Qbench puts all our sample and LIMS needs in one website. It lets me filter through various tests and due dates which is very helpful for our use case. Also it very easy to make filters, input results, and generate COAs. Review collected by and hosted on G2.com.

I think that it could be a lot faster when loading filters, searches, saving, generating COA's, and etc. It takes a few seconds to load anything and sometimes longer. Also the search function could be more intuitive. Typing a sample number, for example, and hitting Enter takes you to another page instead of taking you directly to the sample. It is faster to type on the search bar, wait for the drop down results, and click the sample number on the result than just pressing enter.

Also, in the filters menu, when selecting pre-defined date, there are many useful filters such as Today, this week, etc. but there is not a "Tomorrow" filter. Which is what is most useful in my lab as we do samples the day before they are due. Also once it hits 5pm or 4pm depending on the DST, the Today filter starts showing samples due the next day. I think it should be enabled to show current date until 11:59 pm local time (PDT). Review collected by and hosted on G2.com.

The test filters are improved to better select needed information quicker. Able to track due dates, making sure work is not missed. Review collected by and hosted on G2.com.

Similar to previous response, the site is slow during certain time of the day. Review collected by and hosted on G2.com.

The most helpful thing about QBench is the traceability for each assay to easily determine what reagents and equipment were used in the experiment and to link that to each sample for easy reference. Review collected by and hosted on G2.com.

The entire system is built on a web of worksheets. Worksheet generation in not intuitive. The system to generate has similar functions to other spreadsheet software, but there is definitely a learning curve to create an effective worksheets as a user. Report generation is very similar. Even copying from a template still results in issues, that are difficult to be resolved at the user level. Review collected by and hosted on G2.com.

The best thing about Q Bench is that the customer portal is easy to use and I appreciate that the QBench team is quick to respond to my questions and helps me with creating solutions. Review collected by and hosted on G2.com.

Although I think QBench is easy to use on the customer side. its a double edge sword as it is hard to create everything from scratch and it will be better to have more templates that will help us with creating reports or even worksheets Review collected by and hosted on G2.com.

QBench has consolidated what was split between excel sheets and a Microsoft Access database into an easy-to-use, secure, and adaptable platform. We are able to modify our own environment to meet our needs as they evolve, and QBench support has been very responsive when questions arise. I appreciate that the new tools are largely included at no additional cost, making the current platform a better value as additional functionality is added. Review collected by and hosted on G2.com.

As new features are launched, we have found the documentation to self-learn to be a bit sparse. QBench is always improving, however, and we have recently found the resources they publish to be more comprehensive and allow for efficient understanding of the new tools. Review collected by and hosted on G2.com.

Qbench is going to help streamline a lot of the workflow in our lab, the tools available are straightforward and easy to understand. Every person who was a part of helping us get Qbench set up was incredibly helpful along the way, especially Ashley, who was there every time we needed any extra assistance or had any questions. Review collected by and hosted on G2.com.

At first some aspects seem overwhelimg, but the process of learning how to operate the software really cleared a lot of this easily. Review collected by and hosted on G2.com.

The QBench platform is extremely flexible with unlimited features. Our service is non-traditional to say the least, yet we were able to customize workflows and data fields to fit our process exactly. Our customers love the customer portal feature and the ability to create new orders and download data reports remotely. The QBench team is also very supportive and agile- they are constantly making improvements to the system... their customer service goes way beyond amazing! Review collected by and hosted on G2.com.

While you can do everything without an in-house IT department, sometimes it helps to have IT-savvy folks available to make quick updates or changes. So far, the QBench team has been very accomodating when we need slight adjustments or help creating reports, etc., so it hasn't stopped us. Review collected by and hosted on G2.com.

The ease of use and the adapability for the end user like myself to familiarize with navigating and using the software. The robust software and the capabilities QBench offers in their sofware is first to known. Learning how to use the sofware from the beginning was seamless.

Teaching my collegues how to use the soafware was easy with limited computer knowledge found it easy to navigate and input all our test samples and results.

The ease of tracking and tracebility was what sold me on Qbench versus other QMS softwares offered in today's market. Review collected by and hosted on G2.com.

There is no downside. Only suggestion is if they made the Qbench app based in the future would make this software stand out from the rest and allow my team to use this sofware on the fly and while working on our production floor to input data more efficiently. Review collected by and hosted on G2.com.

Ease of use for laboratory technicians and customers Review collected by and hosted on G2.com.

Some glitches, usually small issues, but they generally get resolved quickly. Review collected by and hosted on G2.com.

The simplicity of use when uploading results to clients. Review collected by and hosted on G2.com.

There are occasional glitches which disrupt our workflow. Review collected by and hosted on G2.com.