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Quadient Inspire Reviews & Product Details

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Quadient Inspire?

The UI of Quadient Inspire is perfect. It's easy to use. Also, Quadient contains preprocessed functionality modules which make work more convenient. Integration is effortless. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

There is no such major issue with Quadient that I have faced. Sometimes it lags during production. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Migration of Projects from different technologies.

Creation of On-demand document.

Document composition and dynamic communications. Review collected by and hosted on G2.com.

Quadient Inspire Overview

What is Quadient Inspire?

Quadient Inspire is a customer experience management (CXM) software portfolio that enables organizations to create personalized, human-centric, relevant customer communications that span the entire customer lifecycle. These meaningful communications can be delivered through customer-preferred digital and print channels, resulting in a better customer experience.

Quadient Inspire Details
Product Website
Languages Supported
Czech, German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish, Swedish, Chinese (Simplified)
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Product Description

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps hundreds of thousands of customers worldwide simplify the connection between people and what matters.


Seller Details
Seller
Quadient
Company Website
Year Founded
1924
HQ Location
Bagneux, France
Twitter
@Quadient
3,933 Twitter followers
LinkedIn® Page
www.linkedin.com
3,792 employees on LinkedIn®
Ownership
EPA: QDT
Description

Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences.


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Overview Provided by:

Recent Quadient Inspire Reviews

Kamal K.
KK
Kamal K.Mid-Market (51-1000 emp.)
5.0 out of 5
"One Stop Solution"
The accuracy of the product is phenomenal. The scripting ability of Inspire can achieve every type of CCM problems.
Elisabeth D.
ED
Elisabeth D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Les produits de Quadient Inspire offrent une solution à quasiment chaque problème"
Je connais les produits Designer et Evolve de Quadient Inspire, à un niveau avancé. J'utilise Designer depuis plusieurs années dans le cadre de mes...
prabal s.
PS
prabal s.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best CCM Tool"
Quadient Inspire ease to use Quadient Inspire Ease to Implementation Quadient inspire use in Document Creater Quadient inspire Read ant type of...
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Quadient Inspire Media

Quadient Inspire Demo - Customer journey mapping
Use Inspire's customer journey mapping to identify gaps and pain points in the customer journey so CX leaders can address.
Quadient Inspire Demo - Mobile and web
Quadient Digital Advantage Suite enables you to develop personalized mobile and web experiences that are fully integrated with core systems and aligned with non-digital communication channels.
Quadient Inspire Demo - Design once, deliver any channel
Digital Advantage Suite enables you to develop personalized mobile and web experiences that are fully integrated with core systems. Inspire’s omnichannel preview lets you see how the communication will look on a variety of devices and screens.
Quadient Inspire Demo - Ad hoc communications for 1-to-1 personalization
Inspire Interactive makes it easy to create personalized ad-hoc communications with pre-approved blocks of content.
Quadient Inspire Demo - Easily modify content and track changes
Streamline approvals with the ability to accept or reject content changes via a ‘change tracking feature that maintains a real-time audit trail.
Quadient Inspire Demo - More cloud options
Quadient-hosted public Container Registry allows you to download and configure pre-built container images of Inspire Flex, saving months of dev time.

Official Downloads

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Video Reviews

112 out of 113 Total Reviews for Quadient Inspire

4.8 out of 5
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Quadient Inspire Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Quadient InspireQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Elisabeth D.
ED
Développeuse éditique #Quadient - formations et certifications
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Quadient Inspire?

Je connais les produits Designer et Evolve de Quadient Inspire, à un niveau avancé. J'utilise Designer depuis plusieurs années dans le cadre de mes missions. Une fois que l'on a appris à les maîtriser, les produits offrent de larges possibilités que n'offrent pas les solutions éditiques concurrentes (ou bien avec des difficultés supplémentaires). Je continuerai sans hésiter à utiliser les produits Quadient et je les recommande sans hésiter. D'ailleurs, l'équipe support est top, merci beaucoup ! Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Parmi les inconvénients, je peux n'en citer qu'un : c'est que les formations sont longues, les produits de Quadient, ça se mérite ! Les durées théoriques indiquées dans les formations sont malheureusement loin de la réalité que je constate sur le terrain (plusieurs collabs ont mis 2 voire 3 fois le temps nécessaire). Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Je n'ai pas d'exemples concrets Review collected by and hosted on G2.com.

Kamal K.
KK
Composition Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Quadient Inspire?

The accuracy of the product is phenomenal.

The scripting ability of Inspire can achieve every type of CCM problems. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Not the dislikes, the remaining feature are added to the recent version. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

I used it to provide the client with the best and quick solutions.

Email and HTML outputs solution made by quadient made best benefits to the customers. Review collected by and hosted on G2.com.

prabal s.
PS
Software Developer-CCM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Quadient Inspire?

Quadient Inspire ease to use

Quadient Inspire Ease to Implementation

Quadient inspire use in Document Creater

Quadient inspire Read ant type of data formate

Getting good support

Intergration with different Technology

More Secure Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Quadient Inspire is not open source so it restrict the learning of an individual on higher level Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Quadient Inspire Ready any type of Data formate

Quadient Inspire generate any type of Ouput (Like PDF,PS,HTML,PNJ,JPG,AFP,TSD,TNO) Review collected by and hosted on G2.com.

DL
Assistant Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quadient Inspire?

I've been using Quadient Inspire for over two years, and it has been incredibly useful to me. It can produce various outputs such as PDFs, emails, SMS, HTML, and more. Additionally, Inspire allows me to read a wide range of data files, including XML, CSV, flat files, and line data. It's a highly versatile tool capable of developing even the most complex solutions. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

In the three years I've used Inspire, I haven't encountered any problems; I’ve been able to handle every task smoothly. Should any issues arise, I will certainly address them. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

As mentioned earlier, Quadient is capable of generating various outputs and handling different types of data files, demonstrating its ability to support the development of any solution in the CCM domain. I can use any file type to produce any available output in Inspire. Additionally, it offers numerous tools to automate document processing. Together, these features make it a highly effective solution for customer communication management. Review collected by and hosted on G2.com.

HY
Program Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Quadient Inspire?

Its user friendly interface, smooth implementation process, and extensive range of features make it easy to create and manage complex documents while efficiently handling large volumes. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

So far, I haven't found anything to dislike about Quadient. It handles both simple and complex documents effectively. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Quadient simplifies the creation of complex documents, whether they are bank statements, insurance forms, or other types of documents, making the process both easy and efficient.

It enables us to offer clients optimized workflows, saving both time and money crucial factors for any business. With Quadient, we can manage complex data in a straightforward manner, and its excellent support, along with the availability of numerous modules and features, is impressive.

This software allows us to handle the entire process, from start to finish, within a single platform. Review collected by and hosted on G2.com.

MA
Customer Executive Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Quadient Inspire?

Quadient Inspire significantly enhances the way organizations handle customer communications by offering a streamlined, unified solution for personalization and management. It integrates seamlessly across various channels—such as email, print, SMS, and web—ensuring a consistent and tailored experience for each customer. This platform simplifies complex workflows, allowing businesses to easily create and deploy personalized messages, track interactions, and adapt strategies based on real-time data. By centralizing and automating these processes, Quadient Inspire not only saves time but also improves the effectiveness of customer engagement, leading to stronger relationships and better overall outcomes. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

There’s truly little to criticize about Quadient Inspire, it excels in nearly every aspect. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Quadient Inspire tackles disjointed communications by centralizing and personalizing messages, significantly boosting the efficiency and effectiveness of customer engagement. Review collected by and hosted on G2.com.

Sean K.
SK
Composition Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Quadient Inspire?

User-Friendly Interface: The software offers an intuitive interface that simplifies complex tasks, making it accessible for users across different skill levels.

Scalability: It scales well with the needs of businesses, from small enterprises to large corporations, supporting growth and evolving communication requirements.

Integration: Quadient Inspire integrates seamlessly with existing systems and third-party applications, enhancing its utility within organizational workflows.

Customer Support: The company provides excellent customer support and resources, including training and documentation, to assist users in maximizing the software's capabilities.Ease of Use. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Learning Curve: Due to its comprehensive feature set, there may be a learning curve for new users who are unfamiliar with advanced CCM functionalities.

Cost: Depending on the scale of deployment and feature requirements, the software may be seen as an investment, particularly for smaller businesses with limited budgets. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Quadient Inspire stands out as a powerful solution for businesses seeking to optimize their customer communications management. With its extensive feature set, robust capabilities in automation and personalization, and strong support for multi-channel delivery, it offers significant value in enhancing customer engagement and operational efficiency. Despite potential challenges like initial learning curves and cost considerations, its benefits in improving communication quality and effectiveness make it a worthwhile investment for organizations looking to stay competitive in today's market. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Quadient Inspire?

It is very easy to set up a simple mail merge and within a few weeks and a little help from the University Forums you're soon designing complicated mail merges pulling in different letters and forms for each recipient. It was easy to implement across the business and the support from the University is excellent if you need solution for something. We use Inspire Designer every day for the processing our mail pieces. It is an invaluable tool for our business and intergrates seamlessy. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Nothing really to dislike, it takes a while to get used to scripting if you need it but most things you can do without scripts through the modules included. Review collected by and hosted on G2.com.

Recommendations to others considering Quadient Inspire:

We, as a business, wouldn't be without Inspire Designer, we are also looking into the other pieces of software which complement it. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Inspire has enabled us to take on work we couldn't do before, we had one job which took 26 hours to run through our old system, in Inspire we got this down to 42 seconds! Amazing! Implementing the software was a breeze and it has been fun learning how to use it and we're amazed at what we can achieve. Review collected by and hosted on G2.com.

KG
Digital Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quadient Inspire?

Setting up a basic mail merge is quite straightforward, and with a bit of assistance from the University Forums, you’ll quickly find yourself creating complex mail merges that incorporate different letters and forms for each recipient. The implementation across the business was smooth, and the support from the University is outstanding if you need help with anything. We use Inspire Designer daily for processing our mail pieces. It’s an invaluable tool for our business and integrates seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

There's not much to dislike; while scripting can take some time to master if needed, most tasks can be accomplished without scripts using the provided modules. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

As a business, we wouldn’t want to be without Inspire Designer, and we’re also exploring other software that complements it. Review collected by and hosted on G2.com.

Sanath K.
SK
Associate Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Quadient Inspire?

Inspire version 16 gave lot of features like running commands from groovy script and

For debugging purpose its showing node ip address in job details etc. its makes our work more easier then before. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

In order to execute commands from groovy script.

Sometimes commands are throwing error like process is not completed.

In order to resolve that we added some sleep time after execution of command and before fetching the result of command.

Its good quadient can develop the way like command need to wait till the execution is completed. Review collected by and hosted on G2.com.

What problems is Quadient Inspire solving and how is that benefiting you?

Its give more flexible in designing way like we can design the template from scratch or you can use pre existing pdf as sheet backgrounder and top of it you can place the values which you want to display. Review collected by and hosted on G2.com.