
We were getting quite random answers because our surveys weren’t reaching the intended users all the time. We fixed that with some great targeting options we found in their software. Review collected by and hosted on G2.com.
The visuals on the dashboard blend into each other because of the blue-grey color palette. This makes it a little hard if you want to refer to the figures back and forth from other software because they all seem very similar. Review collected by and hosted on G2.com.
The templates for the surveys came in pretty handy. We took the white labeling option and the nudges blended well Review collected by and hosted on G2.com.
We wanted to go the whole hog and change up the nudge design (shape) but that was not an option, we could only place it in different areas of our page...so maybe theycould look into that Review collected by and hosted on G2.com.
Qualaroo is best suited for surveys where you know which visitors you want to query. Review collected by and hosted on G2.com.
Qualaroo lacks some variety in terms of the visual appearance of their ‘nudge’. Review collected by and hosted on G2.com.
We use a lot of platforms for taking care of various aspects of our business, like salesforce for CRM and mailchimp for marketing campaigns, and a few smaller platforms. Qualaroo integrated well with these two main ones pretty seamlessly and got our feedback mechanism sorted out. Review collected by and hosted on G2.com.
We can;t put a finger on anything specifically, so we chose to give this question a pass. Review collected by and hosted on G2.com.
For me, it was the templates that made the process of creating surveys easy, because I hadn’t done anything like that before. Review collected by and hosted on G2.com.
I would’ve loved to have some more options for the NPS template, and more follow up questions to choose from, too. Review collected by and hosted on G2.com.
It was super quick to fire up the couple of popups we needed to run on our beta website. Review collected by and hosted on G2.com.
If we were nitpicking, it would be about the lack of color palettes for the surveys - there seem to be only 2. Review collected by and hosted on G2.com.
The ability to create surveys for our app betas without adding to phone resource usage. Review collected by and hosted on G2.com.
Limited colors (at least in the free version that we tried). Review collected by and hosted on G2.com.
Qualaroo is very easy to use & it comes with a wide range of targetting options. Review collected by and hosted on G2.com.
We have been using Qualaroo to collect feedback around content that goes live on our website. As of now, I have no issues. It's been working perfectly fine. Review collected by and hosted on G2.com.
The iOS & Android SDK helped us expand our services into the mobile platforms based on beta testers’ feedback. Review collected by and hosted on G2.com.
The Sentiment Analysis package cost us a little extra, we would have liked it to be part of the paid plan we bought to get the Nudges going. Review collected by and hosted on G2.com.
Sentiment Analysis of the customers’ free-form responses. This makes it easier to understand where and how customers are facing the most difficulties. Review collected by and hosted on G2.com.
There were no major points to dislike as such; perhaps the price point could be a bit lower. Review collected by and hosted on G2.com.