I like the easy handling of project44 and the information I receive about the movement platform. It's particularly good that the manual effort in tracking shipments is minimized. Additionally, I appreciate that project44 is directly connected to our SAP, allowing real-time data from the ships to be integrated directly into our DMS or ERP system, thus saving resources. Review collected by and hosted on G2.com.

Unfortunately, it is not as we imagined it, and that is unacceptable. It was originally promised that we could track rail shipments like sea freight and air freight transports, but that was not possible due to restrictions, and the alternative solution doesn't really work. The service providers are too weakly positioned on this topic. Additionally, the integration of topics like the live positions of Hapag is missing. There are issues with the integration in the parcel area with various carriers and interfaces, for example, it doesn't work so well with DHL, which is a major disadvantage for us. Review collected by and hosted on G2.com.

Their ability to quickly respond to outages from the carrier, outages on their side, and their ability to help troubleshoot with me to figure out a problem is wonderful. Review collected by and hosted on G2.com.

not necessarily a dislike but more of a desire which is more data and analytics about our usage and information with their platform through reporting. Review collected by and hosted on G2.com.

They off a broad solution that covers all of our needs in the services we ask them to provide. Support is attentive, they have all the integrations we need, and it performs well. Review collected by and hosted on G2.com.

While support is great, it is sometimes hard to schedule meetings. Review collected by and hosted on G2.com.

From a product perspective, we appreciate that P44 continuously invests in improvements and innovation. Their efforts to develop solutions that enhance performance, provide detailed analytics for better carrier insights, and explore advanced technologies such as AI for automation demonstrate a strong commitment to progress and efficiency.

On the service side, we value P44’s openness and flexibility in supporting our needs. Initiatives such as organizing workshops and facilitating meetings with us and carriers directly help address operational challenges and strengthen collaboration. This proactive approach contributes significantly to our daily business success. Review collected by and hosted on G2.com.

From a product perspective, one of the main challenges is the lack of easily accessible, user-friendly instructions for carriers. Frequent personnel changes on the carrier side, especially among those responsible for tracking and tracing, often lead to knowledge gaps. Having concise, clear guidelines prominently available on the homepage would greatly improve usability and reduce onboarding issues.

Regarding the service, responses from the support team can sometimes be overly technical or high-level, making it difficult for end users to understand the required actions. Additionally, resolution times are often longer than expected, even for relatively simple issues such as TMS disconnections that should require minimal effort to fix. Improving clarity in communication and accelerating response times would significantly enhance the overall experience. Review collected by and hosted on G2.com.

I find project44 to be a strong platform with good communication with our support team. I particularly value the ease with which we can upload data using both API and flat file over mail, and I appreciate the broad scope of their online platform movement. I also like how easily we can onboard uploading parties and the various options available to create our own views. Additionally, I enjoy the seafreight tracking feature, especially the ability to update clients on ETAs. Review collected by and hosted on G2.com.

Our biggest grievance is losing the flat file download over mail for shipment updates since that is our current way of working. Review collected by and hosted on G2.com.

It helps to have accurate visibility and disruption notifications. The predictive ETA is also useful. Review collected by and hosted on G2.com.

I think there’s room for improvement in the AI assistance, and I’d also like to see more report templates. Review collected by and hosted on G2.com.

I really appreciate the great support we receive from Mayank and how company work to get better with AI analysis, new way to provide better experience. Review collected by and hosted on G2.com.

i think best that could be done is better support to carriers. Review collected by and hosted on G2.com.

I really appreciate how project44 continues to introduce new features with the end user in mind. This is valuable because the new options help us pinpoint different issues within our supply chain, which greatly enhances our operational efficiency. I also love the integrability of project44 into our internal systems, which significantly reduces our need for manual tracking. Being able to seamlessly integrate with our systems means we can streamline many processes, reducing time and effort spent on tracking shipments manually. Moreover, the continuous updates and new features provide us with tools that keep pace with the challenges and demands of supply chain management. Review collected by and hosted on G2.com.

I have issues with the door deliveries and the tracking of imported ocean containers via trucking through project44, as these features don't perform as well as I would hope. Additionally, the information provided by project44 sometimes doesn't make 100% sense, and there seems to be no mechanism on the project44 side to proactively research why this information isn't always accurate. This lack of proactive investigation into data accuracy is concerning. Review collected by and hosted on G2.com.

Platform allows for real-time tracking and tracing with carrier network. Review collected by and hosted on G2.com.

Maybe not the platform, but in general it takes effort to get integrated correctly and then carrier network up and running. That also requires continuous maintenance b/c of carrier/integration issues. Review collected by and hosted on G2.com.

P44 is user-friendly and makes it easy to track vehicles, with a good predictive ETA. Review collected by and hosted on G2.com.

There’s really nothing I dislike about this. Review collected by and hosted on G2.com.