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It provides AI solution for pricing, selling, and revenue management. The customer support is the best thing. And I use it frequently in my use. The implementation and number of features are nice. Review collected by and hosted on G2.com.
The ease of integration is not quick. This can be improved. It is also not easy to use. Review collected by and hosted on G2.com.
162 out of 163 Total Reviews for PROS
Overall Review Sentiment for PROS
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Removes the need for calculating in spreadsheets, forces standardization which creates efficiencies. It creates workflows that are sustainable. Review collected by and hosted on G2.com.
I will start with I have worked for software development companies so I understand the challege of training/documenation for customizable solutions. However, my only feedback for PROS is the training is extremely light. I would like to see high level documentation that simply states our solution is configurable so your training might be different depending on your business requirement needs. It would be nice to have a list of all the pricing methods available, which lookups are required for each pricing method. Best practices that might include a pricing analyst should set a cadence for recalculating their pricing methods since PROS does not use alerts to notify when a calculated value in a lookup has changed, recommending a new price. It took the LS team members a lot of time to understand that PROS is not an alert tool. This would have made the SDD document easier to review and approve. Review collected by and hosted on G2.com.
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It's a user friendly platform, providing comprehensive real-life reviews helped in making decisions to make informed choices.
One of the most key feature i like is it's straightforward interface that helped navigate and find key information easily accessible. Review collected by and hosted on G2.com.
1. Some users report that the abundance of information on review pages can be overwhelming, making it difficult to sift through all the details.
2. Similarly, the absence of a dark mode may be a minor inconvenience for users who prefer it. Review collected by and hosted on G2.com.
We have always gotten great support from a variety of PROS resources. The tool is highly configurable to handle a variety of functions and just about any analytical needs. PROS is typically receptive to requests for enhancements. Extensive documentation is helpful on the PROS Connect support site. Both analytics and executing of pricing in PROS is very intuitive and managing views and sharing content with the app is good. Automatic price scheduling and leader/follower based pricing in PROS works great. Great import and export functionality in the application front end. Multi-column lookup table functionality is great for managing a wide variety of data both via automated loads and on the fly in the front end.
PROS as a company always seems to be forward looking with a goal to utilize the latest technology to ensure a quality product. Review collected by and hosted on G2.com.
Sometimes certain things that are more common in our industry (Oil & Gas) don't seem to have as much focus if they aren't common to PROS' major industries (airline, food, etc..). For example, we mostly price using intra-day (timestamp) price lists. Some updates and new functionalities have caused unexpected issues or incompatibilities with these intra-day price lists but worked fine on the daily only price lists. We have adopted their SaaS offering, and while their response and resolution time on issues has been excellent in SaaS, it seems like enhancement type request are going to take longer since we no longer have the flexibility to implement our own changes that we had on-prem. Review collected by and hosted on G2.com.
Lookup tables, benchmarks offer flexibility, the new Price Guidance and the overall look and feel of the interfaces. The number of features is also very good, uploading, exporting, etc. Review collected by and hosted on G2.com.
Migration tools do not fully migrate all of the PROS offerings, it should do a better job. Platform analytics should offer more options (down to user level, a filter to remove "noise" - not just counting a user logging in an out, give the ability to identify meaningful attributes. Review collected by and hosted on G2.com.
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It helps in actively sell their products in this digital world. Review collected by and hosted on G2.com.
The biggest drawback of this system acts with speed and manual pricing. Difficulties in coordinating the aspects of pricing with with variety if portals. Review collected by and hosted on G2.com.
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It is very good in providing business solution and is a valuable product for complex business and also providing best and cheap posibble solutions. Moreover it is cost efficient. Review collected by and hosted on G2.com.
I dont think that there is much to share about the dislikes of this product but as we know anything in the present market could be fully perfect but we can say it is nearly perfect. Review collected by and hosted on G2.com.
I have enjoyed the flexibility to use the PROS pricing solution to shape it to our business needs. Pricing team can make adaptive changes quickly when the need arises. Automation of pricing and layering of pricing show tremendous upside. Their internal training is top-notch. Review collected by and hosted on G2.com.
Data validation is very structured so that is hurdle to get over at the beginning but bears fruit quickly by being rigid. The internal analytics and data visualization are being upgraded but not quite up to par when compared to fully licensed software for that purpose. Review collected by and hosted on G2.com.
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Helped me Increase my profits by analyzing market trends and helped me save time by automating the task of pricing process giving me time to market my products better Review collected by and hosted on G2.com.
Resistance to change, a few employees were not ready to depend on software for price optimization but that depends from organization to organization
- Potential accuracies, these tools use algorithms and data analysis, thus having possibilities of errors Review collected by and hosted on G2.com.
It provides us with a framework for consistent, disciplined pricing decision-making. It also allows for a science-driven envelope that gives Sales agency in the negotiation process. Review collected by and hosted on G2.com.
It is based on a lot of data but is mainly limited to our experience. That can sometimes lead to insular results. Review collected by and hosted on G2.com.
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PROS smart price Optimization and management is a great tool with great demand in the market. In a fast changing world with high demand for advancement capabilities, it is indeed PROS is highly effective tool. Review collected by and hosted on G2.com.
As of now, there is no such drawback i have encountered. The only thing I suggest is to retain the customer and ensure the aim of busyis to be profitable in near future. Review collected by and hosted on G2.com.