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PROS Reviews & Product Details

Siddhi J.
SJ
Ecommerce Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PROS?

It helps in actively sell their products in this digital world. Review collected by and hosted on G2.com.

What do you dislike about PROS?

The biggest drawback of this system acts with speed and manual pricing. Difficulties in coordinating the aspects of pricing with with variety if portals. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

Centralisation of pricing models into single form as it then empowers large and small industries to understand & deliver market experiences to buyers. Review collected by and hosted on G2.com.

PROS Overview

What is PROS?

PROS is a leading provider of AI-powered SaaS pricing, CPQ, revenue management, and digital offer marketing solutions. Its vision is to optimize every shopping and selling experience. With over 30 years of industry expertise and a proven track record of success, PROS helps B2B and B2C companies across the globe, in a variety of industries, including airlines, manufacturing, distribution, and services, drive profitable growth. The PROS Platform is the only solution of its kind that sits at the center of every customer offer—the intersection of product, price, and place—enabling your business to define, implement, and optimize your selling efforts. Built on industry leading AI, the PROS Platform delivers connected selling workflows to sales, pricing, and eCommerce teams—driving collaboration and coordination—in order to consistently deliver fast and tailored offers for every buyer through all commerce channels, every time. With PROS, you’ll make every buying experience more personalized and every transaction more profitable.

PROS Details
Product Website
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PROS Community
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Product Description

PROS powers profitable growth for the world's leading companies with the planet's most advanced neural network AI technology.


Seller Details
Seller
PROS
Company Website
Year Founded
1985
HQ Location
Houston, Texas
Twitter
@PROS_Inc
4,894 Twitter followers
LinkedIn® Page
www.linkedin.com
2,664 employees on LinkedIn®
Ownership
NYSE:PRO
Phone
1-800-555-3548
Total Revenue (USD mm)
$303
Description

PROS powers profitable growth for the world's leading companies with the planet's most advanced neural network AI technology.


SH
Overview Provided by:

Recent PROS Reviews

Verified User
I
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"PROS is easy to work with and uses industry standard pricing methods and business rules."
Removes the need for calculating in spreadsheets, forces standardization which creates efficiencies. It creates workflows that are sustainable.
Muhammad T.
MT
Muhammad T.Mid-Market (51-1000 emp.)
4.0 out of 5
"Software Decision-makers, valueable Resource"
It's a user friendly platform, providing comprehensive real-life reviews helped in making decisions to make informed choices. One of the most key...
Siddhi J.
SJ
Siddhi J.Small-Business (50 or fewer emp.)
4.0 out of 5
"Price Optimization & Management"
It helps in actively sell their products in this digital world.
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PROS Media

PROS Demo - Attribute Influence Analytics
Attribute Influence Analytics
PROS Demo - Results Summary
Results Summary
PROS Demo - Price Waterfall
Price Waterfall
PROS Demo - Configuration
Configuration
PROS Demo - Quoting
Quoting
PROS Demo - Subscriptions
Subscriptions
Unlock the power of AI with PROS Smart Price Optimization and Management featuring real-time price delivery, omnichannel price management, and customer-specific price optimization.
Play PROS Video
Unlock the power of AI with PROS Smart Price Optimization and Management featuring real-time price delivery, omnichannel price management, and customer-specific price optimization.
PROS AI-powered pricing has streamlined pricing processes at Spire Healthcare. Watch this video to learn how pricing and sales became aligned, revenue was uncovered, and one central source of truth was created.
Play PROS Video
PROS AI-powered pricing has streamlined pricing processes at Spire Healthcare. Watch this video to learn how pricing and sales became aligned, revenue was uncovered, and one central source of truth was created.
What does PROS do? Listen to this video to hear from our partners and customers about how they describe PROS.
Play PROS Video
What does PROS do? Listen to this video to hear from our partners and customers about how they describe PROS.

Official Downloads

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162 out of 163 Total Reviews for PROS

4.1 out of 5
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162 out of 163 Total Reviews for PROS
4.1 out of 5
162 out of 163 Total Reviews for PROS
4.1 out of 5

PROS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PROSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Retail
IR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about PROS?

Removes the need for calculating in spreadsheets, forces standardization which creates efficiencies. It creates workflows that are sustainable. Review collected by and hosted on G2.com.

What do you dislike about PROS?

I will start with I have worked for software development companies so I understand the challege of training/documenation for customizable solutions. However, my only feedback for PROS is the training is extremely light. I would like to see high level documentation that simply states our solution is configurable so your training might be different depending on your business requirement needs. It would be nice to have a list of all the pricing methods available, which lookups are required for each pricing method. Best practices that might include a pricing analyst should set a cadence for recalculating their pricing methods since PROS does not use alerts to notify when a calculated value in a lookup has changed, recommending a new price. It took the LS team members a lot of time to understand that PROS is not an alert tool. This would have made the SDD document easier to review and approve. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

PROS has eliminated the need of spreadsheet creation/maintence (approximately 15+). Review collected by and hosted on G2.com.

Muhammad T.
MT
Volunteer Research Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about PROS?

It's a user friendly platform, providing comprehensive real-life reviews helped in making decisions to make informed choices.

One of the most key feature i like is it's straightforward interface that helped navigate and find key information easily accessible. Review collected by and hosted on G2.com.

What do you dislike about PROS?

1. Some users report that the abundance of information on review pages can be overwhelming, making it difficult to sift through all the details.

2. Similarly, the absence of a dark mode may be a minor inconvenience for users who prefer it. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

G2 PROS can sometimes feel overwhelming due to the sheer volume of information presented on the review pages. Review collected by and hosted on G2.com.

SB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PROS?

We have always gotten great support from a variety of PROS resources. The tool is highly configurable to handle a variety of functions and just about any analytical needs. PROS is typically receptive to requests for enhancements. Extensive documentation is helpful on the PROS Connect support site. Both analytics and executing of pricing in PROS is very intuitive and managing views and sharing content with the app is good. Automatic price scheduling and leader/follower based pricing in PROS works great. Great import and export functionality in the application front end. Multi-column lookup table functionality is great for managing a wide variety of data both via automated loads and on the fly in the front end.

PROS as a company always seems to be forward looking with a goal to utilize the latest technology to ensure a quality product. Review collected by and hosted on G2.com.

What do you dislike about PROS?

Sometimes certain things that are more common in our industry (Oil & Gas) don't seem to have as much focus if they aren't common to PROS' major industries (airline, food, etc..). For example, we mostly price using intra-day (timestamp) price lists. Some updates and new functionalities have caused unexpected issues or incompatibilities with these intra-day price lists but worked fine on the daily only price lists. We have adopted their SaaS offering, and while their response and resolution time on issues has been excellent in SaaS, it seems like enhancement type request are going to take longer since we no longer have the flexibility to implement our own changes that we had on-prem. Review collected by and hosted on G2.com.

Recommendations to others considering PROS:

Implement a SaaS solution. Ensure a good data model that is not overly complicated. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

Efficient pricing of thousands of products on a daily basis with fast calculations for easy analysis while pricing. Automated pricing of various products that do not need user input on pricing decisions. Ad-hoc reporting on a variety of data that we feed to PROS daily. Review collected by and hosted on G2.com.

GS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PROS?

Lookup tables, benchmarks offer flexibility, the new Price Guidance and the overall look and feel of the interfaces. The number of features is also very good, uploading, exporting, etc. Review collected by and hosted on G2.com.

What do you dislike about PROS?

Migration tools do not fully migrate all of the PROS offerings, it should do a better job. Platform analytics should offer more options (down to user level, a filter to remove "noise" - not just counting a user logging in an out, give the ability to identify meaningful attributes. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

I am in IT not the business. Overall for the business, it is saving a lot of time wasted inputting manual spreadsheets leaving them more time to analyze pricing options. Review collected by and hosted on G2.com.

Jatin B.
JB
E-Commerce
Apparel & Fashion
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about PROS?

It provides AI solution for pricing, selling, and revenue management. The customer support is the best thing. And I use it frequently in my use. The implementation and number of features are nice. Review collected by and hosted on G2.com.

What do you dislike about PROS?

The ease of integration is not quick. This can be improved. It is also not easy to use. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

PROS Platform helps businesses overcome pricing and revenue management challenges by providing advanced analytics, dynamic pricing capabilities, and personalized solutions. By leveraging these capabilities, businesses can drive revenue growth, improve profitability, and enhance customer satisfactio Review collected by and hosted on G2.com.

Manit K.
MK
Business Analyst Intern
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PROS?

It is very good in providing business solution and is a valuable product for complex business and also providing best and cheap posibble solutions. Moreover it is cost efficient. Review collected by and hosted on G2.com.

What do you dislike about PROS?

I dont think that there is much to share about the dislikes of this product but as we know anything in the present market could be fully perfect but we can say it is nearly perfect. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

The problems the pros platform is solving for ys is a bit confidential and cannot be shared through a public review but i must say one should always use it in solving consulting problems. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PROS?

I have enjoyed the flexibility to use the PROS pricing solution to shape it to our business needs. Pricing team can make adaptive changes quickly when the need arises. Automation of pricing and layering of pricing show tremendous upside. Their internal training is top-notch. Review collected by and hosted on G2.com.

What do you dislike about PROS?

Data validation is very structured so that is hurdle to get over at the beginning but bears fruit quickly by being rigid. The internal analytics and data visualization are being upgraded but not quite up to par when compared to fully licensed software for that purpose. Review collected by and hosted on G2.com.

Recommendations to others considering PROS:

Take the time to ask questions and help them understand your business and business needs with pricing. The time spent setting up the solution with the solutions architect is well worth the time. Attend training and get a few super users up to speed. Data cleanliness prior to starting work helps as the loading schema for data is fairly rigid (that's a good thing though). Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

Price consistency and real time price availability. Decreased time for speed to quote. Having the ability to have multiple pricing types as the business needs dictate has been helpful compared to the legacy pricing systems used. Review collected by and hosted on G2.com.

Akash N.
AN
Enterprise Partner sales consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PROS?

Helped me Increase my profits by analyzing market trends and helped me save time by automating the task of pricing process giving me time to market my products better Review collected by and hosted on G2.com.

What do you dislike about PROS?

Resistance to change, a few employees were not ready to depend on software for price optimization but that depends from organization to organization

- Potential accuracies, these tools use algorithms and data analysis, thus having possibilities of errors Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

Helps us save time by automating the process of planning pricing and we are currently having a dynamic pricing model depending on the clients need, so thus as per the users, it helps us optimise cost and maximise profits. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PROS?

It provides us with a framework for consistent, disciplined pricing decision-making. It also allows for a science-driven envelope that gives Sales agency in the negotiation process. Review collected by and hosted on G2.com.

What do you dislike about PROS?

It is based on a lot of data but is mainly limited to our experience. That can sometimes lead to insular results. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

Conflict or contention between Sales and Pricing - solved in part by providing Sales with an envelope that they can use to make decisions and not simply be a passive part of the process.

Inconsistent pricing results over time and by analyst - solved in part by providing a consistent methodology that all can use. Review collected by and hosted on G2.com.

Mohd H.
MH
Analyst II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PROS?

PROS smart price Optimization and management is a great tool with great demand in the market. In a fast changing world with high demand for advancement capabilities, it is indeed PROS is highly effective tool. Review collected by and hosted on G2.com.

What do you dislike about PROS?

As of now, there is no such drawback i have encountered. The only thing I suggest is to retain the customer and ensure the aim of busyis to be profitable in near future. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

It's the best tool for pricing the product with adequate flexibility to the customer in the market. It provides varied pricing options to choose as per the customer convenience. Review collected by and hosted on G2.com.