Purplepass Ticketing Reviews & Product Details - Page 2

We've been using Purple Pass since 2019 across 6 different events, and we fully intend to keep using them for our events in the future. Ticketing software is as varied as the wide array of ticketing needs out there, but for what we use Purple Pass for, it does the job perfectly. We love the customizable "look and feel" for the purchasers' end, and all of the "back-end" options for the sellers. For example, downloading spreadsheet reports of all of your purchases makes it easy to create check-off lists, search for specific purchasers, etc.

There are also several features I haven't delved into, but I'm happy that they're there if we decide to utilize them, such as SMS Texting and Emailing customers, using tracking links, etc.

It's also nice to view easy-to-read generated stats for ticket sales, so you can gauge the success of specific marketing campaigns.

Lastly, I'll mention that I love the simple pricing structure. It's a very reasonable small percentage and set price per ticket. There is no having to write up contracts long term, purchase bulk packages of tickets, etc. Very simple and nice. We use other ticketing software for different needs we have, but Purple Pass is perfect for what we use it for, and the pricing is much better!

Look through the features, and if it looks like a fit, I would highly recommend it! Review collected by and hosted on G2.com.

For what it does, it's great! It's not quite as "full-featured" as some other software, but it does exactly what it claims to do very well. Review collected by and hosted on G2.com.

PurplePass allows us to offer unique coupon code combinations, mass upload coupon code lists, and offer a custom-looking ticket purchasing experience. They bent over backwards to help answer our questions and even added custom programming where coupon codes could be stacked to meet our needs. Review collected by and hosted on G2.com.

One of the custom reports has a weird offset issue in the export where the data is placed in multiple columns. Also, the reports always show Pacific Time, even when we select another timezone for the export. However, PP is aware of these issues and is in the process of overhauling their entire site, so I expect these issues will be addressed in the near future. Review collected by and hosted on G2.com.

Purplepass was a very easy system to use and navigate. I have used other platforms before to plan my conferences with ticket sales and notifications to attendees. Purplepass was by far the best system to use. I received great technical support and assistance throughout setting up my ticket sales and payouts when my conference was completed. Review collected by and hosted on G2.com.

There was nothing to dislike. Great experience from beginning to end with all aspects of the process. I was initially skeptical as a first-time user but realized Purplepass was an easy program to learn and navigate. Review collected by and hosted on G2.com.

We searched many ticketing services while looking for a new provider. PurplePass has some of the most competitive prices around. Their customer service is very responsive, and our representative is always willing and able to help us. The design of the site is easy to navigate. Our events are easy to incorporate right into our existing website. Review collected by and hosted on G2.com.

We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. It would be helpful for the purchased seats to appear in a seating chart format on the back end. Neither of these is a deal breaker, and we are certainly getting used to using the new system. Review collected by and hosted on G2.com.

The team at Purplepass is very helpful and has always been a great fit for the needs of my agency. They're prompt with payment, as well, so I never have to worry! Review collected by and hosted on G2.com.

I have found everything at purplepass to my liking so far. I know that if I have any issues, the team at Purplepass will do their best to give me what I need and I appreciate that as a customer. Review collected by and hosted on G2.com.

Ease of set up for the coordinator and the user has no trouble purchasing tickets. When you have issues, they are always there to help you through it. Excellent customer support. I love that the same people are working there since 2017, when we started using the service. It shows that it's a good company to work for and I like dealing with the same people all the time. They're also very knowledgeable. Review collected by and hosted on G2.com.

Since I am an early riser it can be frustrating to have to wait for West coast time before calling with an issue!! But that is miner. Review collected by and hosted on G2.com.

We LOVE how user-friendly the platform has been for us. The setup was pretty intuitive and since we produce the same event twice a year, being able to copy & create a new event with previous settings is super time-saving. I also love that we can integrate our merchant account for payment processing to keep things as cost-effective as possible. Review collected by and hosted on G2.com.

We'd love to see a bit more customization on the visual side of things. The ticketing page isn't as pretty as we present our brand online otherwise. Specifically, the formatting tool for entering event details is outdated and inconsistent. Review collected by and hosted on G2.com.

The most helpful thing is the staff at Purplepass. Every time something comes up, I'm able to get an explanation/answer very quickly. They are always extremely helpful, and courteous Review collected by and hosted on G2.com.

I don't really have any dislikes. The ticketing fees are low for my customers, and everything is easy and taken care of so I just have to put my events up and start selling Review collected by and hosted on G2.com.

Purplepass is so easy and convenient to use. Not only that, but it's free! I am never disappointed when I use Purplepass. Plus, my customers love it too! I have never found anythung else that even compares. Review collected by and hosted on G2.com.

I have no downsides of using Purplepass. I don't know that there's anything I'd change. I love everything about Purplepass. It's user friendly and very convenient. Review collected by and hosted on G2.com.

With a simple layout and lots of features PurplePass does more and costs less than many other ticketing websites. Review collected by and hosted on G2.com.

PurplePass' user design is a bit outdated but is currently being updated and should have a much more modern look soon. Review collected by and hosted on G2.com.