
Documentalista
E-Learning
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about R2 Docuo?

R2 Docuo gives you knowledge of what your customers need by telling you what products or services your customers were interested in, asked for or already bought. You also know what problems they had before, and whether they were happy with the solutions you offered them. Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

Software does not work on Mac, so I need to have Windows and Parallels Desktop around. Review collected by and hosted on G2.com.

Recommendations to others considering R2 Docuo:

Upgrade for Mac owners. Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

Management of business processes and automation of administrative processes: workflow. Review collected by and hosted on G2.com.

Response from Jorge Ramírez of R2 Docuo

Thank you for your review Silvia.

We are glad yo know you are getting value from R2 Docuo.

We know that Mac users don't have a desktop application available. Althought that point is in our roadmap to have one in the future, it will not be in the short term, nevertheless I note up your feedback on it.

However we are working hard in the R2 Docuo web portal for it to have almost as much features as the desktop app in the near future always ensuring 100% compatibility with Safari in Apple environments. This together with our iOS App are our main forward lines now for the Apple users.

Regards!

Cristina V.
CV
Auditoria, Consultoria y Desarrollador en Compliance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about R2 Docuo?

The ease of implementation and configuration of the System. Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

Automation of processes. Perhaps the inclusion of an online document viewer would be a great contribution to the product, avoiding the need to download when wanting to consult the document. Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

Management of processes with clients Review collected by and hosted on G2.com.

Alberto O.
AO
CEO Gerente
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about R2 Docuo?

Without a doubt, I would highlight its simplicity; it is a tool that, despite being very simple, has many different functionalities, all of which are useful in the daily life of an SME. Getting the most out of them only depends on the level of involvement of the system administrator.

If we combine this simplicity and ease of use with an economical, flexible licensing policy and pay-per-use model, we have a product worth considering if we want to manage documents professionally and securely. I would also like to highlight the great utility of the collaborator user, a cost-free user that allows third parties to access authorized spaces or documents.

On the other hand, I must say that whenever we have proposed an improvement or suggestion, they have taken it into account and addressed it, with some of them eventually being incorporated into the tool, so we are dealing with a manufacturer that listens to its customers. Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

Sometimes simplicity and the search for a very agile tool lead to dispensing with functionalities that the competition excels in, for example, as of today R2Docuo does not have an OCR engine that allows content search. It is true that searching by content is not usually 100% effective, but when you need it and don't have it, you remember it. Review collected by and hosted on G2.com.

Recommendations to others considering R2 Docuo:

I would recommend conducting a needs assessment to get the most out of the solution, with a proper configuration. Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

In our company, we had used different tools, always more complete and complex than R2Docuo and that ultimately in functionality were far above what we needed.

We manage all the digital document management of our company, the generation of opportunities, offers, project plans, and relationship with our clients from this system.

Highlight two areas: The first is the control that the workflow engine gives us in managing request forms, the second, the time savings in generating offers and project plans, documents that respond to a template and that R2Docuo automatically fills from the system data, controlling versions at all times, something critical in our business processes.

The benefits for our company have been evident, a reduction in economic and time costs, and progress in the digital transformation of ourselves and our clients to whom we provide access to R2Docuo. Review collected by and hosted on G2.com.

Manuel R.
MR
Chief Digital Officer
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about R2 Docuo?

From the very beginning, we were amazed by R2 Docuo's usability. Even though its aspect may seem old fashioned compared to other solutions in the market nowadays, it has everything on its right place. When I first joined the company, they were already using Docuo, and catching up was remarkably easy. Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

The use of colors and the general aspect of the workflow process diagram could use a redesign to make it easier to read and more appealing. That could be a simple way of taking a big step forward without too much effort. Review collected by and hosted on G2.com.

Recommendations to others considering R2 Docuo:

It's worth at least a try, since it's costs are reasonable and can help you transforming or managing your organization Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

We use R2 Docuo as an integral solution for cloud document & workflow management. It is a tool that allows everyone inside and outside the company to be informed about the projects that are going on, their priority and to easily find all the documents related to them. This project and workflow approach to document storage is what makes Docuo such an invaluable tool Review collected by and hosted on G2.com.

Response from Jorge Ramírez of R2 Docuo

Thank you for sharing your experience Manuel,

Great to know the product has a soft learning curve. That's one of our main goals: Keeping it simple.

I agree with you. Workflow process diagrams could be more appealing. We will keep an eye on that when evolving R2 Docuo.

Regards.

FP
Director Organización y Sistemas de Información
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about R2 Docuo?

Ease of use, intuitiveness, control of shared information Review collected by and hosted on G2.com.

What do you dislike about R2 Docuo?

Price can be improved, in the long term the subscription is expensive, in the short term it is acceptable. Review collected by and hosted on G2.com.

What problems is R2 Docuo solving and how is that benefiting you?

Sharing critical information with external parties in a secure and controlled manner Review collected by and hosted on G2.com.

Response from Jorge Ramírez of R2 Docuo

Thank you for valuing R2 Docuo Ferran,

We take note of your comments. Although it is still under study, we are considering enabling annual payment plans with some type of discount or economic advantage. If this finally comes to fruition, current customers will be the first to know.

Kind regards.