Quickbase Reviews (1,571)

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Quickbase Reviews (1,571)

View 2 Video Reviews
4.5
1,571 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Quickbase for its ease of use and flexibility, allowing teams to build custom applications without extensive coding knowledge. The platform's ability to streamline workflows and integrate with existing tools enhances productivity, making it a valuable asset for various business needs. However, some users note that the user interface could be improved for a better overall experience.

Pros & Cons

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Jim V H.
JH
Jim V H.
Builder
Enterprise (> 1000 emp.)
"Mostly Fast, Stable Data Store with UI—But Support and Transparency Need Work"
3.5/5
What do you like best about Quickbase?

If you need a data store with UI. A store you can share with customers and internally. The platform is very fast and stable. There are multiple ways to build the same solution depending on how much time one has to learn the details. The community is supportive and love to come up with a million solutions. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

With proper support this service could be really good. The long term committment it would take is missing a champion capable of understanding humans. Product comes off as impatient and appears to have a different agenda than the customers. This difference leads to a lack of comminucation and transparency and thus confidence. Further, fit and finish falters as things break and no one fixes them claiming end of support (for years). One feels a resistance when talking with employees. Many employees express frustration by the disconnect between leadership and providing quality software. At the cusomer level the dysfunction appears as turbulence, high turnover rate, quota's and deadlines. The result is the Software as a Service model no longer acts like a service for the customer but a struggle. The software is good. Review collected by and hosted on G2.com.

Matthew C.
MC
Matthew C.
Production Support Lead
Mid-Market (51-1000 emp.)
"There is a learning curve, but once you are familiar with the environment it's a great tool."
4/5
What do you like best about Quickbase?

Building relationships is easy, and creating a variety of reports is fairly intuitive. There's a lot of flexibility in database design and options to automate workflows. There are multiple resources within the community, albeit they may not be 1-to-1 for what you need to accomplish. Further, improvements to existing features (e.g. Forms) was a game changer. Release Notes on new products, features, and quality improvements via a centralized 'public' application is now accessible. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

Although there's documentation of its features on the corporate website and training modules, you will often find their provided examples rudimentary. If your plan does not include some form of technical support/office hours, you may take hours trying to work out and find a reliable and scalable solution for your database needs. If a product feature has a bug that is impacting your reports or notifications, it could take 5+ weeks for it to be resolved or addressed. Review collected by and hosted on G2.com.

Response from Camille Shortridge of Quickbase

Hi, Matthew; thank you for your review and feedback! We're glad you are enjoying Quickbase and that the recent features we've launched to our forms have been a game changer for you and your teams!

If you need additional support from our team outside of the robust library of articles and video content in Quickbase University, please do not hesitate to reach out to your dedicated Customer Success team, as they are here to help! They can connect you with one of our product specialists to support your needs. We've attached our technical support contact page below.

Thanks again for taking the time to leave your feedback, and we look forward to hearing from you soon.

See how Quickbase improved
AH
Alan H.
Managing Director
Small-Business (50 or fewer emp.)
"Intuitive Quickbase That Makes Building Apps and Automating Reports Easy"
4.5/5
What do you like best about Quickbase?

We find Quickbase intuitive to use, especially as I am not an IT specialist - merely a daily, enthusiastic user.

By experimentation and trial & error, the logic within QB has allowed me to build the apps and databases myself. It's been a great learning process, and has been very successful.

A key feature is that I have been able to automate reports to send to project participants outside of our user group. It certainly beats creating manual reports. That said, it would really help if reports could be sent as attachments instead of being embedded in the email.

I have found it easy to share information and implement dashboards to other users in a secure manner.

QB's customer support is good although I would welcome a "pay as you go" option to assist with minor challenges that only require maybe 10 minutes of assistance. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

I would like to learn how to make the presentation more elegant with images and branding. I suspect this can be done, but would like some of tutorials to be available for this, and indeed for other things. Accessing direct support can be expensive for a small business like ours. Review collected by and hosted on G2.com.

Waldo Luke R.
WR
Waldo Luke R.
Founder & CEO
Small-Business (50 or fewer emp.)
"Customisable software solutions that integrate easily with your other software solutions"
5/5
What do you like best about Quickbase?

Easy to use, lots of integration opportunities with other platforms. There is a growing market of customers who do not want to invest in large expensive solutions but want targeted solutions based on their needs. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

The limited structure for non-user access. The partner program is virtually non-existent. Review collected by and hosted on G2.com.

MB
Marie B.
EHS Specialist
Mid-Market (51-1000 emp.)
"Confident Learning Curve for Creating Custom Reports"
5/5
What do you like best about Quickbase?

I use Quickbase to organize and track waste management for several facilities. I am in my tracking logs almost daily. I can not pick just one feature I like the best, there are several. For example, I love how much time I am saving having everything in one place, how easy it is to share with other team members, and having the drop down menu prevents duplications. As well as how easy it is to export to a spreadsheet or email a log to others that are not on the team. Before Quickbase, I had to do a lot of copy/paste from multiple places to create a report. This was time consuming and not a very accurate way to get the numbers so things had to be checked and double checked often. Some reporting could take hours, now, with the customer reports, it is simply choose what is needed by clicking a couple of button, select the date range and its ready to be sent out. I do appreciate how I can click into the reports and it takes me directly to the data behind the numbers. Maybe that is the #1 feature, for today anyway. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

I'm still learning how to create my own reports. This doesn't seem to be very easy for me yet. But I'm sure after I've done it a few more times I will get the hang of it. I have had a chance to customize a few. Review collected by and hosted on G2.com.

AS
Autumn S.
Operations Manager
Mid-Market (51-1000 emp.)
"Quickbase Centralizes Our Data with Flexible Permissions and Automation"
5/5
What do you like best about Quickbase?

Quickbase makes it easier to manage and track the data we need without having to jump between multiple systems. I like that it centralizes everything in one place, especially for tracking studies, agreements, and invoicing. It’s also flexible enough to adapt to what we need as we grow. For example, we’ve been able to set up permissions so users only see the data relevant to them, which is important since we have multiple sites using the app. The ability to customize forms and automate processes is another big plus—it saves us time and reduces manual work. I also appreciate that Quickbase offers tools like pipelines to help cut down on repetitive data entry. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

So far, I haven’t been able to identify any downsides. They’ve been helpful and responsive. Review collected by and hosted on G2.com.

Ana M.
AM
Ana M.
Business Consulting Analyst
Mid-Market (51-1000 emp.)
"Easy to Learn, Friendly System, and a Great Quickbase Community"
4/5
What do you like best about Quickbase?

l like that I find it very easy to use or to learn how to use it. I believe it simplifies a lot of code solutions by having a much more friendly system. Also the community around Quickbase is great. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

There are some features in Quickbase that I think fall short to the needs of the users. Like for example allowing us to select which changes we want to publish in sandboxes instead of having to publish the whole thing. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Flexible CRM small buisness solution that can be self managed"
3.5/5
What do you like best about Quickbase?

Quickbase is easy to use and simple to set up without the need for specialist services if you are a little bit tech savy. Pipelines allow you to do low code integrations with many outside resouces. The Open API's allow you do make it a central hub for data Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

The lack of "dynamic forms". Too often you need to rely on pipelines for if this then that type actions, some of those actions could be done better in the webforms so that the user does not have to navigate away and wait fo the pipeline. Additionally the relationsship between tables are not as smooth as they could be. It would be great to be able to write advanced sql type queires with multiple joins the create editable data in a more centralized way Review collected by and hosted on G2.com.

Response from Jerry Kleva of Quickbase

Thank you for sharing your positive experience with Quickbase. We understand your concern about the base license requirement and the connection options for pipelines in the Teams package. Your feedback is valuable to us and we will take it into account as we continue to enhance our product.

CC
Chris C.
CIO
Construction
Enterprise (> 1000 emp.)
"Quickbase has become a mission critical app"
5/5
What do you like best about Quickbase?

Quickbase has allowed mostly tech-savvy business people to create an application that fits the way we do business. When an "off the rack" system didn't fit, we were able to stitch together our own tailored system. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

We found the mobile use of our Quickbase application to be a little underwhelming. While everything is possible, it does not flow and function nearly well enough to be a robust mobile solution. Review collected by and hosted on G2.com.

Eric B.
EB
Eric B.
Lead Data Analytics Engineer
Financial Services
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Rapid Analytics Development with Powerful Pipeline Automation"
4.5/5
What do you like best about Quickbase?

This low-code app builder has enabled rapid development of analytics-focused frameworks. We no longer have to manually handle our data tasks, because its pipeline automation feature takes care of that work for us. I particularly like the table relationships feature, since it makes it easier to organize and connect our complex datasets in a clear, structured way. Review collected by and hosted on G2.com.

What do you dislike about Quickbase?

Honestly, there wasn’t anything I specifically disliked. That said, I do think the data visualisation options could be more powerful, and the data transformation capabilities could be more extensive. Review collected by and hosted on G2.com.