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Profi Reviews & Product Details

Dan R.
DR
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

Profi does everything you need to manage coaching clients. It's simple, the minimal interface is easy to navigate and has all the core features you need to support coaching clients in their journey. They are steadily adding features for basic LMS and mini courses. I can book and conduct scheduled meetings and coaching calls all from within Profi. Overall I like the simplicity and focus on what's needed rather than being overwhelmed with features that are rarely used. Review collected by and hosted on G2.com.

What do you dislike about Profi?

Viewing as a client is great, however for it to be useful, it should all notes and comments from the client too. As I currently see it, it's just View only and lacking that access.

Client feedback is the slow speed, and not user-friendly from mobile. S that really needs attention.

The calendar does not sync all my appointments from Google calendar. I sync another business system which links to my Google calendar however this does not in my Profi schedule. Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

Simple client management all in one dashboard. Review collected by and hosted on G2.com.

Profi Overview

What is Profi?

Profi is an all-in-one operating platform for professional service providers incl. coaches, consultants, trainers, therapists, and others. Built for professional service providers, Profi helps you easily streamline all operations and grow your business more efficiently. Trusted by 1000+ professionals, Profi allows you to: - Save 140 hours per year by automating busywork - Easily impress clients by providing a differentiating experience - Expand your business offerings You can use Profi as a solo provider, as a team of professionals, or as a business. Common use cases: - Schedule 1:1 and group coaching sessions with clients - Run sessions through built-in video conferencing tool or Zoom - Create and sell courses/programs - Track your clients' progress and engage them with forms - Charge membership or subscription fees - Get paid for sessions and other services through a unified billing system

Profi Details
Discussions
Profi Community
Languages Supported
English
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Product Description

Profi is a coaching management software that helps coaching organizations and independent coaches manage and grow their business hassle-free. Manage your coaches, clients, schedule, and payments - all in one place. Unlock more growth opportunities with advanced features like online programs & challenges, journaling, webinars and so much more.


Seller Details
Seller
Profi
Year Founded
2021
HQ Location
Los Angeles, CA
Twitter
@Profi_io
102 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®

Daniil K.
DK
Overview Provided by:

Recent Profi Reviews

Maggie Scott C.
MC
Maggie Scott C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very user friendly"
Profi has been very easy to use and their support team has been amazing. They are very quick to respond. I like the automoations with forms and the...
James D.
JD
James D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Profi a wonderful company to work with"
They spend time helping you understand what their software does as well as listening to your needs in making future improvements.
BT
Brittany T.Small-Business (50 or fewer emp.)
5.0 out of 5
"A simple, user friendly experience that provides all the tools we and our clients need in one place!"
Our dedicated success partners and the relationship we've built is probably our #1. And we love the "programs" we can build on the platform, which ...
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Profi Media

Profi Demo - Organize bookings end-to-end
Easily schedule and run video sessions with clients.
Profi Demo - Deliver interactive learning experiences
Create and sell courses with interactive sessions and community discussions.
Profi Demo - Client portal
Your clients get their own portal to book sessions with you and access all of your content.
Profi Demo - Flexible billing
Charge one-time or subscriptions fees, and receive payments automatically.
Profi Demo - Provide joint services
Teach and sell courses together, run group client sessions and more.
Profi Demo - Track & share client progress
Assign teammates to your clients to share client info, notes, and progress.
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Have you used Profi before?
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70 out of 71 Total Reviews for Profi

4.8 out of 5
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70 out of 71 Total Reviews for Profi
4.8 out of 5
70 out of 71 Total Reviews for Profi
4.8 out of 5

Profi Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProfiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Maggie Scott C.
MC
Health and Wellness Coach
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

Profi has been very easy to use and their support team has been amazing. They are very quick to respond. I like the automoations with forms and the simplicity of the design. Review collected by and hosted on G2.com.

What do you dislike about Profi?

Nothing so far, although I am a new user. Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

It has really made scheduling a breeze. Clients can share the link with others, which also helps. I like that I can link my Profi to my website, also. For health and wellness coaching, HIPAA compliance is necessary. Review collected by and hosted on G2.com.

BT
Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

Our dedicated success partners and the relationship we've built is probably our #1. And we love the "programs" we can build on the platform, which make our cohorts more seamless and gives our clients a "path" they can follow from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Profi?

Our biggest issue has been the calendar, however, Profi has made many improvements here. We use Zoom and sometimes have issues with external syncing.

When setting up "payments", we cannot offer discounts for particular clients. I think overall just making things more customizable per client within a "program". We understanding the team is working on making this possible! Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

Prior to Profi, we had a lot of different platforms we were using for our courses, which was not ideal for our clients. We really needed an all-in-one platform where everything could live in one place. Once we found Profi, we realized we were able to provide our clients with a seamless experience from start to finish in our public/private courses. Whether just a short coaching session, an 8-day course, or a 6-month program... Our clients only have to go to one place for everything! From a landing page where they learn about our course(s)/coaching offers, to making payments, to scheduling sessions on the calendar, to viewing all course materials, uploading assignments, etc..

If we're ever stuck, our success partners are there to help and guide us along the way. Very personal, one on one experience that is so valuable! Review collected by and hosted on G2.com.

James D.
JD
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

They spend time helping you understand what their software does as well as listening to your needs in making future improvements. Review collected by and hosted on G2.com.

What do you dislike about Profi?

One area that can be a struggle is they don't have telephone support so everything is email although they'll hop onto a Zoom call really fast if you need it. Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

Them at the need to be able to create and track online courses better in the same system that we do the video courses. Review collected by and hosted on G2.com.

LH
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

I love that it is an all in one solution and allows me to downsize the number of tools required. Eliminating costs for services such as Zoom, Calendly, Slack, and more. As a solo-practitioner I am able to run my practice almost entirely through Profi! Thank you so much for creating an powerful system!!! Customer support is easy to reach and quick to respond. :) Review collected by and hosted on G2.com.

What do you dislike about Profi?

Over all there is not much to dislike about Profi! If I were to find fault with anything I would say that being able to select which modules are displayed on the public page would be wonderful - I have some programs that contain more than 10 so I am combining modules so the page doesn't seem to go on and on. :) Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

The biggest problem Profi is solving for me is having 90% of my practice in one system. I am saving not only on my expenses but also my time. Having more free time as I am not jumping around to several systems! Thank you Profi for making my practice run so much smoother!! Review collected by and hosted on G2.com.

Louis M.
LM
CEO & Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Profi?

Profi feels like it was designed from the ground up with coaches in mind. Every little feature that I've been waiting for from my other CRMs (and I've tried them all) is actually built in to Profi.

I've been trying out the product for the last few weeks and I already prefer it to my much more expensive, current CRM solution.

If you're a solopreneur or relatively small business like me, I recommend Profi as a cost-effective solution. It also takes very little time to setup and get started. Review collected by and hosted on G2.com.

What do you dislike about Profi?

The 'client limit' on the different account tiers is confusing, not transparent and unintuitive. Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

Managing my client relationships is very time consuming. Keeping track of the progress a client is making can also prove to be difficult. Profi provides an excellent birds eye view of your status with clients and allows you to match them with products very easily. Review collected by and hosted on G2.com.

Kristina A.
KA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

1. All-in-one flexible program builder - I really like the ability to build customized leadership coaching programs which contain free-form resources like training videos, docs, and presentations; as well as the option for my team and myself to schedule recurring 1:1 and group leadership sessions; and do pre- and post-program review forms/assessments.

2. Great support - we can contact our dedicated CSM at any time with any questions or concerns and he gets back to us very quickly. Thank you, Andrew & Britton for your fantastic collaboration with our team during implementation, onboarding and further adoption.

3. Pricing - we get all the functionality we need in one platform which has eliminated the need for over 6 systems and tools we've used previously, including Calendly, Zoom, Quenza, email, Notion, Slack and others.

Big Kudos to the entire Profi team for the amazing product and support along the way. We look forward to extending our collaboration! Review collected by and hosted on G2.com.

What do you dislike about Profi?

Nothing major, we're pretty happy with the performance of our platform instance and everything else. We can't wait for the Profi team to deliver new program builder features. Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

Our task was to scale our leadership coaching programs for our internal Netpeak teams. We couldn't do it effectively because all the materials and communication was all over the place.

With Profi, we were able to finally combine it all in a single place. This enabled us to scale our programs and offer it to more departments and leaders at Netpeak. Review collected by and hosted on G2.com.

Ana G.
AG
Marketing Manager
Marketing and Advertising
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

- Coaching sessions and training programs in one platform

- Configurability

- Flexible pricing

- Excellent and quick support team Review collected by and hosted on G2.com.

What do you dislike about Profi?

Nothing comes to mind but we look forward to receiving platform updates with more permissions and user management capabilities which are essential for our team. Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

Lead gen training & coaching is a new experimental service we provide to our selected clients.

With Profi, we've been able to successfully test it out on a free trial using their Team workspaces.

We are now in the implementation phase and waiting to get our own branded Corporate environment to scale it up.

I don't think we would have been able to quickly test & scale our new service offering without Profi.

Trust me, we've spent months testing other coaching and training management solutions and nothing comes close to Profi in terms of combining both coaching and program features, setup flexibility and support. Review collected by and hosted on G2.com.

Alexander B.
AB
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

Although we use Profi as an all in one system for enaging with clients, I can definitely say we like best and get the most value out of their scheduling component. The most important features is the ability for new leads on our website to schedule and jump on a discovery call with us without creating an account. After that, there's an easy way to start working together with clients in Profi and schedule recurring marketing project meetings.

Support is another big reason for why we've chosen and enjoyed working with the Profi team. Whenever there's a question or issue, our team contacts our dedicated manager Andrew to help us - his professionalism and product knowledge have been simply outstanding:) Review collected by and hosted on G2.com.

What do you dislike about Profi?

With the latest scheduling update, there were a few minor bugs but they were fixed pretty quickly Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

The biggest benefit is convenience and much improved experience for leads and clients thanks to using Profi's all in one system. Review collected by and hosted on G2.com.

JA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Profi?

Profi is easy to use and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Profi?

I'd like to have chart notes for documentation. Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

Profi allows me to interact with my clients via the build in video wich is really convenient. I don't have to purchase yet another software for this great feature. Review collected by and hosted on G2.com.

MR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Profi?

Calendar & booking functionality!

They've added a ton of new scheduling features I've been waiting for for so long.

Can finally switch to Profi fully and leave Acuity behind.

I also like that Profi is a unified platform providing a professional experience, my clients and I don't have to switch between different tools to get the job done.

Built-in video conferencing a cherry on the pie! ;) Review collected by and hosted on G2.com.

What do you dislike about Profi?

After the new scheduling upgrade I can't think of anything I really need anymore or dislike. It's a complete, quality package. Review collected by and hosted on G2.com.

What problems is Profi solving and how is that benefiting you?

With Profi, I save time & money as I don't have to pay for multiple solutions for my business coaching & consultancy business. My clients enjoy working with me through their dedicated portal in Profi too which positively affects my client retention. Review collected by and hosted on G2.com.