
The ability to add custom fields to almost any screen (unlike some of the competitors) allows us to tailor-fit the software to our needs. The eSignature feature is absolutely AMAZING! We are able to take our own PDF contracts, pull fields in directly from Propertyware (tenant name, address, etc), and process the lease through Docusign. The lease is saved directly in the tenant's summary page, so no need to upload and attach later on. The complete accounting system takes some time to master, but works great once you have a solid understanding of it. The reporting also works quite well, along with the ability to customize and create scheduled reports that are automatically emailed. Review collected by and hosted on G2.com.
Feature requests take a long time to implement. Would love to see a better built-in tasking system. Review collected by and hosted on G2.com.
This program allows us to track all leads/prospects for all of the available rentals we have. It also has a 24/7 maintenance hotline that we utilize to log every maintenance call we receive. Review collected by and hosted on G2.com.
Not accounting-friendly; most of our callers speak English and they have issues understanding the voice on the other line coming from the PW call center. Review collected by and hosted on G2.com.
Convenience of app and ease to use. I don't have to lug around paperwork and pens. Just snap a picture and notate what I see. I love it! Review collected by and hosted on G2.com.
If I have a home with a lot of damage and I need to take a lot of photos- if I'm in the app too long I guess whichever section I'm in None of the pictures will save and the app crashes Review collected by and hosted on G2.com.
The highlight of this software is the fact that it is cloud based. However, most of these software programs are nowadays. Another useful feature was the ease in which you could write and print checks, set up new accounts, and add/delete journal entries. Review collected by and hosted on G2.com.
This software would be best suited for a very small commercial portfolio or for predominantly residential properties. I find it difficult to navigate through the interface when dealing with multiple properties each containing a dozen or more tenants. Review collected by and hosted on G2.com.
The ease of use, customer service, the fact that it is simple for my tenants to use. Review collected by and hosted on G2.com.
Nothing, it serves its purpose well, and we are very pleased. Review collected by and hosted on G2.com.
And it greatly simplifies my day-to-day life. I am able to keep track of Tenants and where they’re at with their rent payments as well as perspective tenants and the applications process Review collected by and hosted on G2.com.
Nothing. When we have had difficulties we simply have had to call property where support in our issues have been resolved in a timely manner Review collected by and hosted on G2.com.
Propertyware is a comprehensive solution with everything under one roof. From marketing, screening, managing, accounting, and reporting, it does it all. Review collected by and hosted on G2.com.
The only thing it needs to take it to the next level is a more robust accrual accounting system. Review collected by and hosted on G2.com.
It is very easy to use this system. Also I can create lots of reports within a limited time. Review collected by and hosted on G2.com.
It doesn't work well sometimes. (Can't access to the website or the site has stopped.) Review collected by and hosted on G2.com.