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Printful Reviews & Product Details

Printful Overview

What is Printful?

On-demand print and embroidery fulfillment. Sell your designs online or print designs for yourself with no order minimums! We'll automatically print and ship your orders on-demand, all under your brand's name. Printful integrates with top ecommerce platforms and online marketplaces as well as custom websites or apps. We print our products at our facilities in North America and Europe using the latest in cutting-edge printing tech to ensure the highest quality. We also partner with facilities in Australia and Japan to provide customers with a localized experience. The less time you spend worrying about shipping, the more time you can spend growing your business!

Printful Details
Languages Supported
German, English, French, Japanese, Spanish
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Product Description

Easy, on-demand, online printing, fulfillment and shipping.


Seller Details
Seller
Printful
Year Founded
2013
HQ Location
Charlotte, NC
Twitter
@printful
14,431 Twitter followers
LinkedIn® Page
www.linkedin.com
1,038 employees on LinkedIn®

Maris L.
ML
Overview Provided by:

Recent Printful Reviews

CW
Clint W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Printful is Awesome"
I love the automation and integration with digital marketplaces and apps
OL
Olivia L.Small-Business (50 or fewer emp.)
4.0 out of 5
"POD made easy"
The best thing about Printful is the amount of choice, from products to countries you can dispacth from. It also inegrates well with a lot of other...
Kate K.
KK
Kate K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Smooth integrations, quality products"
Their products are great, and they integrate seemlesy into Squarespace. Also orders are turnkey unlike Printify who makes you jump through hoops t...
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Video Reviews

66 Printful Reviews

3.7 out of 5
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66 Printful Reviews
3.7 out of 5
66 Printful Reviews
3.7 out of 5

Printful Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PrintfulQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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OL
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Printful?

The best thing about Printful is the amount of choice, from products to countries you can dispacth from. It also inegrates well with a lot of other apps, ecommerce platforms and webbuilders like shopify or wix. Review collected by and hosted on G2.com.

What do you dislike about Printful?

It does depend what country you are in, as to how much you can expect shipping times to be short. Printful tends to favour the US. The european print warehouse is in latvia, as far as I can see, so if like me, you are in the UK, you would have to wait a good 10 days for dispatch plus delivery. Shipping can also be a bit overpriced. Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

It's great for starting up, especially on platforms on Etsy, as it is easy to set up and you don't need to have a whole load of equipment or warehouse space, they deal with that for you, as well as boxing and shipping. Review collected by and hosted on G2.com.

Response from Printful of Printful

Hi, Olivia,

Thank you for your thoughtful review! We're glad to hear that you’re enjoying our services. We're always looking for ways to improve our logistics to better serve our international customers. Your feedback is valuable in helping us address these issues. In case you have any other suggestions, don't hesitate to also reach out to us directly via email feedback@printful.com!

CW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Printful?

I love the automation and integration with digital marketplaces and apps Review collected by and hosted on G2.com.

What do you dislike about Printful?

Shipping costs can be pricy compared to competitors Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

It simplifies everything which makes it easier to focus on other aspects of my business that is demanding attention Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Printful?

I have been using Printful everyday for 4 years. Printful has several international locations to help your customers around the world get their products. They make it easy for you to start your own business without having to spend any money! It only takes a few simple clicks to sync it with your store. The customer service is absolutely wonderful. I have always spoken to a kind and patient person about my concerns. Review collected by and hosted on G2.com.

What do you dislike about Printful?

I don't have anything about Printful that I dislike. I do, however, wish they made enamel pins. Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

I am able to create stickers, mugs and other products on demand without having to use a warehouse, carry stock or spend any money. Review collected by and hosted on G2.com.

Kate K.
KK
Director of Marketing and Organizational Advancement
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Printful?

Their products are great, and they integrate seemlesy into Squarespace. Also orders are turnkey unlike Printify who makes you jump through hoops to get your order into production. Review collected by and hosted on G2.com.

What do you dislike about Printful?

Shipping isn't quick which is frustrating for some customers who are all used to Amazon shipping now. Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

We use Printful for merch to rep our nonprofit. Review collected by and hosted on G2.com.

Hamza K.
HK
Freelance
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Printful?

Easy to integrate with any platform. Customer Support are good. Review collected by and hosted on G2.com.

What do you dislike about Printful?

Multiple products uploaded on a single design are not available. Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

I want to push multiple products on a single design but in Printful I do it again and again. But I want to Upload my single designs on all the desired products etc...

Single design should be published on T-Shirt, hoodies, Canvases and Mugs through single process. Review collected by and hosted on G2.com.

Response from Printful of Printful

Hi, Hamza!

We appreciate your honest review and we're glad to hear that you have been enjoying our services.

We just wanted to let you know that recently we launched the option to add multiple products with the same design. For more details on how to do that, please see our video tutorial here: https://www.youtube.com/watch?v=9Bk2La8ZQOc

If you have any questions about that, please let our support team know!

BW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Printful?

Printful had the potential to become the forerunner in the POD industry but has lost focus of who drives sales to their door. Review collected by and hosted on G2.com.

What do you dislike about Printful?

Their printers are not held accountable for quality or timelines. We have 2 orders that ran past the deadline and both customers are filing a chargeback as they do not want to wait past the promised dates. This will cost me the price I pay to gain these customers, the negative review they leave and the fees Etsy will charge. Their customer service describes this as an 'inconvenience'. When the money comes out of my pocket and not Printful's and the negative reviews are seen on my store and not Printful's, this seems like they care only about padding their pockets and not customer service. The products were purchased on Aug. 29th. This should have been a few days to print a hat! Finally after chasing their horrific customer service when Etsy flagged the order as 'past due to ship', they think maybe they can finish producing it by Sept. 20th but offer no guarantees. Throw in an additional 7-10 days for USPS, that brings delivery to the customer around the 30th of Sept....at least. This is not only laughable but pathetic. This is a design on a hat that is already in USA not some complex production. I don't understand how this ridiculous business model is sustainable but know I will not put my business and my customers at risk. I have chosen to transition all Printful products from all of our sales channels and move our business to Printify. They have been very stable. Just an idea Printful....if you can't deliver products in some sort of reasonable time frame, give paying customers the option to purchase elsewhere by indicating proper fulfilment times right on the product pages. I now know you don't care about the effort us sellers put into making your business thrive or even possible. In return, I don't care if I sell your products ever again. There are so many up and coming POD companies that still believe customer service is important. Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

Printful is helping us to decide to switch to another print on demand company. This is stopping the waste of time, resources and money for our company that we are seeing as a result of using Printful's services . Review collected by and hosted on G2.com.

Response from Printful of Printful

Hi, Brian!

Thank you for the review. We're sorry to hear that your experience hasn't been the best one.

We understand how important it is to be able to guarantee your customers specific delivery times, however, we print and stock on demand so we provide only estimates. Our team does its best to process all orders as soon as possible but we do not have deadlines but rather estimated delivery times which are listed on our website.

We can't guarantee these deadlines because of various internal factors, including the stock and capacity in our facilities. We sincerely appreciate you coming forward with these concerns and they will be shared with our team. We wish you and your business a successful future!

brittney e.
BE
Growth and Development, North America
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Printful?

Printful offers a remarkably user-friendly and intuitive interface. The range of products available for selection is abundant, and their quality is exceptional. I particularly enjoy the flexibility of choosing the brand I wish to sell. Additionally, I value the convenience of utilizing other platforms for designing or leveraging Printful's existing template designs. However, my absolute favorite aspect is the branding component, which allows for the inclusion of personalized inserts bearing my own brand, adding a wonderful finishing touch. Review collected by and hosted on G2.com.

What do you dislike about Printful?

While there are a couple of minor areas for improvement, they are by no means dealbreakers. One suggestion I have is enhancing the "saved template" feature to retain the settings applied during the design process. It can be a tad frustrating having to repeatedly modify identical wording. Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

Printful effectively addresses the typical expenses and logistical challenges that arise when launching a business and acquiring the necessary materials. By leveraging Printful, small and/or emerging business owners can save valuable time while sustainably bringing their creative ideas to fruition. As we are aware, a significant number of small businesses struggle due to the absence of a solid plan, an effective marketing strategy, and limited financial resources. However, Printful significantly enhances the chances of success by making it more achievable for these businesses to thrive. Review collected by and hosted on G2.com.

Michelle M.
MM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Printful?

The ease of integration with Weebly/Square, the ease of merch creation, and the ability to produce small amounts of merch orders on demand rather than spend tons of money on a bulk amount to sit in a warehouse. We use Printful every week, and love the ability to sample order merch we like. Review collected by and hosted on G2.com.

What do you dislike about Printful?

Slow processing, not enough customization options Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

Being able to produce our merch by the order instead of in bulk-- saves us so much money and time and allows us to offer our customers more options. Review collected by and hosted on G2.com.

Kevin O.
KO
Artist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Printful?

Printful is a Print-on-Demand company that is the leader in the business with millions of sales worldwide. It is both online and an App where you can create print-on-demand (POD) products using either your original art or their art and text to create designs to place on their enormous amount of products. They have a design editor, and the ability to push your products to places like Amazon, eBay, Etsy, and so many more. You can in most cases also write all the text -- title, description, keywords, etc, and use their mockups, offer sales, create your own pricing for products and it goes on and on.

What I like most is it is free and helps me make money across the globe. Review collected by and hosted on G2.com.

What do you dislike about Printful?

Though they are the leader -- even if Amazon Merch n Demand is coming up alongside them, their prices are really the highest in the industry for us to purchase wholesale, have printed, and shipped. That means I have to charge more when I use them for a product but their print and product quality saves the day. It is just too pricey for most of us. Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

Aside from being the best place to upload my designs and do all I have to do to create a product and push it to my online store(s), you have to have product photos in specific sizes, resolutions, and more for every platform you sell on and that is always different. Printful supplies you with all of the mockups you specifically chose. It is absolutely a lifesaver because I do not have the physical products, they do. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Printful?

Not happy at all with their service. There is no number to call, only email Review collected by and hosted on G2.com.

What do you dislike about Printful?

I had the most unacceptable experience with the Printful business. I placed an order for shirts that followed a template I had made and I used the same template for all shirts in different sizes and colors. To my dismay, when I received my order, all the logos had been different -some were tilted, some were cut off, and some were different sizes! I contacted them for a refund and all they said was it was my own doing, nothing more. To add to my frustration, each reply I made in regards to the matter went to a different customer service rep, so I was unable to get in contact with a manager. There also is no number to contact online a form to fill out, so they can email you. Absolutely appalling customer service and a waste of my time and money. Review collected by and hosted on G2.com.

What problems is Printful solving and how is that benefiting you?

The logos on majority of the shirts are wrong Review collected by and hosted on G2.com.

Response from Printful of Printful

Hi there!

We're sorry to hear about your experience.

Indeed, we do not offer phone support and since we work 24/7 on emails, there will be different agents responding since our goal is to provide you with answers as soon as possible.

Please note that we expect print-ready files from all users and we don't edit any of your orders or designs, so it is important to carefully set the placement of your designs. However, we'd like to look into your situation closer, so please contact us directly at feedback@printful.com

Once you have sent us this update, we'd be happy to resolve this issue for you as diligently as possible!