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Propertyware Reviews & Product Details - Page 2

Propertyware Overview

What is Propertyware?

Run your business your way with Propertyware. The most powerful, customizable and open platform designed for performance-minded Single Family property management companies. Propertyware provides unmatched customization, an open API for two-way data exchange, portfolio-level accounting and reporting, and the industry’s only solution for multi-regional expansion and growth allowing you to easily monitor local operations and see holistic reporting with a single sign on.

Propertyware Details
Languages Supported
English
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Product Description

Rental Property Management Software


Seller Details
Seller
RealPage
Year Founded
1998
HQ Location
Richardson, TX
Twitter
@RealPage
9,102 Twitter followers
LinkedIn® Page
www.linkedin.com
8,841 employees on LinkedIn®
Ownership
NASDAQ: RP
Total Revenue (USD mm)
$1,158

LB
Overview Provided by:

Recent Propertyware Reviews

JS
John S.Small-Business (50 or fewer emp.)
2.5 out of 5
"Full of details but hard to navigate"
Details can be found in one page which makes information easy to find
PT
Priscilla May T.Enterprise (> 1000 emp.)
4.5 out of 5
"Great tool for property management!"
Propertyware provides a user-friendly experience for our team regarding managing the currently handled properties. It can be easily integrated int...
NS
Nirpreet s.Mid-Market (51-1000 emp.)
1.5 out of 5
"Such a pethatic PM platform I used so far"
Nothing, I do not have a good experience with this software as I have with other related softwares.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Propertyware Media

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27 out of 28 Total Reviews for Propertyware

3.7 out of 5
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Propertyware Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PropertywareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
KC
Katie Chaignot
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Propertyware?

The ability to add custom fields to almost any screen (unlike some of the competitors) allows us to tailor-fit the software to our needs. The eSignature feature is absolutely AMAZING! We are able to take our own PDF contracts, pull fields in directly from Propertyware (tenant name, address, etc), and process the lease through Docusign. The lease is saved directly in the tenant's summary page, so no need to upload and attach later on. The complete accounting system takes some time to master, but works great once you have a solid understanding of it. The reporting also works quite well, along with the ability to customize and create scheduled reports that are automatically emailed. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Feature requests take a long time to implement. Would love to see a better built-in tasking system. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

I have experience with both Propertyware and Appfolio, but Propertyware is far superior because of it's ability to customize fields, tenant/owner/vendor/user alerts, reports, user roles (task-by-task), and many more things. The accounting in Propertyware is far easier to understand also. We handle all client and company bookkeeping within the Propertyware platform, so there is no need to maintain 2 accounting databases. This is a huge time saver. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Meeting the needs of our clients who want virtual solutions (access to pay rent, submit maintenance requests, view reports) without having to speak with a property manager. Plus, the ability to maintain all accounting records (client + company) in one product is a huge benefit. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Propertyware?

This program allows us to track all leads/prospects for all of the available rentals we have. It also has a 24/7 maintenance hotline that we utilize to log every maintenance call we receive. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Not accounting-friendly; most of our callers speak English and they have issues understanding the voice on the other line coming from the PW call center. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

User friendly; would not recommend for accounting purposes Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

We manage over 300 rentals (commercial and residential) and PW has helped us stay organized with tenants information, as well maintenance and work orders. The 24/7 call center has eliminated most of the weekend and evening calls, as our phone system directly sends them to which part of the call center they need. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Propertyware?

Convenience of app and ease to use. I don't have to lug around paperwork and pens. Just snap a picture and notate what I see. I love it! Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

If I have a home with a lot of damage and I need to take a lot of photos- if I'm in the app too long I guess whichever section I'm in None of the pictures will save and the app crashes Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

Patience, they are making updates often Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Move ins and move outs - ease of at your fingertips ito notate any issues during inspections. Quicker assessment of homes and set up of quick turns based on what is seen and resident can get their deposit back quicker if no damage . Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Propertyware?

How it logs our different contractors, vendors, and tenants. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Really nothing, it’s a great program & the updates are really helpful. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

It keeps tracks of all expenses & income. Review collected by and hosted on G2.com.

BM
Bookkeeper
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Propertyware?

The highlight of this software is the fact that it is cloud based. However, most of these software programs are nowadays. Another useful feature was the ease in which you could write and print checks, set up new accounts, and add/delete journal entries. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

This software would be best suited for a very small commercial portfolio or for predominantly residential properties. I find it difficult to navigate through the interface when dealing with multiple properties each containing a dozen or more tenants. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

I highly recommend this product for anyone managing residential properties! Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Through this software we are able to easily create financial reports and organize our data for the owners and Landlord. We are able to maintain dozens of bank accounts and dozens of leases for each tenant and set reminders for lease expriations and renewals. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Propertyware?

The ease of use, customer service, the fact that it is simple for my tenants to use. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Nothing, it serves its purpose well, and we are very pleased. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

We can keep paper in the office to a minimum, and all of our tenant related files are in one place and accessible anywhere, we have taken vacations while managing to run the business effectively. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Propertyware?

Just about nothing... the program is a mess! Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

almost everything, no information you need is easy to come across Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

You can’t solve much. Information is not accurate anywhere. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Propertyware?

And it greatly simplifies my day-to-day life. I am able to keep track of Tenants and where they’re at with their rent payments as well as perspective tenants and the applications process Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

Nothing. When we have had difficulties we simply have had to call property where support in our issues have been resolved in a timely manner Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

It’s easy to use, easy to stay organized, keeps you on task, everything you’ll ever need. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

It frees up time for other tasks in the office and even better at frees up time for me to have to myself! Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Propertyware?

Propertyware is a comprehensive solution with everything under one roof. From marketing, screening, managing, accounting, and reporting, it does it all. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

The only thing it needs to take it to the next level is a more robust accrual accounting system. Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

Set it up right from the beginning and it will work very well for you. Don't be afraid to ask for advice from the implementation team during setup as well as other power users. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

Propertyware brings all of the operating functions of our business together in one software. It also gives us portals to Interface with our owners and tenants in a seem less, online manner. It has also allowed us to become a paperless business with it's cloud storage features. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Propertyware?

It is very easy to use this system. Also I can create lots of reports within a limited time. Review collected by and hosted on G2.com.

What do you dislike about Propertyware?

It doesn't work well sometimes. (Can't access to the website or the site has stopped.) Review collected by and hosted on G2.com.

Recommendations to others considering Propertyware:

Very easy to use. Also very convenient to creat lots of reports. Review collected by and hosted on G2.com.

What problems is Propertyware solving and how is that benefiting you?

I can make my report easily using this system. Review collected by and hosted on G2.com.