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Qualaroo Reviews & Product Details - Page 3

Qualaroo Overview

What is Qualaroo?

Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves teams of the burdens that comes with user research. From your mobile app to web app, you can deploy Qualaroo’s trademark nudge and use features like advanced targeting, dynamic insight reporting, sentiment analysis and more. Leading brands like Zillow, Lenovo, Twilio, TripAdvisor trust Qualaroo to capture qualitative feedback that drives real business results.

Qualaroo Details
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Product Description

Improve Website Conversions


Seller Details
Year Founded
2012
HQ Location
San Antonio, TX
Twitter
@Qualaroo
37,786 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

SC
Overview Provided by:
Content Marketing Manager at Qualaroo

Recent Qualaroo Reviews

AS
Akshay S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable for quick customer insights"
We can throw up a survey in minutes without messing with a bunch of settings, which is great when we need quick feedback. The targeting options are...
Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Loved the usability"
Being able to get feedback from customers while they’re actually on our site is a huge win. No more hoping they’ll respond to an email later. The r...
TB
Tarun B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Precise targeting that boosts user engagement."
I love Qualaroo's advanced targeting features. With Qualaroo, I can target specific users with my surveys and questions, ensuring I'm getting feedb...
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Qualaroo Media

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47 out of 48 Total Reviews for Qualaroo

4.3 out of 5
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47 out of 48 Total Reviews for Qualaroo
4.3 out of 5
47 out of 48 Total Reviews for Qualaroo
4.3 out of 5

Qualaroo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QualarooQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

We were getting quite random answers because our surveys weren’t reaching the intended users all the time. We fixed that with some great targeting options we found in their software. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

The visuals on the dashboard blend into each other because of the blue-grey color palette. This makes it a little hard if you want to refer to the figures back and forth from other software because they all seem very similar. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Go for it if you want accurate targeting of your surveys. We suggest going deep into their targeting options to really get the surveys served to the people you need answers from. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

The ability to target exactly the demographic we want is something we have tried to find in two other survey software before we found Qualaroo. Our surveys for gathering product feedback needed to be delivered according to the feature page that the user was on, and by choosing our subdomains for various surveys we could do that. The responses help us address user concerns. Review collected by and hosted on G2.com.

MQ
Deputy Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

The templates for the surveys came in pretty handy. We took the white labeling option and the nudges blended well Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

We wanted to go the whole hog and change up the nudge design (shape) but that was not an option, we could only place it in different areas of our page...so maybe theycould look into that Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

We needed feedback that reduced bounce. A lot of people were leaving after hangingaround for over a minute, which meant something was missing in the homepage and afew other product pages. Once we got the nudges up, we asked everyone after fifteen seconds of lingering to tell us what they were looking for & fixed the issue page by page.The bounce rate has gone down considerably in the preceding months and into the bargain, we got more than a few additional pieces of advice from more forthcoming

customers. Review collected by and hosted on G2.com.

VG
Digital Marketing Team Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Qualaroo?

Qualaroo is best suited for surveys where you know which visitors you want to query. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

Qualaroo lacks some variety in terms of the visual appearance of their ‘nudge’. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

I used it to collect feedback from those website visitors who were spending too much time on my home page, scrolling through it but not hovering or clicking on any of the CTAs. I integrated Qualaroo with FullStory and parsed all the recordings to discover the lack of attention catching CTAs. So I moved my CTAs to the sides rather than down the middle (between the copy). The floating CTAs are already working better. Review collected by and hosted on G2.com.

AU
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

We use a lot of platforms for taking care of various aspects of our business, like salesforce for CRM and mailchimp for marketing campaigns, and a few smaller platforms. Qualaroo integrated well with these two main ones pretty seamlessly and got our feedback mechanism sorted out. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

We can;t put a finger on anything specifically, so we chose to give this question a pass. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Make sure you really need the features you are getting, because it took us a couple of months to find out everything apart from the integrations. Finally, we called up our onboarding manager and she took us through the rest of the features we didn;t know about or couldn't figure out. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

Mainly, we needed to align the customer responses with our sales and marketing teams as closely as possible, and this software cut down the time and associated lag considerably. Review collected by and hosted on G2.com.

Verified User in Consumer Services
IC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

For me, it was the templates that made the process of creating surveys easy, because I hadn’t done anything like that before. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

I would’ve loved to have some more options for the NPS template, and more follow up questions to choose from, too. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

I’d say that because it’s such a small and almost cute nudge, most of my friends and close circle who I asked for opinions before making it live on the blog kind of liked it, so I recommend it too. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

I wanted to see if my followers would recommend my blog to others, and this little popup did the job. I made a couple of follow up questions on my own, and the easy install on my blog was cool, too! Review collected by and hosted on G2.com.

PG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

It was super quick to fire up the couple of popups we needed to run on our beta website. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

If we were nitpicking, it would be about the lack of color palettes for the surveys - there seem to be only 2. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

We had our target demographic in mind while designing the different versions of our webpage, so we needed to A/B test and compare the versions as well as the variations we were considering within each version. We just set them up on select subdomains and ran the surveys! Review collected by and hosted on G2.com.

SS
PA Web Designer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

The ability to create surveys for our app betas without adding to phone resource usage. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

Limited colors (at least in the free version that we tried). Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Choose your plan wisely Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

We are in the fine-tuning stage of our app launch, so we wanted to iron out any issues as we countdown to launch day. We ran anonymized surveys on test versions given to random users recruited by third-party testers. Some of what we knew was confirmed and a little new information was learned. Review collected by and hosted on G2.com.

PP
Team Lead SEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

Qualaroo is very easy to use & it comes with a wide range of targetting options. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

We have been using Qualaroo to collect feedback around content that goes live on our website. As of now, I have no issues. It's been working perfectly fine. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Qualaroo is very flexible. You can implement it anywhere your like !

You can always try out their trial version before making a purchase. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

Qualaroo has helped us understand what our readers our looking for. This has helped us improve our content quality to a great extent. Review collected by and hosted on G2.com.

AV
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

The iOS & Android SDK helped us expand our services into the mobile platforms based on beta testers’ feedback. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

The Sentiment Analysis package cost us a little extra, we would have liked it to be part of the paid plan we bought to get the Nudges going. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

We were rolling out our product expansions for mobile platforms and needed light surveys that did not interfere with our running test code. Nudges proved to be almost zero-stress popups. Review collected by and hosted on G2.com.

PB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualaroo?

Sentiment Analysis of the customers’ free-form responses. This makes it easier to understand where and how customers are facing the most difficulties. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

There were no major points to dislike as such; perhaps the price point could be a bit lower. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Use the customizability to ask your customers exactly what they want to see getting improved or fixed in your services. When you let customers respond freely instead of choosing from drop-downs or radio buttons, they really open up about what’s been troubling them, and then you can fix that Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

It took us a little time to understand the settings which were required for advanced targeting. Review collected by and hosted on G2.com.