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Quadient Inspire Reviews & Product Details - Page 10

Quadient Inspire Overview

What is Quadient Inspire?

Quadient Inspire is a customer experience management (CXM) software portfolio that enables organizations to create personalized, human-centric, relevant customer communications that span the entire customer lifecycle. These meaningful communications can be delivered through customer-preferred digital and print channels, resulting in a better customer experience.

Quadient Inspire Details
Product Website
Languages Supported
Czech, German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish, Swedish, Chinese (Simplified)
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Product Description

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps hundreds of thousands of customers worldwide simplify the connection between people and what matters.


Seller Details
Seller
Quadient
Company Website
Year Founded
1924
HQ Location
Bagneux, France
Twitter
@Quadient
3,933 Twitter followers
LinkedIn® Page
www.linkedin.com
3,792 employees on LinkedIn®
Ownership
EPA: QDT
Description

Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences.


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Recent Quadient Inspire Reviews

Kamal K.
KK
Kamal K.Mid-Market (51-1000 emp.)
5.0 out of 5
"One Stop Solution"
The accuracy of the product is phenomenal. The scripting ability of Inspire can achieve every type of CCM problems.
Elisabeth D.
ED
Elisabeth D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Les produits de Quadient Inspire offrent une solution à quasiment chaque problème"
Je connais les produits Designer et Evolve de Quadient Inspire, à un niveau avancé. J'utilise Designer depuis plusieurs années dans le cadre de mes...
prabal s.
PS
prabal s.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best CCM Tool"
Quadient Inspire ease to use Quadient Inspire Ease to Implementation Quadient inspire use in Document Creater Quadient inspire Read ant type of...
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Quadient Inspire Media

Quadient Inspire Demo - Customer journey mapping
Use Inspire's customer journey mapping to identify gaps and pain points in the customer journey so CX leaders can address.
Quadient Inspire Demo - Mobile and web
Quadient Digital Advantage Suite enables you to develop personalized mobile and web experiences that are fully integrated with core systems and aligned with non-digital communication channels.
Quadient Inspire Demo - Design once, deliver any channel
Digital Advantage Suite enables you to develop personalized mobile and web experiences that are fully integrated with core systems. Inspire’s omnichannel preview lets you see how the communication will look on a variety of devices and screens.
Quadient Inspire Demo - Ad hoc communications for 1-to-1 personalization
Inspire Interactive makes it easy to create personalized ad-hoc communications with pre-approved blocks of content.
Quadient Inspire Demo - Easily modify content and track changes
Streamline approvals with the ability to accept or reject content changes via a ‘change tracking feature that maintains a real-time audit trail.
Quadient Inspire Demo - More cloud options
Quadient-hosted public Container Registry allows you to download and configure pre-built container images of Inspire Flex, saving months of dev time.

Official Downloads

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Video Reviews

113 Quadient Inspire Reviews

4.8 out of 5
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113 Quadient Inspire Reviews
4.8 out of 5
113 Quadient Inspire Reviews
4.8 out of 5

Quadient Inspire Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Quadient InspireQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Mitch K.
MK
Freelance Writer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
RK
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quadient Inspire?

This is a CCM platform that helps companies to obtain a personalized administration and management of communications. You can make a multiple registration, print and generate PDF at the same time. In addition, many types of output files can be created through it, PDF, PS, XML, HTML text, Image, JIF among others. It is easy to use compared to other printing software. It also has tools for automation, which you can configure in a simpler way. You maintain work fluency and save time that you can channel into other area. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Our results have been good and satisfactory, but for some members of the work team it has presented a very steep learning curve, however it is not a problem since our objectives have been fulfilled and compared to other software it is a bit high the cost but for us it is worth every penny. Review collected by and hosted on G2.com.

Recommendations to others considering Quadient Inspire:

It is ideal for any large-scale variable document composition, plus workflows and templates for invoices, reminders, contracts and much more can be created in a matter of hours. It has tools and functions that are easy to use but at the same time you will also learn every day from each one of them, you can channel the time saved in other areas if you wish, in general it is very complete and when compared with other software it is better, it is worth what cost. Totally recommended. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

We use this software as the engine that drives the production of documents for our company, where we are the providers of services, printing and mail for credit cooperatives and local companies, we also create workflows for the entire team in a short time period of time and we can focus on other areas to improve the performance and productivity of our company. We have the ability to configure complex universal templates for frequently repeated tasks. We are happy with the results and now we have the ability to provide higher quality work. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about Quadient Inspire?

Easy to use and able to understand existed setup very quickly because graphical representation of workflows Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

I have not seen any major issues. Quadient products are very user friendly Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

I am working on designing templates using inspire designer Review collected by and hosted on G2.com.

Joshua Honestraj S.
JS
Application Development Specilist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Quadient Inspire?

Its a next GEN CCM tool, whic had lot of options for customization. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Too much coding involved, in those case it turns out be a place where people start coding. That's not how CCM works. Review collected by and hosted on G2.com.

Recommendations to others considering Quadient Inspire:

Its a good product, know your requirement before hand and quadient can help you achieve it. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Making customer experience better for our clients. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Quadient Inspire?

The application is always expanding features. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

The service and support is solid. Nothing comes to mind. Review collected by and hosted on G2.com.

Recommendations to others considering Quadient Inspire:

Great CCM solution - always evolving, meeting needs in multiple verticals. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

We are moving faster to get changes deployed for our clients. Review collected by and hosted on G2.com.

AF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Quadient Inspire?

Great integration between Inspire modules to create a truly powerful view of the customer journeys and communications required and when. This helps deliver a truly omni-channel customer experience and increased NPS. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Although it does integrate with a set number of other tools, full integration with different tools isn't so easy, but possible. Review collected by and hosted on G2.com.

Recommendations to others considering Quadient Inspire:

Use CJM to map communication flow before building attributes/templates in Designer and Interactive. This will give direction and prioritisation for delivering omni-channel personalised customer experiences. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Visualisation of customer journey with communications and customer insight to help us design a greater customer experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Quadient Inspire?

I appreciate the sheer breadth of solutions offered by Quadient Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

I dislike the 'product funnel' that is channeling existing customers towards their Inspire Scaler platform. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Quadient Inspire does an excellent job producing documents with unique designs for each of our clients. Review collected by and hosted on G2.com.

SS
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Quadient Inspire?

designer with lot of components and its look and feel Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

the software is not properly adjusting its resolution on different screens Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

it is helping me in Communication management Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Quadient Inspire?

The data manipulation tools in Inspire designer are amazing. Hugely powerful and fast, even when dealing with huge amounts of data. Most of the time it is easier for users to give me raw data and for me to create a set of manipulations that can be run as needed then for them to reorganised and cleanse the data themselves. The built-in tools meet most requirements but the ability to add scripts at every level means that the system is infinitely tweakable. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Inspire is an immensely powerful enterprise tool and therefore a certain level of complexity is expected, but the learning curve for it is like Everest. It is steep and goes on for what feels like forever.

I have been working with the tools for almost 3 years and barely feel like I have scratched the surface. I find a new tool or way to do things every week and end up going back to and making things better all the time.

Luckily the online support community is great and always ready to help find a solution. Review collected by and hosted on G2.com.

Recommendations to others considering Quadient Inspire:

This is not the only solution of its kind but of the ones i've used it is by far the best. The level of flexibility and the power of the tools make it capable of meeting all your requirements. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Quadient inspire takes the boring and cofusing output of our primary fund managment solution, and produces amazing looking, information packed reports that help our clients see what is happening with their money. Its allows us to meet our reporting standards in a way that is customised for our users. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Quadient Inspire?

Quadient is user friendly with its GUI feature and other multiple features Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

It does not have good features on Form Control Review collected by and hosted on G2.com.

Recommendations to others considering Quadient Inspire:

If you are looking for good trendy features , then go for Quadient Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Continuous Delivery of new requirement to customer Review collected by and hosted on G2.com.