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Quore Reviews & Product Details

KR
Hotel Receptionist
Hospitality
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

It is a cloud-based software that helps make the lives of hotel staff and management easier this has led to the team working smarter and the guests stay happier. Review collected by and hosted on G2.com.

What do you dislike about Quore?

The software is not upgraded therefore it does not keep up with the current management i.e one cannot create different accounts for workers in different areas. Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

I would reommend it to anyone looking for this product since its the best in the market, but they have a long way to go. Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

Keeping track of guest in the room. It helps to know if anyone had a bad experience and work to resolve it in timely manner this is because it shows the process from start to finish. Review collected by and hosted on G2.com.

Quore Overview

What is Quore?

Quore is a hospitality technology company dedicated to improving how hotels operate worldwide. Our cloud-based operations app is utilized by 7,200+ hotels in over 48+ countries. Quore is designed to make life easier for all hotel employees by boosting productivity and efficiency while providing valuable insights for management teams. Quore tracks tasks like work orders, guest requests, preventative maintenance, room cleanings, inspections, and more. From housekeeping and engineering to front desk and management, Quore ensures everything runs smoothly, leaving your staff free to focus on what really matters: providing guests with exceptional experiences. With 30+ features, you’ll be equipped to keep your hotel running in tip-top shape. We’re a Choice Qualified Vendor (Cambria PM brand standard), an IHG Preferred Vendor (brand standard for avid hotels and Atwell Suites), and a recommended PM solution for Marriott.

Quore Details
Discussions
Quore Community
Languages Supported
German, English, French, Portuguese, Spanish
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Product Description

Quore is a cloud-based software that has been created to streamline work flow and communication by bringing essential hotel operations into a single location.


Seller Details
Seller
Quore
Year Founded
2012
HQ Location
Franklin, TN
Twitter
@quore
164 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®

KA
Overview Provided by:

Recent Quore Reviews

JD
Jianhong D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Make your daily operations more flexible."
I like Quare because it takes care of adapting properly, developing software solutions precisely for hotels, which I love because it takes care of ...
KR
Kane R.Mid-Market (51-1000 emp.)
4.0 out of 5
"Digital hospitality solution. "
It is a cloud-based software that helps make the lives of hotel staff and management easier this has led to the team working smarter and the guests...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Details don’t get missed with Quore "
All work/tasks are logged and saved. Communication with all staff is shared and verified through Quore.
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Quore Media

Quore Demo - Dashboard
Quore's Dashboard
Quore Demo - To Do app
Quore's To Do app
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13 out of 14 Total Reviews for Quore

4.3 out of 5
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13 out of 14 Total Reviews for Quore
4.3 out of 5
13 out of 14 Total Reviews for Quore
4.3 out of 5
G2 reviews are authentic and verified.
JD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

I like Quare because it takes care of adapting properly, developing software solutions precisely for hotels, which I love because it takes care of the daily tasks that must be performed, but it makes them run more efficiently , prolonging a fluid interaction with the guests present in said facility, guaranteeing at the same time a comfortable and extensive experience to each of these clients and to the establishment's staff through the prudent optimization of the efforts carried out, being one of my favorite points in relation to this application. Review collected by and hosted on G2.com.

What do you dislike about Quore?

It is a basic solution system for the daily tasks that are developed within an establishment, mentioning that it does not contain an extensive line of use options, which cannot be determined as a complete software, since it requires multiple functionalities to develop complex work, from a mobile POS payment method to an application for online reservations, being a simple program, nothing practical and much less creative. Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

It is an ideal software for hotels, since they can develop their basic daily tasks in a more compliant and easy way in its entirety, precisely because of the automation present in these systematization, mentioning that Quore as a CRM system is quite useful for these classes of businesses, including hospitality for medical resources in circumstances of interaction with patients or lodging in a certain room with direct interactions for said recurring reason, covering all these needs, for a more flexible environment in terms of ease. Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

We can mention that this software is taken into account within our organization, above all as a basic CRM system, since it is in charge of the financial areas and the income that we constantly maintain for an analysis in the accounting that is due. compulsorily generate as a company, and as a necessary server for direct relationships with customers that we acquire from the same interface in order to solve doubts about the services that we subsequently implement, being very useful for the daily issues that are carried out in the hosting process real estate and the economic administration that we carry out. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

Overall, Quore is a decent platform, but it honestly has a lot of room to grow. One thing that stands out is the customer service is great when issues arise. Review collected by and hosted on G2.com.

What do you dislike about Quore?

reporting: if you have to have conference calls for reports to be explained to you, it is not an effective report.

Users: users need to be able to be placed in multiple departments without having to create different accounts for when they work in different areas.

Etc... it feel like Quore does some things great, but other are clunky. I shouldn’t call quore and ask about doing a thing and be told how to work around said thing. If you are already telling people work arounds, that is a clear opportunity for product improvements. Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

Go for it. It is good and I believe it will continue to improve. Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

PM management, removing paper check lists, cash counts, ability to provide statistical feedback to housekeepers about trends...etc Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

You can used it to communicate with other shifts, so if there is a maintenance problem or housekeeping problem the other shift can see it best part is so can your manager. So if you forget to tell him/her bam , it’s right there! Also , we use it to count our draw/safe , no more calculator. Just type in the number and your drop and it does it for you! You can also add a not anywhere in the system before you post it. Review collected by and hosted on G2.com.

What do you dislike about Quore?

Its very vague to what the solution was. But again you can write it in the notes. It definitely needs a bit of tweaking when it comes to what it can use. There is so much more potential there. Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

If you have a big team this is for you! Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

Definitely communicating! It helps other all over the property know what’s going on. So there is less confusion. And more time for us to book you a suite without having to yell over the walkie talkie . Review collected by and hosted on G2.com.

Becki O.
BO
Plumber Helper
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

I like the fact that you can communicate with so many co-workers at once about guests needs. Review collected by and hosted on G2.com.

What do you dislike about Quore?

So far there is nothing that I dislike about Quore Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

Quore allows us to fix a guest issue quickly with the use of walkies that can be heard by all. Benefits of Quore are that it saves on paper for our checklists, allows postings of needs in real time, and offers our staff a place for detailed work orders, lost and found logs, and general info to be posted and read so all are aware on duty. Review collected by and hosted on G2.com.

Thy Thy N.
TN
Front Desk
Higher Education
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Quore?

I like that it has alerts, immediate alerts to the application. Review collected by and hosted on G2.com.

What do you dislike about Quore?

Sometimes it alerts you too much on things that you know are already happening. Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

Try to make Quore more user friendly. Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

Housework, To do lists, and things that I need to get to the guests. The benefits are the reminders. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

All work/tasks are logged and saved. Communication with all staff is shared and verified through Quore. Review collected by and hosted on G2.com.

What do you dislike about Quore?

App at times freezes or takes a long time to load. Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

Any guest issues or hotel issues are being solved with Quore. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

As a hotelier I like that right at the Dashboard it is easy to see any needs that have been taken care of and the guest that need help. All managers are aware and take immediate action. I can see when an issue is resolved and how the customer responded. Review collected by and hosted on G2.com.

What do you dislike about Quore?

As the manager we get automatic responses to what is happening with guests and when they post a log I will get more than one response to the same issue when it was already taken care of. Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

I would highly recommend Quore to any hotel that is trying to find an easier way of resolving issues with room repairs and increasing customer service response time. Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

In the hospitality industry I have nearly 100 rooms that have a different guest in the room almost every night and this is the best way for us to track problems with a room that needs repaired. We can track who has had a bad experience and work to resolve it in a timely manner. We can see the process from start to finish. Review collected by and hosted on G2.com.

Angela S.
AS
Night Auditor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

All the many useful and working apps. It has apps for all tasks needed while working. Review collected by and hosted on G2.com.

What do you dislike about Quore?

Dislikes would be the crashing off apps at times. Missing apps on my account that other colleges' have but not on mine. Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

Get all apps and features to ensure better communication amoung employess throughout shifts Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

Business problems being solved are using the Quore login to communicate with other employees about our guest needs and accomodations. Giving guests what they request through Quore information logs Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

Quore is really great software for those who work in the hospitality industry. It allows for people from multiple departments (Housekeeping, Engineering, Front Desk, etc.) to collaborate and write notes for issues that need to be passed onto other departments. It also allows us one place to log key issuance, guest complaints, work orders for engineering, and even cash flow to help reconcile end of day cash numbers. Very highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Quore?

There so far as not been a single thing that I dislike that I can attribute to Quore. Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

Definitely sit down with the Quore rep and discuss all of it's features and see how it could benefit your hotel. Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

Collaboration, and engineering requests for guest rooms are big ones. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quore?

I like how quore moves our property into the 21st century. Eliminates radio traffic and misc calls between employees. Everything is handled and tracked online Review collected by and hosted on G2.com.

What do you dislike about Quore?

Nothing to dislike about using quore. Its helped beyond words Review collected by and hosted on G2.com.

Recommendations to others considering Quore:

Its a life saver Review collected by and hosted on G2.com.

What problems is Quore solving and how is that benefiting you?

This software has been very beneficial by what i wrote in the field above! Review collected by and hosted on G2.com.