Profi Reviews & Product Details

Profi has been very easy to use and their support team has been amazing. They are very quick to respond. I like the automoations with forms and the simplicity of the design. Review collected by and hosted on G2.com.

Nothing so far, although I am a new user. Review collected by and hosted on G2.com.

Our dedicated success partners and the relationship we've built is probably our #1. And we love the "programs" we can build on the platform, which make our cohorts more seamless and gives our clients a "path" they can follow from start to finish. Review collected by and hosted on G2.com.

Our biggest issue has been the calendar, however, Profi has made many improvements here. We use Zoom and sometimes have issues with external syncing.

When setting up "payments", we cannot offer discounts for particular clients. I think overall just making things more customizable per client within a "program". We understanding the team is working on making this possible! Review collected by and hosted on G2.com.

They spend time helping you understand what their software does as well as listening to your needs in making future improvements. Review collected by and hosted on G2.com.

One area that can be a struggle is they don't have telephone support so everything is email although they'll hop onto a Zoom call really fast if you need it. Review collected by and hosted on G2.com.

I love that it is an all in one solution and allows me to downsize the number of tools required. Eliminating costs for services such as Zoom, Calendly, Slack, and more. As a solo-practitioner I am able to run my practice almost entirely through Profi! Thank you so much for creating an powerful system!!! Customer support is easy to reach and quick to respond. :) Review collected by and hosted on G2.com.

Over all there is not much to dislike about Profi! If I were to find fault with anything I would say that being able to select which modules are displayed on the public page would be wonderful - I have some programs that contain more than 10 so I am combining modules so the page doesn't seem to go on and on. :) Review collected by and hosted on G2.com.

Profi feels like it was designed from the ground up with coaches in mind. Every little feature that I've been waiting for from my other CRMs (and I've tried them all) is actually built in to Profi.

I've been trying out the product for the last few weeks and I already prefer it to my much more expensive, current CRM solution.

If you're a solopreneur or relatively small business like me, I recommend Profi as a cost-effective solution. It also takes very little time to setup and get started. Review collected by and hosted on G2.com.

The 'client limit' on the different account tiers is confusing, not transparent and unintuitive. Review collected by and hosted on G2.com.

1. All-in-one flexible program builder - I really like the ability to build customized leadership coaching programs which contain free-form resources like training videos, docs, and presentations; as well as the option for my team and myself to schedule recurring 1:1 and group leadership sessions; and do pre- and post-program review forms/assessments.

2. Great support - we can contact our dedicated CSM at any time with any questions or concerns and he gets back to us very quickly. Thank you, Andrew & Britton for your fantastic collaboration with our team during implementation, onboarding and further adoption.

3. Pricing - we get all the functionality we need in one platform which has eliminated the need for over 6 systems and tools we've used previously, including Calendly, Zoom, Quenza, email, Notion, Slack and others.

Big Kudos to the entire Profi team for the amazing product and support along the way. We look forward to extending our collaboration! Review collected by and hosted on G2.com.

Nothing major, we're pretty happy with the performance of our platform instance and everything else. We can't wait for the Profi team to deliver new program builder features. Review collected by and hosted on G2.com.

- Coaching sessions and training programs in one platform

- Configurability

- Flexible pricing

- Excellent and quick support team Review collected by and hosted on G2.com.

Nothing comes to mind but we look forward to receiving platform updates with more permissions and user management capabilities which are essential for our team. Review collected by and hosted on G2.com.

Although we use Profi as an all in one system for enaging with clients, I can definitely say we like best and get the most value out of their scheduling component. The most important features is the ability for new leads on our website to schedule and jump on a discovery call with us without creating an account. After that, there's an easy way to start working together with clients in Profi and schedule recurring marketing project meetings.

Support is another big reason for why we've chosen and enjoyed working with the Profi team. Whenever there's a question or issue, our team contacts our dedicated manager Andrew to help us - his professionalism and product knowledge have been simply outstanding:) Review collected by and hosted on G2.com.

With the latest scheduling update, there were a few minor bugs but they were fixed pretty quickly Review collected by and hosted on G2.com.

Profi is easy to use and easy to understand. Review collected by and hosted on G2.com.

I'd like to have chart notes for documentation. Review collected by and hosted on G2.com.

Calendar & booking functionality!

They've added a ton of new scheduling features I've been waiting for for so long.

Can finally switch to Profi fully and leave Acuity behind.

I also like that Profi is a unified platform providing a professional experience, my clients and I don't have to switch between different tools to get the job done.

Built-in video conferencing a cherry on the pie! ;) Review collected by and hosted on G2.com.

After the new scheduling upgrade I can't think of anything I really need anymore or dislike. It's a complete, quality package. Review collected by and hosted on G2.com.