Process Street Reviews & Product Details - Page 3

It's just so easy to digitally support processes by using the digital checklists of this tool.

I also appreciate the teams app!

And the support is really great. Review collected by and hosted on G2.com.

Nothing - the tool is just running fine and the support is great. Review collected by and hosted on G2.com.

The developers of Process Street clearly understand the needs of organizations seeking to standardize procedures with easy to use and build checklists. But that is only the starting point, because they have added so many useful features like conditional steps, automated email notifications, scheduled processes and much more. Our team uses Process Street every single day, and it saves us so much time and effort. We looked at a lot of solutions, but nothing came close to this one. Review collected by and hosted on G2.com.

I can't think of any downsides to using Process Street. Review collected by and hosted on G2.com.

The best part of process street is that it is a completely customizable platform that allows individuals and teams to create a dynamic project/process list that let's people know who is reponsible and when it is due. The logic that allows certain steps to be part of the process or removed from the process helps to avoid clutter. It also removes endless emails of "where can I find this" or "is this done yet". This allows me as a manager for everyone to know what is supposed to be done and when. Review collected by and hosted on G2.com.

I have yet to encounter something I don't like about process street. Review collected by and hosted on G2.com.

With a simple push of a button, I get a workflow that tracks my tasks and gives me a step by step action plan to follow. Process Street takes my process and keeps me organized all te way to completion. Review collected by and hosted on G2.com.

Nothing I don't like in this program. I love it! Review collected by and hosted on G2.com.

This product stands out as one of the finest we have ever utilized, and considering the wide range of products I regularly employ, that is no small feat. Having experimented with numerous alternatives, I can confidently assert that this particular product is truly exceptional. I wholeheartedly recommend it, especially for those seeking a solution that enables meticulous step-by-step procedures. However, I must point out one significant flaw: it may pose a challenge if you heavily rely on reusable "sub-processes."

The merits of Process Street are too numerous to enumerate comprehensively. In addition to the outstanding product itself, the team behind it deserves special mention. They consistently exhibit excellence and receptiveness (with the exception of one minor item, which I find rather amusing). Their responsiveness and helpfulness are beyond compare. Having explored various alternatives such as Tallyfy, Monday, and countless others, I can confidently state that Process Street is truly awe-inspiring.

The recent introduction of conditional logic, allowing the creation of if/then flows within the process, is a remarkable addition. However, I would greatly appreciate the ability to "link" processes together to form intricate logic flow trees, as opposed to merely launching another feed with a run link. If such a feature were implemented, it would significantly enhance the overall functionality. By enabling the sharing of variables between feeds, it would eliminate the need for a convoluted quest replete with dozens of variables.

Furthermore, I must commend the ability to make real-time updates to processes, which automatically propagates the changes to all active processes. This feature is truly invaluable for making on-the-fly adjustments and maintaining the utmost efficiency. Review collected by and hosted on G2.com.

The primary concern revolves around the absence of a reusable "process library" for sub-processes that are required in multiple processes. Let's consider a scenario where there are three products, each necessitating the same credit card process. However, the remaining steps differ. Ideally, a process library would house a standardized "Bill Customer Credit Card" process, allowing any new process to link to this sub-process whenever necessary. This approach would eliminate the need to individually edit over a hundred processes whenever a change is made to the sub-process. Given the multitude of similar processes we encounter, this limitation becomes a substantial hindrance. While there is a temporary solution known as a "Run Link," where one process triggers another, the lack of association between these processes prevents the creation of a coherent timeline. Consequently, an intricate web of interconnected subprocesses ensues, making effective management an arduous task. Despite repeatedly raising this concern, the proposed resolution merely suggests utilizing the run link, resulting in cluttered PS dashboards strewn with dozens of interwoven processes. Frankly, this situation is far from ideal.

Nevertheless, it is important to emphasize that despite this drawback, the product boasts an abundance of extraordinary features. Even though this one issue may create some complications for me, I cannot overstate the indispensability of this product for running my business. It is truly remarkable. In particular, its ability to provide comprehensive step-by-step guidance is unrivaled, particularly for outsourced individuals. However, it is crucial to acknowledge that, like any tool, its effectiveness relies heavily on the author's ability to craft clear and concise processes. Failure to do so can easily result in the creation of convoluted and bewildering procedures. Review collected by and hosted on G2.com.

Process Street keeps your processes well-organized and easily accessible to other employees and team members who might want to leverage your process. It's also very easy to create your own workflows and share them. The UI of navigating through the workflows and checking off tasks is also very simple and easy to follow. Additionally, I think it's great how your process can dynamically change depending on certain questions you ask in the workflow. Review collected by and hosted on G2.com.

The organization of Process Street isn't the greatest and could be improved. For example, having Workflow Runs under Reports and having inbox is a bit confusing. There isn't a super clear place to go to see all of your outstanding tasks. Review collected by and hosted on G2.com.

very scalerable

many features

great support Review collected by and hosted on G2.com.

not intuitive

very complex

not trustworthy company

We are a small business operating in the field of sustainable consultancy.

We started using Process Street in 2018.

On the one hand the software is very powerful, on the other hand it is highly complex and very difficult to get used to it and to unlock all it's potential.

While working with it, we became more comfortable and integrated it more in more in our companies processes, and even in the processes with clients.

But this was a big fault.

Firstly it is very difficult to remember all the many options of how it works if you do not work with it at least on a weekly basis.

So if you are a small or mid size company like us that can not assign an employee specifically for this software - hands off from process street.

But the main reason why we decided to walk away from it, or better walk away from the company Process Street, was their product policy or better said customer exploitation policy thats work as follows:

1. Start as a small company and refine your product from the feedback of your customers / beta testers.

2. Grow, launch more services and make your customers become dependent on your software

3. Once your customer base is big enough and your revenues fly, rise the prices abruptly and exorbitantly.

And that's how Process Street executed that strategy:

1. They deleted the free plan that gives you the option to pause the service.

2. And they rose the pro plan from 30 USD per month and member to 415 USD (+1200 %) incl. more members.

3. They forbid companies like hours who paused not to get back to their old plan (with one member) and so forced us to join the new plan.

Though they offered us to stay in the old plan when we don not pause we decided to cancel.

This was a hard decision because we invested hundreds of hours in developing our processes with that software

But THE basic prerequisite of all business relations is trust.

And Process Street prefers the short term maximisation of gains to reliability and partnership.

Though it is a great software, we recommend don't trust them and stay away. Review collected by and hosted on G2.com.

The ease of use and design of the application. Review collected by and hosted on G2.com.

Mainly done for internal teams, junctions with external clients could be complex if you don't want to pay too much. Review collected by and hosted on G2.com.

The ability to put step by step help and add fields to capture important data. Review collected by and hosted on G2.com.

It could do with a Kanban view of the Workflows but that's it. Review collected by and hosted on G2.com.

one place for everyone to move repeatable processes forward, reference where we are with all of our business & the conditional logic is a game changer for processes with if/then scenarios. We've gone so far as to show/explain it to our Corporate office & they're looking at getting it in place for the entire nation. Review collected by and hosted on G2.com.

it's just another "stand alone" / un-integrated platform we need to go to/learn/teach in order to run our firm, there's no easily viewable report which includes the most recent comments in the dashboard view, so we have to go into a workflow to see details Review collected by and hosted on G2.com.