QBench Reviews & Product Details

QBench offers an easy-to-understand user experience that sits on top of what can be a system that is as simple or as complex as you want it to be. Due to its customization options, the sky truly is the limit. Our industry is one that is evolving quickly, with rules and regulations changing seemingly every week. QBench offers us the flexibility and the confidence to adapt to these changes and not be "locked in" to a system that quickly is obsoleted. There are also a number of features and modules we find useful including Billing and Quality.

The customer support during the implementation process also made me feel "taken care of" and helped expedite the integration of the system into our laboratory. Review collected by and hosted on G2.com.

The customization options of QBench can be both a blessing and a hindrance. Depending on the design and requirements of your test workflows and your programming abilities, QBench can be a challenge at first to get working for your specific needs. The no-code/low-code worksheets are a marginal improvement on the coded versions, but still command a steep learning curve. That beign said I believe the team continues to release updates and new features to aid in the adoption of the system. Review collected by and hosted on G2.com.

Qbench puts all our sample and LIMS needs in one website. It lets me filter through various tests and due dates which is very helpful for our use case. Also it very easy to make filters, input results, and generate COAs. Review collected by and hosted on G2.com.

I think that it could be a lot faster when loading filters, searches, saving, generating COA's, and etc. It takes a few seconds to load anything and sometimes longer. Also the search function could be more intuitive. Typing a sample number, for example, and hitting Enter takes you to another page instead of taking you directly to the sample. It is faster to type on the search bar, wait for the drop down results, and click the sample number on the result than just pressing enter.

Also, in the filters menu, when selecting pre-defined date, there are many useful filters such as Today, this week, etc. but there is not a "Tomorrow" filter. Which is what is most useful in my lab as we do samples the day before they are due. Also once it hits 5pm or 4pm depending on the DST, the Today filter starts showing samples due the next day. I think it should be enabled to show current date until 11:59 pm local time (PDT). Review collected by and hosted on G2.com.

The thing I like the most about QBbench is that it is very user friendly. Very easy to navigate through different clients/samples, easy to edit any mistakes if needed, and easy to log in samples. Hearing from our lab director, even customer service is awesome with things we would like changed or if there are things that need to be added on. Review collected by and hosted on G2.com.

There isn't really anything I dislike about QBench Review collected by and hosted on G2.com.

Qbench is going to help streamline a lot of the workflow in our lab, the tools available are straightforward and easy to understand. Every person who was a part of helping us get Qbench set up was incredibly helpful along the way, especially Ashley, who was there every time we needed any extra assistance or had any questions. Review collected by and hosted on G2.com.

At first some aspects seem overwhelimg, but the process of learning how to operate the software really cleared a lot of this easily. Review collected by and hosted on G2.com.

The QBench platform is extremely flexible with unlimited features. Our service is non-traditional to say the least, yet we were able to customize workflows and data fields to fit our process exactly. Our customers love the customer portal feature and the ability to create new orders and download data reports remotely. The QBench team is also very supportive and agile- they are constantly making improvements to the system... their customer service goes way beyond amazing! Review collected by and hosted on G2.com.

While you can do everything without an in-house IT department, sometimes it helps to have IT-savvy folks available to make quick updates or changes. So far, the QBench team has been very accomodating when we need slight adjustments or help creating reports, etc., so it hasn't stopped us. Review collected by and hosted on G2.com.

The ease of use and the adapability for the end user like myself to familiarize with navigating and using the software. The robust software and the capabilities QBench offers in their sofware is first to known. Learning how to use the sofware from the beginning was seamless.

Teaching my collegues how to use the soafware was easy with limited computer knowledge found it easy to navigate and input all our test samples and results.

The ease of tracking and tracebility was what sold me on Qbench versus other QMS softwares offered in today's market. Review collected by and hosted on G2.com.

There is no downside. Only suggestion is if they made the Qbench app based in the future would make this software stand out from the rest and allow my team to use this sofware on the fly and while working on our production floor to input data more efficiently. Review collected by and hosted on G2.com.

The program is easy to use once you learn it. The customer support is fantastic. Ashley has been amazing helping us through the entire process. All of our questions and concerns are addressed in a professional and timely manner. We are very happy with the service. Review collected by and hosted on G2.com.

I would like to be able to streamline releasing results without having to click so many things. Review collected by and hosted on G2.com.

The flexibility is amazing. We were able to dial it into our process in a short amount of time and quickly see a path to implementation. The team have been great to work with, helping us figure everything out and readily available for any questions. It is a very capable piece of software, and they are updated it with new features and added value continually. Review collected by and hosted on G2.com.

There is a learning curve. Prior experience with Excel or VBA greatly helps with the type of mindset necessary to fully utilize the strengths of the software. If your process is already well documented, they can help you implement it, reducing the workload administartors. Review collected by and hosted on G2.com.

We've been working with QBench for about 8 years now. QBench is a modern, modular, and highly customizable LIMS, that provides our laboratory the flexibility to keep up with the ever-changing requirements placed on us by regulatory bodies and our customers. Its APIs are robust, the customer service team is local/responsive, and the cost structure is reasonable/scalable. Review collected by and hosted on G2.com.

Some of the custom development we perform takes longer than we would like, but overall we are very happy with their service. Review collected by and hosted on G2.com.

The abillity for our lab to create new worksheets, adapt code for new trials, export data simply Review collected by and hosted on G2.com.

The written materials to explain how to do new things such as batching are not easy to follow, so we end up spending days of trial and error to get things to work.

we use it for biobank locations and the search of locations is slow and ineficcient and you can have more than one sample saved in the location with no notification that that has happened. This is a big issue for us. Review collected by and hosted on G2.com.